I have been dealing with these people for years. There's a doctor crunch in the area and there are few other groups available, so I've dealt with various degrees of their ignorance for about 15 years and have had my doctor changed at least 7 times. My primary concern, and pretty much the only reason I go to see them, is to get my Imitrex refilled (a non-narcotic migraine medication), which is essential to me being able to function in everyday life, especially work. AND THEY JUST DON'T FILL IT! On time, correctly...sometimes ever. I have had to call daily at times, dealing with their ridiculous hold times, and always receive a 'yes', that it will be filled. And, more than half the time (and that's even when I ride them) it is either never sent, sent incorrectly, or sent to the wrong pharmacy. Oh, and as a side note, I was once waiting for a doctor to give me a paper prescription because of all the screw ups and the doctor even screwed up the paper prescription. As a nurse took the prescription back to get fixed I overheard one of the receptionists mutter "Yeah, I bet you want your pain pills". The idiots not only didn't know Imitrex is NOT a narcotic they berated a patient within earshot. Absolutely despicable. read more