The people were friendly. The service was fast. I got a reasonably priced quote in less than 10…read moreminutes. They were able to fix the car in less than a day. I would definitely use them again. Amazing service! My only complaint is that they don't accept credit cards or ATM cards. But the service was so good, I didn't mind going to get the cash. Having said that, if I didn't have the cash that would've been a problem.

Great work!! Miss Amanda could not have been nicer. She went to bat for me on the insurance not…read moreusing after market parts. The car looks great!!! Natalie Rhodes

DO NOT COME HERE. This was the WORST experience I've ever had at a business…read more 1. The front desk lady with the dark hair and glasses is straight-up RUDE. She didn't even greet me when I walked in--so dismissive. 2. I had to come back FOUR times... they had my car for a total of SIX WEEKS. When I came back the last time to get my car, it was on a "test drive," even though they told me to pick it up days prior (it's not exactly easy to run to Florida Blvd with work/ coordinating schedules to get a ride). Like, why are you taking it on a test drive NOW????? I had to wait 30 minutes for him to come back from the test drive. And I'm supposed to thank him for being "thorough"? ---- also test drove it for over 50 miles, who do you think pays for that gas? 3. No one mentioned they were waiting on a cosmetic part, so they called me to come back a few days after I picked it up the first time. WHO HAS THE TIME?????? 4. They left a big black handprint on the cloth interior of my car... 5. I was told not to be outside alone because there just happens to be 30 homeless people on drugs outside the building. The owner, Vu, is nice and was understanding of my problems, but that honestly doesn't make up for all the distress this experience has caused me. I wouldn't recommend this business to my worst enemy.

They did amazing. I got into an accident November 16, 2024 and my car was ready January 2, 2025. It…read morelooks like I just bought it from Nissan. Remember to be patient & let these wonderful individuals do their job. You're in great hands. Thank you so much! Plus, the communication texts were nice, too!

Went to pick up my car and the body shop guy didn't get the alignment fixed and realized as soon as…read moreI got there and asked "oh do you want me to go get that fixed?" Like YES. Had to come back the next day, 30 min drive there.

he is direct and tells you exactly what he is going to do and how much…read more Work was good and on time.

Had a run in with a post in our garage. Post had zero damage, couldn't say the same for my car…read more Really surprised at how much the fender crumpled with such little impact. Got quotes from several different body shops in town. For such a small about of damage and considering the frame was not affected I was shocked at how much the repair was going to be and how long these shops wanted to keep my vehicle, some places said it would be as long as 2 weeks. Came across Burbank Pant & Body via a Nextdoor post and decided to go by and get a quote. Bruno gave me a very conservative, extremely reasonable estimate. My car is 10 years old and I didn't want to spend a lot of money making unnecessary cosmetic repairs. I needed it to be safe to drive and to not look terrible. Also, I was paying out of pocket and did not need to go overboard painting the pieces on either side of the fender or replacing the bumper just because it had a scratch on it. I just needed the fender and the headlight replaced. Bruno understood this and was great at discussing all the options. He was also the only shop to suggest purchasing the fender and painting it ahead of the full repair so he would only need the to keep my car 1-2 days! Music to a busy momma's ears! Once the fender was painted, I went to the shop to approve the paint match - it was spot on! The entire repair was completed in one day. Notice a little issue with the bumper after the repair was completed. Took it back and was remedied while I waited. Service after the sale! Already referred another friend and she was very pleased as well.

I've always received excellent service and cannot recommend using them for body work enough. I've…read moreused them twice - once for some bumper damage from interstate debris and once for a quick fender skirt install. When getting estimates for the former more extensive work, they offered the best pricing for what work was actually needed and did not push for more unlike other places I visited. They've been honest with labor required and estimates have been true to final cost. It's been a pleasure using them when needed, with staff taking the time to explain their assessments and showing me their finished work. It can take some time for parts to arrive and for bigger projects, it can take some time. However, minor jobs are done quickly and properly. Deposits are required for ordering the parts (I've never gone through car insurance with them) but they've been the best I've found around. Bryan remembers his customers and has always been nothing but patient and respectful for someone with little knowledge on car things.

Called today to confirm my appointment for January 6th. Darnesha advised she can get me on the…read moreschedule for December 30th. This made my day :0)!! I can finally get my bumper repaired/replaced. Thank You

I brought my car in for a simple bumper repair. The staff was friendly and responsive. After…read moregetting the car home, I noticed the paint blob. Not a big deal as it's barely noticeable. The problem is that the bumper clip keeps popping off. Brought it back after 4 or 5 months and they did something to where it didn't come loose for about 4 or 5 months. Now it keeps popping off. Poor repair job at best. I would not recommend this shop for collision damages.

Great service and fast. Very trust worthy. Quality work…read more It's the only place in Baton Rouge I would bring my car to.

Jason and crew at K &M have serviced our family vehicles for 22 years, everything from oil changes…read moreand tires to AC and brakes. Always honest and always a fair price. Great experience EVERY time.

Great work and service! We had the unfortunate luck to need 2 auto body repairs in a 3 week time…read moreframe (at least it was honest people who ran into our parked van). We were happy with the quality and speed in which the work was finished.

Billy did a transmission rebuild for me on a van on short notice. Was great to work with and gave a…read morewarranty on the rebuild. Would highly recommend.

We had a terrible experience here. We brought the car in on a Monday. There was absolutely no…read morecommunication from them. We called constantly and they kept putting us off. Finally a week and half later, we finally got the car back. I noticed a plastic piece that kept the console together was broken; they denied doing it. I had a lot of trouble getting the car into reverse. They sat and argued with me. After 15 min of trying, they got it to go into gear and they expected me to take it hone like that. When I refused, they said that it wasn't their problem even though the just worked on the transmission and I never had a problem before! Now it's Friday afternoon and I don't have a car. Terrible!