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    Dent Works

    5.0 (1 review)
    Closed 8:30 am - 12:00 pm

    Services - Dent Works

    Bumper repair

    Dent removal

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    Dent Works Photos

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    2 years ago

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    Joe Hudson's Collision Center

    Joe Hudson's Collision Center

    (9 reviews)

    It's long, but worth reading…read more.. Listen, I did the research and even discarded family/friend's suggestions on body shops. I chose this place due to the reviews but I should have known better than to believe it could be that great. My vehicle was improperly fixed (from a different bodyshop) from a previous accident before I purchased it. After discovering that there was water leakage in the trunk along with an improper alignment- the dealership agreed to pay for all repairs to a bodyshop of my choice. It was clear from the beginning that this place has a very narrow minded atmosphere when the front desk lady didn't know how to handle my situation. After speaking to the owner, I knew this was gonna be difficult because he reeked of arrogance and even cut me off during my explanation. After I missed my first appointment, I called back to reschedule only to find out the front desk lady once again had no idea about who I was nor how to deal with my situation. Once my vehicle was ready for pick up, I examined it and noticed that my interior fabric panel was unsealed and messed up. Once Doug, the owner, decided he was ready to get off the phone and attend to my concerns it got disturbing. He stepped out with me and aggressively started ripping apart my interior trunk to dismiss my concerns. He ended up breaking plastic pieces only to admit that the panel was poorly handled by his people and would have to stay messed up because he had no interest in replacing it. He stated, "i would not make a profit off of it". He continued to accuse this entire fiasco on the dealership, he didn't shut the hell up until I shot down every single diss he made at the dealership. After mentioning why only the leakage was fixed and not the entire trunk, he proceeded to say that he was "unaware" of those problems and expressed that he would refuse to fix it because the problems came from a poorly done job and not a collision. Cause that makes a difference? He stated, he knew "no one who would fix this type of issue". Now I know this company, they are going to respond to this review and try to shift the blame on anyone besides themselves. Let me finish by saying, they are most definitely overpriced. They charged $500 in labor for $15 worth of items- no exaggeration. I do NOTA recommend, a dealership bodyshop is better and probably cheaper. This review is 100% honest, I am not being petty (1. The repairs are not coming out of my pocket anyway, 2. My vehicle is going to be repaired by the right people, 3. There is no reason to be petty). There is no exaggeration, I not once showed any form of disrespect to any of their staff including Doug. I gave this place the chance to fix their mistakes without being rude or exasperating, they said no so now I tell the story. Simple. So don't bother responding to this review Complete Collision, I have given you the opportunity to speak your truth and make things right. Don't make a front just because this is now public.

    Doug and his team were quick and profesional in repairing my car after it was side swiped. Quality…read morecare is taken when working this group. Will definitely be back if I ever need to. Thanks Complete Collisions!

    Team Collision Center

    Team Collision Center

    (5 reviews)

    Absolutely the worst place to bring your car they lie they try to make you pay more than you should…read moreand they take absolutely forever dropped my truck in and they told me a week it's been 1 month and some change and they keep just pushing it back by three days at least tell me it's gonna take that long when you first start smh. Terrible customer service.

    May 2022 I was rear needed I'm the interstate. At that time, my vehicle was 7 months old (2022…read moreToyota 4 Runner). While I live closer to the New Orleans area and purchased my vehicle in Kenner, due to Hurricane Ida and coming out of the COVID Pandemic, body shops had a 2 month plus turnaround before they could get you in the shop. I was able to get it within a week by going out further (an hour from my home) which wasn't a huge deal for me since I worked a couple days out the week in BR and I was provided a rental. The back hatch/truck lift had to be completely replaced and I've had nothing but problems with it. I took it back about 4-5 (lost count) times, and the team was very nice and tried to identify the problem. One time they even put me in a rental to keep it but each time I got it back it continued to make loud noises which sounds like it's coming off the hinge. I took it to my regular dealer while there for routine maintenance and they indicated it was the hatch. In fact I never told them it was in an accident and that it had been replaced but they knew immediately. Since, I've called, emailed, and completed a form on their site to be contacted. Craig, the manager called as he was also one that inspected and rode with me to hear the sound (which everyone seems to hear) but doesn't know how to fix. I've rode with a shop manager, mechanic, and another gentleman whose roll I don't know. After my last call/email, Craig assured me someone would call back and get it resolved, that was over a month ago and I still haven't heard from anyone and it still sounds like my truck is falling apart. It's really disappointing that they aren't honoring their lifetime warranty on the service/parts. Two other body shops have looked at it and identified the same problem but won't touch it ad they'll have to charge me and they worry it may void the warranty. They even wrote it up for me to bring it back to to Team. From a cost perspective, they were comparable to other dealers, however it was paid by filing a claim with my insurance company Progressive. I now understand why Progressive doesn't have them as a preferred body shop. I'm hoping they can make this right so I can update this review but I'm not optimistic and definitely won't refer them or take another vehicle to them.

    Dent Works - bodyshops - Updated May 2026

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