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Firestone Complete Auto Care

3.0 (150 reviews)
Open 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

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2 years ago

Firestone complete auto care is a trusted automotive shop for me and my family for more than 40 years

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Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I'd like to give a huge thank you to Portia and Kuzari at Firestone on Rock Springs and Lake Mead.

Mentioned in 5 reviews

Read more highlights

Passion Auto Repair

Passion Auto Repair

(220 reviews)

Westside

We bought an older car for my partner's grandson. It was to be his first car, at age 28. We are out…read moreof state from him so finding and buying the car was less than ideal. We thought we'd picked up a dependable car, a 2013 Nissan Altima. We found out afterwards it needed quite a bit of work, including a catalytic converter. We called one shop in Las Vegas and were given a ridiculous quote for the converter. Passion Auto was our next choice and the quotes for the various services were spot on with what my research showed they should be. They also identified an issue the first shop missed, a shredded serpentine belt. Passion Auto was very understanding of our situation and did good work at a fair price. I highly recommend them.

If I could give them a 0 I would. I took my car to get fixed I was told my coolant gasket had a…read moreleak. I specifically asked them if there were any other leaks and they assured me it was just that. I brought my car in to get fixed and once it was "fixed" I drove it back home which is less than 5 miles. Once I turned on my car again to use it started shaking a lot I was concerned because I just got it fixed. So I took it back to this auto repair because they had fixed it to begin with. Once they checked it they said the water pump is leaking. I asked them why didn't they tell me it was leaking before they fixed my gas blank they told me nothing was wrong with it before but now it is. How?? I only drove it less than 10miles! They wanted to charge me another 1k ! How do they fix a leak and give back the car with a brand new leak? I told them if they can please see if we can work something out because it was strange that all of a sudden it has a new problem. They said they'd get back to me. They never got back to me they just ghosted me. 2015 Audi A6

Mobile Quick Lube - Horrible install... $15 for "labor"

Mobile Quick Lube

(23 reviews)

Summerlin

I've waited a year and half to write a true review because I wanted to see if Eddie would follow…read morethrough with his customer service. To be honest, yes and no. And there is enough no to say I would not use him again nor would I recommend. Let me explain. In Sept 2021 I needed an oil change quick. I was in town for a few days for a wedding and staying at an airbnb. Eddie had 5 star reviews, his prices were comparable to brick and motor shops, and he was mobile. He was responsive, on time and told me he would top off my fluids no charge. Now the bad. I go back inside and after about an hr he texts me and said he's going to run to the parts store and get me a new cabin filter. Mind you, he TELLS me. It wasn't an ask. Well I'm well versed in how easy it is to change a cabin filter and I already had a spare in my car. As he's getting into his car, I tell him don't worry about it I have a spare and I can just put it in myself. I for sure said that. He offers to put it in and I honestly thought he was doing it complementary. It's a job that takes like 2 mins no joke. Plus he already had just looked at my filter without me even asking! So I say ok. 5 mins elapse and he hands me the bill. Guy charges me $15 for labor. I'm a little shocked but I don't say anything and just pay it. Later I text him and I say I got an issue with that. He tries to gaslight me by saying they always charge for that at a shop. Nah man. At the shop they always ask you IN WRITING if you authorize it and disclose the price. I straight up got hustled. To his credit, Eddie offers to credit me the difference next time I use him. Um ok. Like just Venmo me bro. Fast forward to last week and I need another oil change. I hit up Eddie and see if he'll honor the discount. He does. But of course he still has the text messages. Charges me $110 now. Ok I see you. Oil prices have gone up he says. So I call around and 2 shops quote me $80, another $95. Mind you I was going to just let this go and leave my previous (generous) 4 star review. But today I go and change my cabin filter. Yes it takes me 5 mins. But what do I see?!? A crumpled bent filter that was just jammed in there. ARE YOU SERIOUS!!

Ah. May. Zing. I had to get an oil change and filter for a car that I store in Vegas and was…read moredriving back to Chicago. Only problem is that my flight coming in was later than other oil places closed which is 6pm!!! Anyway, I wouldn't want to go to an oil place anyway now with covid...so I called mobile and they are super friendly! Very communicative about confirming appt and arrival time (right on time!) Work was done quickly, no upsells, no creepiness and the work was perfectly. Gave me a jump and filled my tires also because the car had been sitting so long. I cannot recommend highly enough!!!! Don't go anywhere else.

Firestone Complete Auto Care - autorepair - Updated May 2026

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