I really like this Memory Express location! There is a rep that I really like there and his name is…read moreJerry. He is smart, fast, and knows his craft so well. Every time I want to come get something, I always like to talk to him because I know I'll come out with a solid product. Other staff members at this location are also amazing! Overall, I would highly recommend this location. Thanks for the high-quality service you guys deliver day in and day out!

I took my desktop computer in about 1 month ago. It was 4 plus years old and it had crashed…read more After several personal attempts to get it to start, I gave up. Took it into Memory Express Calgary NW about 1 month ago. Was told it would take two weeks or more to get it back to me. I received a call from the technician working on my machine within one week. He related the problem to me over the phone and that he was in the process of repairing the damages. That was a Friday, by Monday I picked up my computer and brought it home. Total time I was without my computer was just over 1 week. I have been using it for approximately 3 weeks with out a problem. It boots up faster than before and there have been no more ugly blue screens of death. My cost was below what I was expecting to pay. I can't say enough good things about my interface with Memory Express regarding the repair of my computer.

Staff greeted us when we entered and directed us to where we needed to go in the store. Left us…read morealone until we were ready to make our purchases. Great fast service once we decided what we wanted. The sales agent was very knowledgeable on the printer we were looking at. Parking is plentiful with easy access into the store. The store very clean and organized with covid distancing signs on the floor and as you enter. Will be returning!

I will never use the geek squad again! They managed to make my pc run even worse after reinstalling…read morethe OS and deleting my files! I would sue them but the fine print on the contract makes this impossible! They are just a terrible terrible company! I don't understand why everyone lets them repair their computer! I will certainly not bring my computer (or any other device) to them again. Their "Plan" just locks you in to a corrupt scheme! I can't believe they are still in business after reading through THOUSANDS of bad reviews! Don't take their extended warranty plan and don't use the geek squad period - you have been warned.

No, I don't want a giant pack of batteries. No, my cell phone doesn't get service in your store. No…read moreI don't want to switch service providers because of it. No I would not like to buy an extended warranty. I would just like to purchase this wickedly overpriced generic brand iPhone cable and be on my way. It was until I found out that the dollar store in the same mall carries a lot of the electronic accessories, cables, chargers etc. that I would go to The Source. Granted, the accessories they carry are a higher quality than a dollar store, they're still really high priced for what they are. I'm not even one to only want the cheapest item out there, either. I am often very willing to pay more for a superior product. What I don't dig is the high pressure sales people, trying to get me to buy things that I don't want or need, many of whose questions I outlined at the beginning of this review. While this cliche used car salesman tactic might bump your sales in the short term, it makes me feel really uncomfortable and I don't want to return.

I've been searching and doing research on finding headphones I was confortable for listening to…read moremusic with my smartphone and using it with my PS4. A lot of stores doesn't have everything on display. The staff and the manager Jeff were nice and friendly enough to make sure I would buy headphones which I became satisfied for the price I was willing to pay. I went with the $50 sony headpbones. The base and trebble is perfect for my confort. I was quite suprise and amazed how much customer service has improved over the years at this location. I would highly recommend this location.

I went to the MarketMall location because it is the closest and they do need more technical support…read morestaff. I had to wait about 45 minutes before a staff person was available nd even the. She had to juggle two customers to handle to lineup. It's just a really busy location. But the staff person was very knowledgeable and professional despite the challenges and got my Apple Watch set up in a reasonable amount of time once she got to me and recommended a free workshop to help me get up to speed on using it more effectively , showing me how to find and register for the workshop. So other than the long wait it was a positive experience and I really apprec that the in personsupport service is available.

I have had mixed experiences at this location. One time was a very bad experience, where I went to…read morebuy an Apple Watch on my birthday. There were so many staff members and no one was willing to help. Had a run behind a lady to ask for help. And she was also not friendly. Based on that experience I would have given 1 star. However on an another occasion I went here for technical assistance as my iPhone had frozen while doing an update and I was scared all my data would be lost. However a lady there who was very professional and friendly helped me and was able to get my phone running and saved all my data. Based on that experience I would have given 5 stars. So giving overall 3 stars.

needed a battery and they fixed it up in no. time. a lot…read moremore affordable than the apple store

One of the best electronic shop in town with highly experienced workers very friendly and…read moreprofessional customer service

Exceptional support. Their service department is great to work with providing highly knowledgeable…read moreand professional support. The team explains exactly what is going on and what is needed, never over-selling. Shout out to Narius and Matthew as they are EXCEPTIONALLY professional, courteous and knowledgeable. I have worked with the Memory Express team since they were a little "hole in the wall" quite literally and would never go elsewhere. Thank you so much for all the support over the years. The team will not steer you wrong.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.