I've been going to PR Family Medicine for the last 10 years. I started off with Mr. Rochester and…read moreafter he left, I've been with Dr. Papoi. My experience with Dr. Papoi has been great. We're pretty close in age and he knows exactly what I'm going through at any given time. He always listens to me and is always caring and wanting to get me well. I've had only 1 time when I needed to see him on the same day (just yesterday) and I was able to get an appointment that day. Anytime he's prescribed something for me, it has worked and worked wonderfully. He has a very pleasant demeanor and sincerely cares about his patients. My experience with the staff/front desk has also been equally pleasant. Whenever I'd call, whether it's for making an appointment or whether I needed a certain record document sent to me, or when asking for a prescription refill, they always provided me service with a smile, always pleasant and friendly on the phone, despite how busy they are. The only reason I'm giving them 4-stars and not 5-stars is due to the wait times. This is something that I, too, can attest to. There's usually a 30-45 min wait AFTER you've been called from the main waiting room into the smaller room where you're going to be seen, having arrived 15 mins prior to the appointment time, as is their policy, so add 15 mins to the 30-45 mins, and you'll have been waiting an hour total sometimes. Sitting in the actual examination room for more than 30 mins seems like an eternity, and there have been multiple visits that ended up being this way, so I'm kind of used to it now. I know that I'm going to have to wait. All in all, I've always had a good experience at PR Family Medicine and I would definitely recommend them to anyone.

I love this medical practice. I've been coming hear since about 2000, 20 years ago. I've used many…read moreof the Doctors including Dr. Papoi. Recently I've been with Dr. Zaft. He is kind and smart. My adult sons and daughters both still use Miss Kressy (sp?). It's a great practice. And I want to brag on one of their current receptionists that answers the phone: Jasmine. She has been very kind to me on the phone, which is a very rare thing these days in medical offices. The next time I see her I'd like to had her a $50 bill to say thank you! In the mean time, I'll brag about her on Yelp, and tell you how much I appreciate PR Family in Damascus! :) Tom and Sharon

Best Maryland doctor around I am a 20 plus year patient of Dr Harding and Bunny. I recommend them…read morefor excellence and great side manner. They follow up on any test even on weekends. If you are in the Montgomery General Hosptial you will be seen and your issue will be taken greet carre since he has a long standing relationship with Montgomery General. Both Dr Harding and Bunny stay up on lastest advancement and will call you about blood or other work to ease you worry and if not best news he will get you in the hospital if necessary. His staff are superb they professional and personable they will find anything you need. For 20 plus years they have never let me downs. you wont be disapointed and you will get get healthly I give both Dr Harding and Bunny a A++ 10 of 10 on a scale of 10.

My daughter has been coming here for the past 7 years and we've been thrilled with every body here…read more Dr. Sharma knows her by name, is always attentive and does what's best for my daughter. With an appointment, there's never a wait, if there's an issue you need to be checked on (for peace of mind) you can usually give the office a call and get in as the doors open in the morning.

My boys had their first visit today and I couldn't be happier to have found this practice. The…read moredoctor and staff were wonderful and thorough. It was also the first time in years we haven't had to wait at least 30 mins past our appt time to see a doctor.

My 96 year old father was released from Frederick Health Hospital on 4/3/22. We received a call…read morefrom the hospital on 4/4/22 advising us to consult his Parkview provider regarding two of the prescriptions that he was sent home with from the hospital. I left a message with Parkview for a call back-a nurse returned my call and said that she would forward my message to the provider-two more messages from me and a week later still no call from the provider or even a nurse. My dad is now back in hospital and I reported the issue today after which I received a call back from someone who did not identify her position but told me since my dad is in the hospital I need to work with the hospital on his prescriptions. To which I responded "your a week late in calling me back-My questions are no longer relavent. A week to return a patient message is absolutely unacceptable. The woman responded "Ok, have a nice day." Avoid this practice at all costs!!!

I have been dealing with these people for years. There's a doctor crunch in the area and there are…read morefew other groups available, so I've dealt with various degrees of their ignorance for about 15 years and have had my doctor changed at least 7 times. My primary concern, and pretty much the only reason I go to see them, is to get my Imitrex refilled (a non-narcotic migraine medication), which is essential to me being able to function in everyday life, especially work. AND THEY JUST DON'T FILL IT! On time, correctly...sometimes ever. I have had to call daily at times, dealing with their ridiculous hold times, and always receive a 'yes', that it will be filled. And, more than half the time (and that's even when I ride them) it is either never sent, sent incorrectly, or sent to the wrong pharmacy. Oh, and as a side note, I was once waiting for a doctor to give me a paper prescription because of all the screw ups and the doctor even screwed up the paper prescription. As a nurse took the prescription back to get fixed I overheard one of the receptionists mutter "Yeah, I bet you want your pain pills". The idiots not only didn't know Imitrex is NOT a narcotic they berated a patient within earshot. Absolutely despicable.

From beginning to end, I had a wonderful experience with Simmonds, Martin & Helmbrecht in the…read moreDamascus office. I was greeted by the very friendly front desk person, Emily, who reviewed my information and told me what to expect for my appointment. Gabby then took me back to an exam room. She was very kind and explained the next steps. Then Chris, the PA, came in. He made me feel very comfortable and at ease which made my appointment much less stressful. I don't know any woman who likes going to the OB/GYN, but the staff at the Damascus office made it not quite so stressful Well done!

This is for a gyn patient- I have not used their ob services…read more Literally never on time. And not just a few minutes late- I have waited 45-90 minutes every time. I have tried first appointment in the morning, last of the day, right before and after lunch. This has been a problem for the 5+ years I have been a patient. If they cannot handle their volume they should be truthful- I would happily reschedule if you are overbooked. My last appointment was for a potentially serious issue. After 80 minutes (that does not count me being 15 min early), I got the most cursory of physical exams, and a shoulder shrug and a very dismissive line about a now confirmed (by another doctor) serious issue. There is no one there worth putting up with the inefficiencies of this office, and the cavalier attitude I got just sealed that deal. Look elsewhere for routine gyn care.

Awful practice! I am always on time or early for my appointments and yet I have to wait for an…read moreaverage of 1 hour to be seen and then am rushed. Dr Kaur is arrogant, rude, judgmental, and does not want to refer to specialists. The other staff is difficult too. Even my other doctors have issues dealing with this practice and getting information from them. Oh, and their phone lines are always down and it's very hard to get through to them. My pharmacy has sent them pre-authorization forms for a medicine daily for over a month as well as me calling daily. The forms still have not been signed. Very uncaring & unprofessional practice. I would not recommend them to anyone.

I have never net such a stuck up snobby, interrupting doctor in my life. Had an appointment for…read moresome concerns of mine and a physical. She walks in with arms crossed and said "what can I do for you". No forms. No chart. She seemed really annoyed I was there with my children, which I had no choice due to her rescheduling because she had a meeting during my previous appointment. I have never had a doctor make me feel stupid, arguing with my medical needs. I'm not quite sure if she realizes that even though she is a "doctor" she is still in the hospitality field. Learn to treat your patients with respect and not a chore. We pay your bills you know! Will definitely drive out of my way to find a different doctor than her.