They put a new battery in my android phone & it works Great!They also got the new battery in after…read morea few days & put in my phone. Thank you for your fast & very efficient service! L. Rogers

Just so you know, Christina and Jason know their stuff. My very expensive work computer was totally…read morefried. Would've cost thousands to repair. The manufacturers were difficult to work with and sent the craziest instructions to send the computer back. They packaged it up for me and took care all of the specific instructions. They even included all the diagnostic paperwork and online evidence that it was from a line of defective computer models. I genuinely believed it was the only reason the company repaired it at no cost beyond warranty. Go to Palafox computers for your needs, because your not gonna be disappointed.

I rarely ever leave reviews, but I felt compelled to for this company. I had issues with my laptop…read morescreen and a cooling fan; the gentlemen working fixed my screen by just using some software. They totally could've charged me a bull**** fee/cost but they didn't. They were honest, and I really appreciate that. Definitely recommend.

great service impressed very prompted have been here twice…read morefor my apple excellent service

My wife, Peggy, and I are retired teachers, so we know all the basics of using computers ... but…read morewhen some problems arise, we're clueless how to resolve them. Unfortunately, most repair facilites want you to bring the entire computer to them, but I wanted someone who could come to our apartment and try solving the problem here without disassembling all the camera, printer, audio speaker cables, etc. I saw some very positive reviews of Emerald Coast IT -- which serves Navarre and Gulf Breeze -- so I figured I'd give them a try. We couldn't have been more pleased with Matt, who cheerfully agreed to make a housecall. He was not only extremely personable and patient with us, but very tech savvy and quickly deduced/solved the problem. We can't recommend him more highly. If you have a computer that requires the repair person to come to you, he's definitely your man.

Matt and his team did a fantastic job! They replaced the network equipment, ran cable (very…read moredifficult runs through brick walls...) and mounted/installed surveillance cameras. Matt went out of his way to make sure everything worked properly and even helped with IT equipment that was already in-place. This is a remote (to me) small business and I could not be onsite. I will definitely use Emerald IT Services again!

I've never had an issue that Digital Boardwalk can't resolve or at least point me in the right…read moredirection! I highly recommend them, as they are very responsive and supportive to our company, and have been for several years.

I love Digital Boardwalk's service and the fact that they are always available. Their staff always…read moreworks hard and diligent on my website and has increased our traffic from 1,600 views per month to more than 5,000 views per month!!! I highly recommend this service to any local business owner that is looking for exposure for their business.

Mounted my TVS and 5 cameras around the exterior. Customer service was transparent, informative &…read morethe technician was extremely knowledgeable. No complaints!

I am an independent contractor and was assigned a work order (WO) by Geeks through a third party I…read moreGig platform to install two Clover POS systems, mobile devices and printer for a restaurant. The service call was scheduled for November 2, 2024. Unfortunately, my experience with Geeks was far from professional from the outset. The first red flag was the repeated rescheduling of the service time. I received three calls on the night before (Friday) to adjust the service time, which was unsettling. Despite this, I accepted the task, trusting the third party Gig vetting process for both clients and service providers. On November 2, 2024, I arrived at the site at the scheduled time of 12 PM, only to discover that the address provided was incomplete and the customer name was incorrect. The location was a shopping mall with multiple stores and suite numbers, but the address lacked a suite number. When I inquired about the business name provided, neither the security personnel nor anyone in the area recognized it. I attempted to contact Geeks' dispatch team using the check-in/check-out number provided, but no one answered for over an hour. I was placed on hold multiple times, and my messages via the Gig platform went unanswered. After spending more than 90 minutes onsite without a response, I decided to leave. It was then that I received a call from a Geeks dispatch agent named Marks. Marks acknowledged my messages and provided the correct suite number, though he informed me that the actual customer was FD Payments. I asked him to stay on the line while I verified the new address. Upon arrival, I found a restaurant, not FD Payments as indicated. After introducing myself, the restaurant owner confirmed the POS devices were for them but requested a reschedule due to their peak business hours on Saturdays. While Marks was still on the call, I coordinated with the restaurant owner to reschedule the installation for Monday, November 4, 2024, at 11 AM. Marks confirmed this new appointment with his team and released me from the site. He instructed me not to close the ticket as my time would still be compensated. I logged two hours onsite that day. On November 4, 2024, I returned to the site as scheduled and began the installation. While the hardware setup went smoothly, there were issues with the software installation. The customer initially could not access the email containing the login credentials for the Clover system. Once that was resolved, the menu failed to transfer from the old account to the new one. I reached out to Geeks' support team for technical assistance and requested contact information for FD Payments or Clover. They provided the number for FD Payments technical support, and after extensive troubleshooting with their team and Clover support, the issues were resolved. I completed the installation, and the manager validated the system setup. I then informed Geeks' dispatch team and checked out. Now, nearly three weeks later, I have yet to receive payment for this task. Despite their payment terms stipulating payment within seven days of work completion, Geeks has offered flimsy excuses, claiming they have been unable to reach the customer to confirm my time onsite for three weeks. Secondly they claim not to have any record of me been on site on 11/02/24 This experience has been incredibly frustrating, and I would caution others about working with Geeks unless improvements are made to their processes. See below responses I received from the Geek support. 1.New Oscar Moscoso posted:11/15/24 2:40pm hello, i have tried to contact you in regards to this, you mentioned that you tried to get a hold of us for about 2 hours initially, we have no records of any call that came in that day, due to that we have been trying to get a hold of the eu to be able to confirm how long you were onsite the second time so we can proceed, so far he has not answer, we need to know this informtaion so we can charge accordingly and pay you accordingly

I went into IT Solutions with a nasty virus toolbar, and was both impressed and satisfied with the…read moreoutcome.Martina went above and beyond. IT Solutions was professional,had excellent customer service and provided me with more than I expected. My laptop was repaired in a timely matter and i paid a very reasonable price. Everything that i was promised was implemented. I would definitely recommend.

When my computer broke I called mueller it solutions and they fixed my computer the same day. I am…read morevery satisfied with the quick and friendly service i received. I reffer them to anyone that needs good computer service.

I was looking at a new computer after a lightning strike. I…read morecalled Jeff and explained what happened. He told me I should just have him look at it and go from there. I made an appointment and dropped it off at 8am. He said maybe around noon he would have a look at it due to another appointment he had. Jeff called me around 930 and said he has it working and I could pick it up. Wow. When I went to pick it up, I mentioned that I was looking at a new to me computer. He suggested to just install a new hard drive. I said ok and left it with him. He called me back and I have a like new computer for a fraction of the cost. Thank you, Jeff, for your amazing customer service. Truly blown away by the service. Highly recommended.

Jeff has worked on my computers for the last eight years. My son uses Jeff as his computer person…read moreand he is good and reasonable with his pricing. I highly recommend Jeff to repair your computer.

Seemed like a good value at $85 o hook up a smart thermostat thru American home shield…read more It took two weeks and two service techs NOT showing up. Then almost another week before they cancelled my appointment. Thanks for nothing. I wasted time away from work for a useless business. They also can not seem to be able to use technology to contact clients when nobody is coming. I will pay a local PRO company to do it from now on.

What a rip off! Quoted $99 for home theater support for system already hooked up. By the time tech…read morefinished I was billed $607!!! What a scam. Beware!!

Thank you to Corbin for helping us find our mini iPads and phone cases/screen protectors.read more

If you ever want to experience the full emotional spectrum--confusion, frustration, disbelief, and…read moremild admiration--all in one visit, schedule a Geek Squad appointment. Well, "schedule" is a loose term... apparently, they double or triple book appointments just to keep you humble. After arriving on time for my appointment to drop off a broken iPad, I got to enjoy a solid hour of sitting quietly in an uncomfortable small waiting area where none of the techs--except for one shining star named Tracy--even acknowledged my existence. Tracy deserves a cape. She's the only reason this review isn't a black hole of negativity. The woman somehow keeps this chaos barely glued together with customer service, patience, and probably caffeine. The rest of the process? A circus without a ringmaster. You wait an hour after your appointment, only to spend another hour getting checked in. The seating area is so limited you half expect to be offered a spot on the floor or told to stand "for efficiency." And the kicker? You need an appointment to drop off your broken item--and another appointment to pick it up later. Each of those visits takes about two hours. So if you plan to use Geek Squad, just clear your schedule, bring a book (or three), and pray Tracy is working. She's the only thing standing between order and complete anarchy.

I brought my MacBook Air in after it was stuck on a black safe start screen. I tried everything to…read moretroubleshoot myself with no luck. I was happy to get my laptop back the same day, even though the files had to be wiped. The price was fair and work was excellent!

We had used them before. They were quick and we were charged very little. Recently, my laptop would…read morenot turn on so I ran it up there. He looked at it right away, did a couple things and turned it on. I guess my brand of laptop doesn't like sleep mode. He explained about closing it before it is completely off. Not good. He charged me NOTHING. He didn't have to do that. But I was extremely thankful!