Went in for phone screen repair, PAID for service prior to fix and left my phone at the shop for…read morerepair, I was also asked for my PHONE PASSWORD as if needed for the fix...After days and days of checking the status of the fix, I was advised they needed more time, which was cool as long as its being resolved...I then, eventually, was advised the phone was repaired and ready for pick up. I DO NOT live close to SANDHILLS at ALL.......Upon pick up my SIM CARD was completely missing and they could not find it. I was told by a gentleman that ALI was out at the moment, and he would know where the card is. So I left the phone, at the shop again....Shortly there after, I got a call saying that the SIM CARD was misplaced and they would pay for the SIM CARD... Now i have to drive back to SANDHILLS to get the phone in addition to going to TMOBILE. I am not pleased at all, unacceptable

Very friendly, informative and accommodating. Not only were all of my issues addressed, but minor…read moredetails pertaining to all of my concerns were answered with integrity. My laptop was fixed for the fraction of what I expected to spend. Thank You!

I recently read a review on Silicon Solutions and realized I had been doing business with Bill…read moreCarter and Silicon Solutions for more than a Decade and had failed to write a review. I'm going to fix this now! Bill Carter and his staff are tops. You will not find a more reliable group of Computer Techs in Columbia. Bill is as honest as they come. Some of my Silicon Experiences: 1. I was in the shop some time ago and the staff was relaying to the computer owner that they had been able to recover her data and her laptop was good as new. I thought the woman was going to cry. 2. I called Bill looking for a larger Hard Drive. Not only did he stock the drive I needed, he gave me a better price than the big box store. 3. I'm a Mac guy but my wife need a PC Laptop for her Real Estate business. (2008 ish) Bill gave us a great deal on a used Laptop loaded with OS and Office. It was still running 4 years later when we donated it to Goodwill. 4. I had a piece of Memory go bad in my laptop. Bill identified what I needed. Again, he had it in stock and at a great price. 5. I was doing a Trade Show at the local VA. One of the reps there downloaded a fairly nasty virus. I sent her down to Bill's to see what could be done. She returned a couple hours later with her laptop in hand. She was thrilled about the service and the price. In short guys, Silicon Solutions will handle all your PC needs!

He was very knowledgeable about the system. He found the problem quickly and fixed it. He…read moreexplained to me what he did in simple understandable language so that I might be able to fix it if it happens again.

Spencer gave me the best service ever. As long as he is with T-mobile, so am I. He was very…read moreknowledgeable and helpful. As a brand new customer, all I can say is I'm extremely satisfied with my new phone & plan and it's all thanks to Spencer. Grade A employee for sure.

Awful store! Employees don't seem to know what they're doing and the manager, Kayla, is simply a…read morepoor leader. She is as unprofessional as any manager I've ever met and simply doesn't understand customer service. After meeting her, it is easy to understand why the employees are so ill-prepared to take care of customers. Avoid this location.

Mid September 2025 my wife's android phone (Samsung galaxy I think) became unusable due to all of…read morethe apps that the Grandkids had installed on her phone, which had a ton of pop up crap (adds?) that we could not get past, they were so invasive. Shawn took care of it. Once we described the symptoms he had us leave it with him and about an hour latter he called my phone and told us we had two options. We could have him wipe the phone, which would lose all her information and photos or he could uninstall suspect apps that had been installed by the grandkids. We chose the second option. Charged us $51 I believe, and had it running like it was new in about 2 hours. Highly recommend.

The owner of the business reached out to me and was accommodating by coming into the business on…read morehis day off to fix my phone. He urged me to let him know if I have further issues. My opinion of the customer service has changed to outstanding.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After…read morethis tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

They lost my computer. When i spoke to the manager he said they did not actually lose it. At the…read moresame time, he also said he didn't know where it was. I never got my computer back

I took my cell for repair. Paid 140 dollars but it wasn't repaired correctly. Within 2 months got a…read morenew phone somewhere else. I would not recommend this business to anyone.

Best Customer service. They fix my iPhone within an hour. I will be back with my wife Samsung phoneread more

Lindsay was amazing. My mom's phone was acting crazy, and she wasn't able to use it with all the…read morepopups continually telling her the memory was full or her phone had been infected, even while trying to look at photos. I did a factory reset and nothing worked. We took it to CPR and Lindsay knew almost immediately what was wrong. She removed 2 innocent looking apps (Adobe reader was one of them) and the phone was as good as new! It saved my mom from buying a new phone, which she was about to do. Thanks Lindsay!

Cell phone would charge. Technician diagnosed in less than a minute . Cleaned the charging port and…read moreplugged it in . Works awesome . He was fast and efficient. Highly recommend CPR!