I put off replacing my roof for as long as I could because the process seemed like it would be too overwhelming. Luckily, I was referred to Roy Campbell at Telge Roofing and I decided to give him a call. As the owner, Roy is highly responsive and actively involved in making sure his company produces work he is proud of. Michelle Anderson was also another contact person. You can call her directly at (713)385-6110.
The process was much smoother than I expected. Roy, Richard, and Michelle came out for the initial inspection. They presented me with detailed, yet very easy to understand reading material that explained all of Telge Roofing's standard roof replacement procedures and roof color options. When I say standard, Telge Roofing's standard replacement includes many items that are considered additional upgrades at other companies.
Filing the claim online took me no more than 5 minutes.
A second meeting was arranged, where the same team went up on the roof with the insurance adjuster. Once I got the approval, Telge Roofing was ready to start in 3 days.
The roofers were respectful and worked very efficiently to finish in 8 hours. Roof installation and clean up was complete by 2:30 pm. Roy stopped by to inspect the work himself.
I'm relieved to finally have this long overdue repair done. The process was seamless and not intimidating, as I thought it would be. I'm fortunate that I barely missed the deadline for claim submission (1 year from last wind/hail storm in your area). If you are sitting on the fence about this, it doesn't hurt to call - the sooner, the better. In this case, it could mean the difference in getting your claim approved or not. They can tell you when the last hail storm in your area was. For me and my neighbors, that deadline is 4/19/2021. The repair can be done after, but the claim needs to be submitted BEFORE the 1 year deadline. I referred my neighbor, and Telge Roofing was able to get his insurance to approve after 2 previously failed attempts with other roofers. Use your time wisely and meet with a roofer who has a proven track record to get claims approved.
Under the same claim, Telge Roofing also repaired and painted a few areas of damaged sheetrock from roof leaks in my home. Felix and Raymond came to do this repair and they were very respectful and diligent in their specialty.
On top of all this, Telge Roofing also offers pressure washing services (not apart of the claim). Micheal came out to pressure wash my driveway, sidewalk, and patio. He did a great job, and like everyone else, was respectful and hard-working. I plan on having him return to pressure wash my house as well.
Call Michelle Anderson at (713)385-6110. Communication was superb. She promptly answered all my texts and was always happy to help.
This really is a one stop shop. My home was taken care of from inside out and I couldn't have found a more friendly and competent group of people to do business with. I know the company consists of several different teams, but this is my personal experience with this particular team. read more