TecTake sent me two fans of the same model that didn't work. I bought the product on Darty's marketplace which I will never use again. The delivery service TecTake hired was rude and aggressive. After receiving two defective products, I decided to just ask for a refund. Then TecTake refused to come and pick up the two useless appliances and I had to drag them, on the metro, back to the Darty store where I bought them. In the email conversation in Darty's customer space, TecTake refused to answer my request to pick up the products and just kept replying that it was not necessary to return the fans. Darty was equally uninterested in helping me. Bad products and terrible customer service. Will not use Darty or TecTake again. read more