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LIT Technology Solutions

3.8 (5 reviews)
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Services - LIT Technology Solutions

Data recovery

Desktop computer body repair

Desktop computer support

14 More Services

Device support or repair

Cloud services

Telecom or network services

Remote access services

Server services

VOIP services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Printer support

Tablet body repair

Tablet support

Video game console support

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Grand Computers

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Complete rip-off and utterly unprofessional - do not trust them with your computer…read more I brought my laptop PC in for diagnostics because it was having an issue of showing no video output to the screen or attached monitors. I specifically told them upfront that I'd already run some trouble shooting test myself in order to try and diagnose or resolve the issue. They said they could still test and see what the issue is and charged me their diagnostic fee, only to tell me later that they "confirmed" it was a failed video card - by the exact same basic testing I'd already done at home for free. Felt like a total waste of money from the start. I naively assumed they would be doing something more advanced. They were very slow to diagnose my machine and when I came in to pick it up they had to put it together while I waited. Fast forward a year later when I opened the case myself to remove the drive - and discovered the original RAM sticks were completely missing! They had never reinstalled my 16gb memory at all, leaving a 4gb single stick in my machine. I immediately contacted them to report this and asked if they still had my original RAM on hand or could offer any remedy (refund, replacement, etc.). What followed was weeks of chasing them down - unreturned calls, excuses about being busy, not having the authority to resolve the issue, and an otherwise unavailable owner being the only person that could decide how we fix this issue. . Finally, after persistent follow-up, they told me the owner reviewed it and said they "couldn't do anything" because too much time had passed. Seriously? They steal (or lose) my components, charge me for work they didn't do, and then hide behind "passage of time" when called out a year later? No accountability, no apology, nothing. This place is either incompetent or deliberately dishonest. Save yourself the headache and money - take your business anywhere else. Never going there again

My 80-year old parents brought a cell phone into this store for help placing a small SIM card into…read morethe tray. They charged them $50 for 30 seconds of assistance. SHAME ON YOU for taking advantage of elderly folks lacking the dexterity to take care of such a simple task.

That Computer Store

That Computer Store

(18 reviews)

10/10 in every way. I am pretty good at working on my most of my stuff but I can not solder for the…read morelife of me and they are ALWAYS very friendly and more than happy to help. I recommend them for everything and anything computer related!

Stephen was transparent, understanding, approachable, and made me feel like my computer issue was…read morehis issue too. I'm tech-savvy in some ways, but I know very little about the inner workings of computers. After spilling some (very little) water on my brand new MacBook Pro one night, I called That Computer the next day when it didn't turn on. I had a huge 2-day job interview in San Antonio. A big presentation, and my flight was 2 days away. Ultimately, the store couldn't fix my computer - the board was fried...but I will enthusiastically recommend to anyone who has computer issues. Stephen listened to my situation, asked me questions, and explained my options. I wasn't hysterical, but I was distraught so I asked him if he would help work through my options (rent a laptop? Buy a new one? Wait patiently hoping this one could be revived in time?) He was extremely open with me about what he (or any computer person) would be able to do for my Mac. He helped me work through what I should do given my situation. I felt fully informed, and despite my lack of knowledge re: computers, he never made me feel stupid. His immediate advice helped me make the best decision without wasting money and time. The second he realized it couldn't be resuscitated, he called me so I could make other arrangements. This store will be my new Genius Bar whenever possible!

LIT Technology Solutions - itservices - Updated May 2026

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