We were only there for one night, but it was a very pleasant experience. Wonderful staff. Front…read moredesk so kind and inviting! Rooms nice and clean. Can't give 4 stars cause the bed was a bit old and not very comfortable.

We stayed here for the night in April. We were brushed off at check-in, which was super weird…read morebecause the employee checked in the woman in front of us but told us we would have to wait at least thirty minutes to be checked in. Our room was ready, but we would have to wait. The room was clean and pretty big but there was no fridge. Breakfast in the lounge/club level was mediocre and the breakfast room was hot, small and crowded. If we ever find ourselves needing to stay the night in Northbrook again, we will stay elsewhere.

Came here for afternoon tea and it was such a lovely atmosphere and experience. It's around $55 for…read morethe tea set that comes with savory and sweet items. It was plenty of food and you'll definitely need a box. They even give you a small sample of loose leaf tea for the tea you pick out which was really nice. The restaurant area was really lovely with lots of natural light looking out into the garden. Servers were very attentive and quick. Favorite bites included the matcha lemon tart, the quiche, the pumpkin loaf, and the Darjeeling tea. There's also free valet parking since you can't park yourself in the hotel parking lot. Highly recommend their afternoon tea experience.

Afternoon tea at the Deerpath Inn in Lake Forest is a wonderful experience. However, it can be…read moresomewhat pricey at $55 a person, $30 per child. If you're one looking for a value, this isn't it. However, if you're one looking for the experience, I would recommend it.

We had a great night stay at Staybridge! It's super clean, the bed was so comfy and I loved having…read morea nice big fridge and plates/silverware. We chose to eat in one night so it was nice to not eat from plastic serving ware. We also hit the gym in the am and then enjoyed a leisurely breakfast. Lots of choices including a variety of fairly healthy options. The grounds are also very nice! Our service dog came as well and also enjoyed her stay.

First of all I want to say that I want to give 5 stars to the women who help at breakfast. I tipped…read morethem everyday I was there because they were doing a great job making sure everything was stocked up clean around the breakfast station. I definitely do not wanna give a 5 star reading to the Indian woman at the front because she was condescending and rude to me and my family. I had come down and waited to talk to her in line. A black man cut me in line, she saw, and she did not say anything about it. I told her that I wanted to get toothpaste, and she told me I had to wait even though I was in line to speak first. This man spoke rudely to my underage son, who is just a child. He picked up the phone and she told him to stop and put the customer who was in front, also told him to stop in a rude way to stop picking up the phone and calling the front desk. I was in complete shock, so I did not realize what was going on and why he was talking to my son in that manner. We buy even more so than the rude customer. The man in front of me I was appalled that the woman at the front desk was not being professional and did not say anything to that man, because I, as a mother, of course, was in shock. She needs to stick up for her patrons. That was at the hotel line. Now, I've booked four different rooms for our family members and we were there for multiple days and I had asked for only six little packets of toothpaste and she practically screamed in shock at how many that was. Even though we were there for multiple days and had multiple rooms. I only needed to get through that morning before I could go to the store to buy more toothpaste. The hotel rooms themselves are pretty good, because they have separate rooms and a full kitchen. But I will never stay here again because of that rude woman. She doesn't care about her customers OBVIOUSLY and screamed about needing "so much" toothpaste when we were 5 families staying here over the course of multiple days. Absolutely ridiculous.

3/5 stars. The…read morelocation was the best part as it was central and close to all of our business meetings some were only like 3 miles way. As many pointed out the hotel is very dated and most of it is run down and beat up. The pool is rather small and even bit hard to even find, which is weird because why have a small pool thats not that easy to find in the first place? The surrounding area is like a forest and a nature preserve looking pond. People in our group saw all kinds of random forest animals when they went back there. Everyone at the front desk were nice and professional and genuinely sincere in helping me and my groups issues get resolved, except for the front desk manager. I forgot her name she is a Latina women with glasses. She was not as friendly and kind as the rest of her front desk team. She was by far the worst one working at the front desk by far. You had to wonder how the hell is she even the front desk manager??? She basically had me repeat all of the long list of issues that we had that the other front desk team members already were in the process of resolving for me causing me further nuisance. She basically did not believe what my story was for some reason and wanted me to prove to her that I was not lying. Like WTF? I was in town for business meetings why would I make up a BS story to try to bother the front desk in the first place? As a Gold HH you get like $18 a day credit so you can use that for food/beverage or the small convenience store behind the front desk. Most of the people in my group used the $18 on waters, oj bottles, chips, gum etc. So the $18 a day credit was pretty cool until like day 3 they ran out of stuff and did not restock anything until our trip was over. I saw others complain about cars getting broken into and car parts getting stolen in the parking lot, I fortunately did not have this problem or felt any concern/danger for that and the parking lot areas, but a few of the days some teenagers came over to hang out at the hotel and tried to swim and hang out in the lobby and other areas of the hotel. I'm not sure if they were actual hotel guests or just some teenagers trying to use the hotel as a hang out spot or what was going on? It would have been nice if security kicked those teenagers out for being loud and a nuisance but it seemed like there was no security really working at all from what I saw? Just a janitor/grounds keeper looking people who were gone once their shifts ended. The coolest part of my stay was probably my room as it had a larger deep soaking jacuzzi tub in it and the jets actually worked rather well like a real jacuzzi. I think had my room not have that I'd probably give this place only 1 or 2 stars then. I would not stay here again unless it was like a really good reason to like our meetings were actually happening in their banquet rooms or something.

Stayed here for the first time for 2 nights while on a business trip. Arrived at night and it's…read moreoff a 2 lane road in a wooded area. I had to double check that I was at the right address because when I arrived it was dark and the hotel was somewhat secluded. I have family that lives in Chicago that we had dinner in the hotel dining room and it was a little eerie because we were the only ones there. I had French Onion soup that was really good but we could not help but to continually note that there was a lack of people around. This is definitely an older Hilton property and does not look like it has seen any renovations in the last 15-20 years. Not that it looked bad but it definitely did not give the "modern hotel" vibe. The phone in the room was very old and the same model phone that was on my desk when I started my first job pre-2000. The room was spacious, clean and had a very comfortable bed. The staff was very friendly. Overall if you are looking for the modern Hilton experience, this ain't it. If you are looking for a decent place to stay this will do.

We've observed the Renaissance North Shore in several alliterations, from a "new" Sheraton to its…read morepresent version. The location is great and service is pleasant and fairly efficient. The rooms are nice sized, but the furniture is simply uncomfortable. First, everything is too low. Chairs are uncomfortable. The couch in our room low, hard and peculiarly designed. It is almost impossible to close the blinds at night. There is plenty of parking and, as they say in real estate .... "Location, Location, Location.

Other than the lobby and conference facilities, hotel is a dump. We were on the "club floor", 7th…read morefloor, and the smell just in the hallway was the worst I have ever experienced in any hotel. Carpet likely hasn't been changed for decades. Room felt very old, musty and dirty. Staff seems to be doing the best they can with the facility but this is a disgrace to the Marriot/Renaissance brand. Hotel was full during the weekend, as there are very few options for full service hotels in the area, so owner must have just decided to stay the course and see how low conditions can go before they renovate. Again, no complaints on the staff or housekeeping. There is just only so much they can do in a place like this, where owner obviously just doesn't care.

Front desk, Good service that was helpful and friendly…read more Good breakfast with oatmeal, hot premade omelets, sausage. Bread for toast etc. waffles. Room was clean. Good ac. And lots of lights and outlets.

It's a very busy hotel. The lobby usually has a good amount of guests hanging out or figuring out…read moretheir accommodations. The rooms are apartment style and can come with full kitchens if requested. The beds and pillows are comfy. The tvs are a bit outdated and come with dvds - if you still own them. The couches aren't the comfiest. Service was standard. They lock the doors at night which can cause inconvenience at times. It's a good spot if you're too far away from downtown to get a room there.

The Sybaris never disappoints. Money well spent and more importantly time well spent with a loved…read moreone. Want a place to unwind and be stress free? Then the Sybaris is the spot for you. I can't complement this place enough. If you are looking to ditch the crowded bars and expensive NYE parties for something intimate and genuinely relaxing, the Deluxe Spa Suite at Sybaris is the only way to go. We spent New Year's Eve here, and it was hands-down the best decision we've made for a holiday. We stayed in the deluxe spa suite with the in room hot tub and shower. Room is spacious, beautiful, and modern. Pro-Tips for Your Stay: Order In: We brought our own fruit tray and snacks so we never had to leave the room. The Sybaris actually provided us with a snack bag and that was unexpected and awesome. Playlist Ready: The sound system in the suite is great. Set the vibe early! Book Early: NYE fills up fast, so if you're thinking about it for next year, don't wait. Final Verdict: The Deluxe Spa Suite is worth every penny. It's not just a hotel room; it's an experience. If you want to start the year feeling pampered, relaxed, and connected to your partner, this is the spot. We will definitely be making this a New Year's tradition!

Your rooms look nothing like the pictures on your website. I gave my driver's license and credit…read morecard on the phone to reserve my room, then when I checked in on your app I had to take a picture of my driver's license and gave my credit card again and when I checked in I had to show my driver's license and credit card again. It felt like they thought I was going to throw a raging party in their room and I am almost 60 years old. Your hot tub never got hot. There were 3 remotes for one TV. While we were in our robes, drinking champagne, your staff had to come in to our room to turn on the volume of the tv for us. The 3 foot weeds in the parking lot certainly don't make it feel like a room that we paid over $ 400 a night for. Your chocolate truffles were candy from Walmart. There were hard water stains in the sink and hot tub. We listened to the tv at full volume because the air conditioner was so loud, which gave us both headaches. There was only 1 massage chair, not 2, and the seat was worn so thin it almost had holes in it. This did not feel like over a $ 400 a night experience at all. We won't be coming back.

We just spent our "mini-honeymoon" here over the weekend. Hubby and I absolutely love this vintage…read moreeuropean style inn nestled in Evanston, IL. We stayed in room 503 (Penthouse suite). This suite has a large king sized bed and oversized 2 person shower with his/hers sinks. There is a controlled temperature remote which i thought was nice and the VINTAGE ELEVATOR! OMG! It was sooo cool to find an old school Otis elevator with swing gate. This hotel has gone through significant upgrades with modern amenities and has a new outdoor terrace on the 6th floor. Check out their collection of Ugly Mugs in their Tea Room where they offer complementary breakfasts. We happily munched on ham and cheese crossant sandwiches, eggs, oatmeal and fresh sweet pastries. Absolutely loved this place and look forward to spending future anniversaries here.

This is a 1927 building very vintage and it is located near the campus of Northwestern and near…read more much shopping and restaurants. It's very old-school including the elevator. But it has a lot of modern technology it is up-to-date with the heater, the bathroom, a very comfortable bed etc. I saw complaints that there wasn't enough fruit of the buffet. Come on people get real. I saw complaints on hear about people and their water problems. I did not have any issues with the hot water whatsoever. I did not have problems hearing through the walls because I didn't hear anybody. It is a very nice place that I highly recommend and the staff are very friendly. It is pet friendly, $25 a night and there is a parking place behind there, a private lot for $10 a night which is very fair. I like all the all natural body wash, shampoo, conditioner, and soaps they provide there.

Pretty good place. They have lots of pictures online of the rooms with the kitchenette. The…read morekitchenette comes with a microwave, oven/stove, sink, and full size refrigerator freezer. There were lots of kitchenette utensils too. There is a fireplace for synthetic logs, and a working desk that faces a small tv. The bathroom has one sink separated from the toilet and shower/bath by a door. The bathroom could have been larger or had a sliding door because the swing of the door did not leave much space in there. They had complimentary shampoo, conditioner, and body soap. There was a small soap bar and lotion by the sink. I used the hair dryer in multiple occasions, very useful. There is a full sized mirror. There are also two closets for your clothes. No house keeping, except upon request. The complimentary breakfast gets full with people. They had the standard cereals from dispensers (cheerios, shredded wheat, Frosted Flakes). There were prepacked oatmeal too that just needed hot water added. They had gluten free packaged muffins. They also had a make your own waffle station with the mixed batter and hot waffle makers. You could put jelly, peanut butter, syrup or honey on it. On rotation, they sometimes had either a breakfast burrito or sausage with potato bits. They sometimes had scrambled eggs or frittata eggs. They also had souffle eggs. They also had toast, English muffins, and bagels next to a toaster. There was also hot oatmeal available with toppings. They had boiled eggs and a variety of yogurt. I didn't try the soda machine orange juice or apple juice but I had the low fat chocolate and regular milk.

We stayed at this hotel during our recent visit to Illinois. Our main reason for visiting was site…read moreseeing Chicago, but didn't want to stay in the city and pay for daily parking. When checking in, the staff gave us a hand written welcome note, and a welcome bag with water and snacks. It was so welcoming after a long day of travel. The room itself was great. We reserved a one bedroom, upstairs loft, and 2 bathroom room. It was nice to have the separate sleeping spaces for our family, and to have two bathrooms. There was a full kitchen as well. They offer complementary breakfast in the main facility. You have to eat there, as they don't have paper plates. It's typical hotel options. Parking: Ample surface parking.

Coming to the Marriott Theatre with my dad is a cherished tradition we started when I was a kid,…read moreback when he still held season tickets before moving away, and now we make it a point to go together at least once a year. I was thrilled to keep that alive by purchasing these tickets for him on Father's Day, and seeing a preview show added a unique layer to the experience since the cast and crew were still gathering audience feedback and making final tweaks ahead of their grand opening, meaning we didn't receive a standard playbill. Having visited this venue for many years, I was a bit surprised to notice a musty smell as soon as we walked inside for the first time ever, but that minor detail faded quickly once we settled into our great seats. The performance itself was fantastic, even with a brief interruption caused by a quick sound glitch that was handled swiftly and didn't last long at all. This place holds so much nostalgia for us, and between the wonderful production and our enduring tradition, I will always recommend coming here and we will definitely continue to return year after year.

Lazt night I was fortunate enogh to spend a wonderful evening at the resort. It started witb a…read moredelicious dinner at Wright's Brew and Bistro. The beer selection was good and the full windows gave us a fun view of the pool and patio. I had a Bang Bang shrimp wrap. The wrap wasn't really on the menu, but they graciously altered a sandwich into a wrap!! Next, we went to the tgeater to see a fun show! The wait staff, the staff at the theater and everyone at the resort treated us like stars!!