Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Excellent service! I recently had my hp envy laptop stop charging and they were able to get back up…read moreand running within 24 hours! Reasonable pricing and great staff. Very friendly and do a great job explaining options and steps going forward to fix the device and up front about the cost. Which is a huge bonus in my opinion. Overall highly recommend!

Everything went beautifully!…read more The charging port on my S21 Plus had failed, and I thought I was going to pay out of pocket. Luckily for me, the gentleman at the counter was thinking more clearly than I was, checked out the phone, and said it was still under warranty so there didn't expect there to be any out of pocket expense on it (and he was right). He then set my expectations for timing, noting that it could take longer than normal because of warranty work approvals being needed from the manufacturer, and that after a holiday it can take a bit longer, but that 24 hours was the maximum. It only took about four hours to fix it, it's working beautifully now, and it took about ten seconds to pick up the phone. I STRONGLY recommend this store! They're fantastic!

I absolutely love this place!!! Great people and great repairs at a fair price! Not only do they…read morerepair old radios and electronics, they have a selection of radios/electronics in store.

My experience for what it is worth. They took $100 upfront for bench fee and promised to hear back…read morein 2 weeks. Well, after 4 weeks, I called and they finally did provide a quote for the repair of my previously working deck, specifying the repairs & calibration, that completing them would be straight forward, and that my deck would be ready for pick up in about 2 weeks. Well, after, almost 3.5 weeks of waiting, I called to check in. They explicitly said, "Oh I was meaning to let you know. We can't fix your deck anymore. We ordered a wrong part and can't find the correct one, and now can't fix it. We're sorry you brought us a deck that is in too poor of condition to be fixed. You can use the $100 toward buying a another product in the store". This is a nightmare. I feel blindsided and cheated.

I live quite far away, three hour drive to find a expert to fix my Tv…read more I brought in a piece of history that has been in my home (not working) for my entire life so far, I bring it in and the gentleman working here is genuinely pleasant to be around, kind, professional, spoke kindly to me and told me exactly how it was going to be the moment I got there. The Tv is now sitting proudly in my room with multiple things connected to it and I'm in love with how it looks, Its a unicorn and I haven't found another like it, better yet the board that was replaced is now in my room for the future in case other components need to be fixed. Best service I've gotten from an electronics expert, the man wanted to see it work too, and I wasn't bled for the service, completely reasonable, downright cheap compared to what I feared.

I want to add a 5 strar review to Mr Beyer and his shop. I…read moream Tyrone Starks and he restored my Pioneer Cassitat 100 AM recorder after I have not used it in over 8 years. I kind now listen to the music I came to love when I was a bachelor in waiting.

I spoke with Mike (owner of Volt Guru) on 11/25/13 about my tv. I did some research and found the…read morereason my TV wasnt powering on was due to a bad power supply board which was a known problem for LG plasmas. I told him about this and he advised that the power supply board was not the problem and that it was just a bad cap and fuse. I trusted that he knew what he was talking about because he kept telling me he has 20+ yrs experience. Mike said he could fix it same day. He sounded knowledgeable and had cheap prices so I dropped it off and upon opening the tv he stated that he did not have the correct parts to fix it and it would be a few days to order. He requested the full amount ($120) in order to fix the TV. I called back often to check the status. 1 week later the parts come in and he advises that did not fix the problem and he would need to purchase another additional part. Another week goes by and the part he ordered comes in but still does not fix the problem. Finally on 12/13/13 he states that he cannot fix the problem due to the problem being the POWER SUPPLY BOARD which I told him was the problem the day I walked through the door. He said he could not find a replacement power supply online (although I did) and said I could come pick up the TV and the money. He said it would take til monday to get the money. I gave him the weekend and called back monday 12/16/13 in which he stated he could meet me half way (as I live about 45 minutes from his shop) and would call me back to confirm. He never called back. Tuesday I called and text him several times with no answer. Wednesday I finally got him on the phone. I told him I was coming into the shop to pick up and he replied that he had just had an accident but would be able to meet until around 6pm. I called at 6pm and he stated he couldnt meet because his significant other had a job interview (at 6pm) and that he wouldnt be able to meet. I finally got him on the phone again at 10am 12/20/13. I told him I was on the way to pick up (again). He said he would be there. I show up and he proceeds to give me the wrong TV. I told him it wasnt mine and he grabbed the right one as he was stating that he would give me half my money back. I asked for the cash and he said he didnt have and that I would have to get it later. I asked why he didnt already have it knowing that I was on my way. His answer was "we're on the eastside and we dont carry cash here". I told him I would wait for him to grab the cash and he said "He doesnt know when that will be". At this point (nearly a month later) it was very clear that he had no plans to refund the work he did not complete. I told him I want the money back or he would get a negative review. He told me he was filming our interaction and that he wants me to leave the review because I "have a way of talking to people" and I wasnt going "to get any of my money back." I then looked at the other customer in the store and asked if he could believe what was going on. Mike then told me to file a a claim with the court if I wanted my money back before telling me to get out of his shop. To sum it up, I got nothing but excuses from this guy for a month, he gave me back a broken TV and refused to refund my money. If you give this guy your money be prepared for a headache.

From the owner: Volt Guru Electronics is an affordable solution for all computer and electronic technicians and…read morehobbyists. we cover many service topics, including video cameras, plasma TVs, LCD TVs, projectors, amps, notebook computers, cameras, DV decks, broadcast equipment, monitors, satellite systems, VCRs, professional audio, and many more.. Volt Guru has been providing quality services to the electronics service industry since 1983. At the center of our success is a commitment to our clients and a passion for conventional and new technology. We judge that success by the customers who come back time and again, year after year. You will find us friendly and keen to help you maximize the effectiveness of your home and business requirements.