I love this shoe store. Always has quality shoes... Which to me means leather and comfort. Plus,…read moreI'm always treated so well. The sales people are very helpful and friendly.

I recently had a frustrating experience here that left much to be desired. My son and I walked into…read morethe store with the intention of purchasing new shoes, but the lack of customer service made it a very disappointing visit. Customer Service: Despite there being four employees working, not one of them acknowledged our presence when we walked in. We had to actively seek out help multiple times, which is not what I expected from a store that should prioritize customer service. When we finally did receive assistance, the employees seemed more interested in having a family chat among themselves than in helping us find the right shoes. We had to ask over and over again for different sizes - and when someone finally came - they simply dropped the shoes on the floor. Overall Experience: The combination of poor customer service and a disorganized store environment made for a frustrating shopping experience. I was disappointed by the staff's lack of attentiveness and the overall lack of effort to assist us in our search for shoes. I have spent a lot of money here over the years...no more! With so many other shoe stores out there that offer better service and a more welcoming atmosphere, I will definitely be taking my business elsewhere in the future. It's unfortunate that such a basic aspect of retail--providing decent customer service--was so lacking at this location.

This is a combo store of Winner & HomeSense …read more. You can always find something here! ( even somethings you don't need but still gets it!! ) With a large selection of apparel for all sexes, and kids, a whole family can spend an afternoon here browsing, best is to each go their own ways! I will always check on their kitchenware and sometimes they will have small appliances on sale at a very good price too! I have also gotten a few Japanese handmade kitchen knifes that I brought back to Hong Kong ( when we can still travel! ). They great for everyday use and are not expensive at all! With a huge parking this location has been one of our go-to "Winners" and we usually don't leave empty handed!!

This company used to be much better. Found a table that I…read moreabsolutely loved. It was close to closing and since I was out of town I wouldn't have time to drive home, measure the space and return to buy it. Was told to call right at opening the next day to put it on hold it I wanted it. The space was perfect. Called in the morning and was told I can't put it on hold. Asked to speak to a manger, and spoke to TOBY. He was so incredibly rude and obstinate. Wouldn't even hold it for 90 minutes (how long it would take me to drive there.) so basically I would be driving all the way there with a young baby and toddler (not to mention the cost of gas) to gamble if I get it or not. I have shopped at this store location since they opened years ago. I will not be shopping here again. Hoping they open one closer to my town so I don't have to go to Abbotsford.

Friendly staff and great selection of consignment items and on trend new fashion. Super excited…read moreto go back. Love it is a woman owned local business! Also I am trying to shop local!

Bought a nice pair of MEC hiking pants and paid less than 1/3 of what I'd pay new. I like thrifting…read moreand found their prices were fair. I'd shop here again, everything was pretty organized and staff were helpful.

We went in to grab a dress shirt for my boyfriend today to wear for my birthday occasion and also…read moreanniversary photos that are taking place. We came prepared and brought a small sample piece of the fabric that my custom make skirt made out of red satin, so it would ease in finding a matching shirt. When he asked us if we were looking for anything in particular he had a very opinionated fashion sense. I stated that it was formal attire and that the looks needed to be complimentary. He offered two shirt selections one that was a very busy pattern of pinks and reds like a water colour art work and another that was bright blue and purple ombré with a flashy pattern. We ended up going with my selection that was black, red and white that was the closest colour shade to my skirt. I was sad to be told that they didn't have any plain black shirts with pockets so that he could choose the option of a hanker chief. So be sure you take into consideration what your colour scene is and what your goal is. All in all the stop was a success and he loves to stop in for shirts for special occasions.

My fiance and I bought his suit for the wedding at Rex Cox just after our engagement. Instead of…read moregetting the suit fitted at that time we decided to wait until closer to the wedding date to ensure the fit of his suit would be just right. Unfortunately, when we returned, the salesman who helped us was not professional or polite. The salesman who helped us on our second visit was the same one who helped us when we initially bought my fiance's suit but, this time, he had a completely different personality. When we arrived, the salesman loudly commented that my fiance had "definitely gained some weight" from our last visit. Not only did he make this comment loud enough for the entire store to hear but he continued to comment on the weight my fiance had apparently gained. On their website, Rex Cox states that "customer service has always been the foundation of our business" and "that the relationships with customers were equally as important as the high-quality menswear we offered". Considering these statements, I would have thought that the salesman would have treated my fiance, who was a customer, with respect and that the salesman would have acted in a professional manner. Making frequent comments about how my fiance had "definitely gained some weight" was not only rude but it was hurtful. Needless to say my fiance and I left Rex Cox and we have no plans to ever return!

If you're a fan of the Roots Canada store, you may be a little disapoointed in Roots 73. They have…read moreclothes made just for their outlet, and even has the Roots 73 logo on them. The material is thinner than the Roots retail, but it is cheaper. They do carry some retail items like their leather goods, and maybe some jackets and hoodies, but overall I couldn't find anything to buy... and I really wanted to buy something! May not be worth the drive from the City, unless you want to check out the 73 just so you can say you did.

I rue the day that I found that the Roots warehouse outlet is three minutes from my work…read more It is HUGE and the stock is certainly full selection. I LOVE shopping here. Haven't been in a bit because it is too tempting to WAY over indulge because the prices are so great. Number one thing: A ROOTS backpack is the ONLY thing that can make it a full year of Grade 2. Just so ya know.

I have been coming to Henleys since Brad first arrived here & opened his shop. Now here we are…read morealmost 35 years in great location. He has wonderfully relatable staff. Y'all know who you are (Sparky). See you soon.

The owner Brad and Jeannette was so lovely and helping find a excellent bracelet for myself. I…read morehighly recommend this store

It's pretty awkward to go in to this store because 99% of the time you are the only customer in…read morethere and whoever is working at the till just stares at you while you shop, making you want to leave ASAP. I did buy a cool radio from there, which was a little overpriced I thought for a second hand store but still cheaper than buying new. I wouldn't go out of my way to recommend this place to anyone since there are many other thrift stores in the Abbotsford area which I believe to be better, bigger and a portion of their profits go to good causes.

I enjoy shopping at our deans because even though I am not technically in there demographic I can…read morestill fit into their close, which I find to be fun, youthful, well priced and of a decent quality. I have used the website, which I found to be easy and efficient. I've have signed up for their emails so I know when they have sales. On occasion if they've not had my size in stock the staff which whom I was dealing have been good enough to call the store in Abbotsford and have, when possible, had it held for me.