I want to preface this by saying that Carlos from the corporate office helped me greatly during my time at Ted Wiens, and I truly appreciate how he handled the situation. I initially came to Ted Wiens on Decatur to have a hole in my rear right tire patched after it was punctured by a nail. The two individuals at the reception desk, Ryan and Anthony, were very kind and courteous. They told me that patching the tire would cost around $17 and that it could be done within the next hour to hour and a half. I thanked them and said that I would wait. After about an hour, Anthony came to me and told me that while one of the technicians was removing my tire, the sidewall had been ripped, essentially making the tire unusable. He then stated that all four tires needed to be replaced because there was cracking in the sidewalls, which he said was the reason the tire ripped during removal. This concerned me because if the tires were already in a condition where there was a significant concern about the sidewalls cracking or tearing during removal, I would have expected to be informed about that before the work began. I was left with the impression that the tire may have been damaged during the removal process. I completely understand that accidents can happen, but I believe transparency and honesty are especially important in situations like this. I was then told that all four tires would need to be replaced. What was initially supposed to be a relatively simple $17 tire patch ultimately turned into a nearly $1,500 cost to replace all four tires, which was extremely frustrating given how the situation began. The staff told me they could have the tires installed by the end of the day and would provide me with a complimentary alignment the following day. I agreed to proceed and asked whether I could get a ride home. I was told they could contact the driver, but that the tires should be arriving shortly and that it would probably be better for me to wait in the lobby. I obliged. After waiting for a couple of hours, Ryan came to me and explained that the tires still had not arrived. By this point, it was approaching closing time. I offered to leave my car overnight so they could finish the work the following day. I again asked about the ride home, but was told that the driver was not available. I ultimately had to arrange my own ride home. The biggest issue for me was that what was initially supposed to be a $17 tire repair that would take roughly an hour or so turned into an entire day at the shop, a damaged tire, four replacement tires, a nearly $1,500 expense, and having to arrange my own transportation home. Because of the situation, I decided to contact the corporate office. I was put in contact with Carlos, who was extremely helpful and professional. Carlos listened to what happened, arranged for the damaged tire to be credited back to my account, and also offered complimentary pickup so I could retrieve my vehicle the following day. I greatly appreciate Carlos and the corporate team at Ted Wiens for taking the time to listen to my concerns and make things right. Ryan and Anthony at the reception desk were also kind and courteous throughout my visit. Overall, my experience at the Decatur location was frustrating, particularly because of the amount of time I spent there and the circumstances surrounding the damaged tire. However, I want to specifically recognize Carlos for stepping in, addressing my concerns, and helping resolve the situation. His assistance made a significant difference, and I appreciate him taking responsibility for helping make things right. read more

Overall, the service itself was good, and the staff was friendly and easy to work with. I have no issue with the staff or the work itself. After dropping of my car for extreme shaking and check engine light flashing, I awaited diagnosis. Normally, the diagnostic fee in understandable. However, TW applies half of the fee to your repair, not the normal 100%. I wasn't really crazy about this practice. The main repair turned out to be something minor with spark plugs, so it could have been much worse. I was happy and really need my car for daily use. However, after agreeing to service and paying the bill, I find that a majority of my costs was a huge markup on the spark plugs themselves. OEM on these were around $21 for 4, probably much cheaper at wholesale. TW charged $54 EACH, for a total over $200 just for that, a 10x markup. I understand markup, and labor and service, and generating profit, but this is extreme in my opinion. I truly don't mind paying if I don't have to do the work, and someone competent is handling it for me. But everywhere you go, places are nickel-and-diming people for everything, and just overinflating everything, and this is clearly no exception. Had I known this was the issue, I would have done the work myself. I was under a time and work constraint, so I had no choice. I will probably not use this company again. So unfortunate the this is everywhere. Make your own decisions and be informed. read more

Ted Wiens - Tires Near Me - Las Vegas, Nevada

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I was extremely optimistic authorizing Ted Weins to service my vehicle however what started as a very pleasant experience resulted in feeling like an inconvenience. My service advisor was extremely informative and reassuring during my first few back to back visits. After nearly one month and $2,700.00 the open communication decreased immensely. I initiated more calls than I anticipated for updates the longer my vehicle was in their possession. Each time I brought my car back due to mechanical issues not being resolved the tone, the language the delayed call backs from various services advisors made me feel like my vehicle was a nuisance. Three back visits, two resulting in a tow, about one month without my vehicle, $2,700.00 in repairs and a final invoice for $1300.00+ additional dollars to replace something that had been replaced less than a year ago with no guarantee this fix would resolve the issue. I made the choice to remove my ten year old vehicle from this location instead of investing additional funds. read more

Ted Wiens - Tires Near Me - Las Vegas, Nevada

Called on Monday to make an appointment for alignment. They put me down for 8am the following day. Dropped my vehicle off before they opened since I had to work (6am). After work at 3:30 my car hadnt even moved. Called them to find out it wasn't on the schedule. THEN as the call went on.."there it is". Lacking info from whoever scheduled it. This call included them raising the price from $135 to $205 due to my vehicle being lowered. Let's get it clear...there is nothing different to align this vehicle from stock alignment. After another 30-60 minutes I get a call that they want to start replacing parts. They had ALL day for this. Nope. Give me my car back. Not leaving it an extra day at this point. Add on top the manager (I assume he was a manager, Ryan to be exact) wants to blame a new employee (why was he answering the phone if he wasn't trained). Plus laying blame on me about communication when I did EVERYTHING discussed on the phone. Lots of shop options in this town. read more

Juddi and the shop crew at Ted Weins have been my go-to mechanic shop for years. I have had excellent customer service and they have gained my trust and this 5 star review. They have serviced my Ford F150, 2 Jeep Wrangler TJ, my Dodge 3500 DRW and my Class C Motorhome. In shop yesterday for an emergent tire problem. Tread was separating from front tire. Juddi found the HD tires and had it delivered from another shop. Ready for another state wide or interstate camping trip with my Vegas Strong Sisters on the Fly. If you are a Sister needing a mechanic, try here 1st. At 20,000 members, the Sisters all look out for each other. Beth #4145 read more

Liars and thieves. I took my Lincoln in for a a front end alignment. About an hour or so later they called me and told me they couldn't get the lug nuts off and that I needed control arms and front end assembly parts and it will cost more than $2800. I told them to forget it and I would come pick it up I then took the car to Team Lincoln. A few hours later I got a call to come pick it up. The service rep said everything was fine and all they needed to do was align the front end and rotated the tires. The bill was $350. I absolutely would not recommend this repair shop. read more

On Agust 8, 2025, I had repaired to replaced exuast/intake salenoid. Service Manger by Ricky Barraza charge charge me $747.25 out the door. I thought the charges were too high. I drove to Ted Wiens to voice my complain they over the charges me to replaced AC Delco Delco 12679099 exuast solenoid 109.95 intake solenoid plus AS Delco throttle body gasket 31.95. I drove immediately to Team Chevrolet. They quote their price 69.00 each included gasket no additional charge. Rick Barraza insist on not changing due to the fact their or a dealer. I said your pricing are horrendous you are price goughing me. I look him dead at his fact was like the ROCK OF Gibraltar saying he is not changing anything. I Ask him you didn't offer me my no Miliatary discount he "I forgot." Still offer to make change. I appreciate Ted Wiens company honoring men who Service our country. This country would not be here if it was'nt servicemen honor this country going back hundreds yearsof fighting. Robert Archer read more

Sometimes, it's easier to just give up... Service is mediocre all over the valley, and sometimes trusting a local well-known chain in the LV is just easier than shopping the market. Even if the costs are higher, you're willing to pay for peace of mind. But, the fairytale is over. It appears that even a local chain can suffer from a lack of professionalism. I'm too exhausted to explain every detail of my experience. All I can say is I live 4.2 miles from this Ted Wiens location, and upon returning to town, I have 57 miles on a Jeep Wrangler that was there from Monday to Saturday. The math isn't mathing... Also, the lack of communication was epic until I asked that dreaded Karen question, "Who is the manager?" That should tell you everything about the responsiveness and customer service. I could go on now, but I'm just so blasted tired of getting garbage in return for my thousands of dollars. Now, I must go to Bank of America too and have them resubmit BoA paperwork their own employees didn't complete correctly. It never ends... Las Vegas will never be the same. My hometown is just a disappointing cluster anymore, and locals are lost in this hot, festering stew pot of incompetence. read more

Ted Wiens - Trip A was reset before drop off... - Tires Near Me - Las Vegas, Nevada

Service-100% satisfied Quality-Top Notch Value-Fair Randy and Mitch always take good care of my husband and I. Thanks guys read more

Once again, I still haven't had the issues with my vehicle addressed. I haven't taken my vehicle back because I feel that I'm going to get the same. I just want to see what's going to happen next. Michael, I'll be waiting to hear from you again. Front end alignment and tune up. read more

15 year old vehicle $900 (rear) brake job ?!?!?! FIX YOUR PRICING.... Don't take your car here unless you wanna pay a lot read more

Just here today for a routine oil change but wanted to mention that this is my go to spot for just about everything related to my car. Cabrina, the Customer Relationship Manager, is always a pleasure to work with. She definitely goes above and beyond to assist her customers. The work here is quality, fairly priced and I never feel "taken advantage of". Love this place!! read more

This review is for the truck decision of Ted Weins on wigwam. I had a 7am appointment for which I showed up early, at 6:30am. They were open, cheerful and caring. They took care of me right after their first customer. They were a bit pricey like charging to $18 to remove a tire then $25 for balancing it. I was never charged that sort of fee. However they were totally professional and did a first class job. read more

They wanted almost 200.00 just to diagnose the problem, well you do the math. They may do good work but I'll never know.

They are great. Went to findly Chevrolet and they said needed new tire. Brought tirer to Ted Wien and talkedvto steve. He had to get the tire delivered. When they removed the tirer they said it could be patched. So what would have cost me $600 only cost $30 to fix. They are a very honest shop. Steve was the best. read more

I just love this place! I'm here again and writing this review to let the public know how great Ted Weins is! My brake switch just broke. They got my car in right away. Everyone is so professional and knowledgeable here. Cabrina, Sergio, and Tyler are amazing! They are very honest and always do great work. My bill is $181. That sounds quite fair to me. Cabrina was so helpful, and very smart when it comes to cars. Sergio is likewise just as professional and very funny. Tyler, the manager, is just as awesome as he could be! He is so kind and very intelligent. I love his patience. However, the greatest of them all is the district manger, Carlos Rodriguez. Wow, now that's a wonderful and bright man. I've written about him before as to how he "walks on water", and he still does. Knowing him has been an honor and a privilege. He represents the company all too well! Ted Weins is lucky to have employees like them! I'm glad that they were born! Thank you Ted Weins for all your help, honesty, and compassion. read more

Great customer service and great service from the staff and Mario the manager. He went above and beyond my expectations. Will be a regular. Thanks for your help! read more

Buyer beware. Charged for unnecessary services like brake cleaning, cabin air filter and belt tensioners... sure front brakes were done and a battery installed but for $1300?! Idk what it really needed since I didn't take it in but it still doesn't run right. read more

My front end of my Toyota was damaged and Ted Weins said they'd take a look at it.Initially I would have been charged $240 for just a pre-diagnostics test to even see if the work could be done.After finding the damage entailed body work that they could not do they informed me to pick up my car.When I arrived they told me no charge! The auto company with a heart.This is the only shop I go to because they're always fair.5 stars! read more

Excellent work. I've had great experience with them every time. Ted Wiens has the tires for my vehicles on hand or got them within a couple of days. I highly recommend Ted Wiens Tires to all read more

I have to say that the store manager made it better. He ended up calling me later and apologized for the mishandling of the situation. We came to a mutual agreement of fixing the issue and I am back to servicing my vehicles with Ted Wein's. I have to say that I am glad that it was resolved because I really do like the service that I normally get. read more

I would recommend this Auto shop to everyone! The customer service was top notch, the prices are fair and better than all I've seen in Las Vegas. I feel I can really trust them with my cars and that's something you can't say about a lot of auto mechanics. They always do quality work! read more

We had an issue with the tire pressure sensor in our Camry. The tires were properly inflated but one sensor kept sending a signal. They got us in right away and fixed the pr. The price was reasonable. Would recommend. read more

I've been using Ted Wiens for almost 30 years for a reason. They are friendly, proficient and affordable. The North Decatur shop staff is friendly and they explain the procedures your car needs in understandable terms and will always give an estimate so you know what to expect. Thank you to Steve for recommending and explaining the cabin filter service! read more

Came in here for four new tires and the team was incredibly kind, great customer service, and a speedy turnaround. We had to order some parts and they arrived in less than 45 minutes. These guys (and ladies) were super responsive and professional in keeping us updated while we waited. I recommend this shop if you need anything done on your car. Good people! read more

CAUTION!!!! CUSTOMERS BEWARE!!!! TERRIBLE SERVICE!!!! BAD COMPANY!!!! This place is the last place to take your car for any kind of service. They mess with your car just to get more business out of you. I took my car to them 6/2024 for a simple oil change and left 2 hours later paying $100. As soon as I got in my car it ran like crap/shit. I have never had any problems with my Honda Accord because I have always had it serviced at the dealership. I have just left the smog place to get my registration and it passed, that same day I went to Ted Wiens and my emissions engine light came on and it began idling so bad the car would turn off on me at a stop. This was all caused by Ted Wiens establishment. DO NOT GO TO TED WIENS FOR ANY SERVICE!!!!! CON ARTISTS AND RIP YOU OFF!!!! Location is on 3352 E Freemont St. Las Vegas, NV 89104. Manager is Frank. read more

Hello , my name is Angel Vidal and went there for a battery replacement which they did , nothing against the Company or anyone there I just wish the Communication had been better between Steven and myself . I like the guy and I'm pretty sure he is an outstanding employee but I thought he had given me two different estimates ( One for the battery $297 which I bought the same day ) and another one (of $528 for the alternator which I thought reasonable ) and then when I came the next day I found him giving me a paperwork for the amount of $1009 which was insane to me . I swear to God I've never seen an alternator more expensive in my entire life even if you think you have the most splendid labor on the face of Earth ,but I was in shock otherwise I would have never comeback there with thousands of body shops in the area that could have done it way cheaper ( Specially nowadays with this Economy) Right ?!?? . I ended up going to a friend who owns a BodyShop and has been taking care of my cars for years and I had to wait for 2 more days because some technician in Ted Wiens took out the battery recklessly and locked the anti-theft system ( this has to be done carefully ) otherwise this happens when changing or replacing the battery and I had to find another person to unlock it and pay him $278 for that mistake . It was a crazy experience . Once again I have nothing against any employee there and as I said I liked Steven a lot who happens to be a very charismatic guy , I just happened to be unlucky and our Communication was not the best but I'm pretty sure they are still in business for a reason and they run it correctly. Angel Vidal read more

Great customer service. they said what they would do and then did what they said. there's nothing more you can ask from a company these days. Pricing was great, service was great, knowledge of proper fitment for a specific look was great. Ask for Juddi, you won't be disappointed read more

Fast and efficient. Went in for a alignment and they explained everything to me. Juddi and her team are awesome.

Thank you Juddi Lin for helping me select the perfect rims and tires for my truck. Your efforts and time explaining and answering all my questions means the world to me. I have never ordered rims and tires this big and was so scared to make the wrong decision but you eased that with your pros and cons on each of them. You made the process easy and you will def be referred to by everyone I know to include all the members in my Sin City Tundra group here in Las Vegas!!! Thanks again and you def earned the 5 stars. read more

Ted Wiens - My wife's so small next to these - Tires Near Me - Las Vegas, Nevada

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Came in for a tire issue and it was handled with care and precision. Judy (I think is the manager) was so helpful and polite. You can tell she enjoys her job. Just sitting in the lobby and observing. She's nice to her staff and engaging with the customers. Kudos to these kind of workers in the industry. read more

WARNING!!!!!!!! This place is a rip off and full of con artists. They charged us $150.00 for an a.c. diagnostic and then told us it would be 419.00 to evac and refuel the a.c. and to replace everything wrong with it. We took it down the street to Midas and paid 65.00 for another diagnostic, evac, and charge and was told nothing was wrong with it besides that it was empty. This place completely ripped us off. Do not go here!!!! Nothing but crooks. read more

Very happy with the service I received when I picked up 4 new tires and an oil change. The staff was friendly and they didn't try to rake me over the coals on pricing for extras I didn't need. Will go back again, finally a shop in my neighborhood I can trust. read more

I went to this business for a simple oil change on a Mercedes SUV. I've been here before for simple oil changes on a Lexus SUV which I usually only pay around $75. This time they decided they liked my car so much they quoted me $132 for a simple oil change because "it takes more oil then the Lexus SUV." Hmmmm, really? I asked for a quote on replacing the front brake pads only but they said it was their policy to replace the pads and rotors. They quoted me $1100. Are you kidding me?! So I called the actual MB dealership and they quoted me around $900 all in. Wow.... I strongly believe this is the type of business that looks at your car and determines what you can afford and decides to make up any price they think you can afford. I don't think that is right at all. That is taking advantage of someone and I don't appreciate that. Period. read more

This shop is close to my house and I have used them for both my cars. Fair prices and great workmanship. I have had oil changes, tire rotation, tire mount and balance, alignment and replacement of pressure sensors in a few tires. I love the auto emails letting me know what's wrong and the photos to back it up. read more

I've been going here for a few years getting regular oil changes and some minor repairs. I love how they take the time to explain everything and answer my questions. I also like that they give you such a thorough inspection and break down the watch, the can wait, the pressing and the preventative items. read more

Jonathan at Ted Wiens on N. Decatur is a helpful team member. His guidance with my car's auto repair was thoughtful and will be used. Much appreciated! read more

Juddi and the boys at Ted Wiens are amazing! They always take care of me, going above and beyond! Excellent work, very fast, knowledgeable and efficient! Always have a good experience taking my truck there! read more

Today, I arrived ON TIME at the Wien's Decatur store for a previously scheduled appointment for an alignment. There was a counter-person on the phone & a young woman in a Wiens shirt sitting toward the shop area...she fled into the shop rather than helping me. When the man at the counter FINALLY acknowledged me he made no apology for being unable to do the scheduled alignment "for a couple of hours". He made No offer to reschedule - nadda. I've been a Ted Wiens customer since 2004. In those days & for several years thereafter they had counter people & techs who actually gave superior 'customer service'. I bought tires & had all of the work on my car done at the Oakey location. Slowly they've purged competent mechanics, knowing managers and really good counter people... Since the parking lot was empty it's obvious that many consider the Decatur location as a place to avoid. Wasting any customers' TIME is a cardinal sin...it may be why Wiens is loosing market share. read more

The man who helped me was very helpful and very informative. I would recommend Ted Wiens any day