1. Team Ace's Retrievers

    1. Team Ace's Retrievers

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    Kiln, MS

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    Team Ace's Retrievers

    5.0 (1 review)

    Services - Team Ace's Retrievers

    Private dog training

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    6 months ago

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    Dog Academy - This is Gabby our 4 month old mini-pincher/ Chihuahua mix!!

    Dog Academy

    (12 reviews)

    They wouldn't give me a full refund due to the fact that he came twice…read moreMind you the first time is just to meet the dog The second time he basically just did everything with her that I had trained her to do and said oh this is going to be easy. And then never showed back up. So basically, they charged me $500 for my dog to meet a stranger. I definitely would not recommend this training facility. They steal your money and then never show up at your house.

    Definitely feels like I got scammed for their lifetime training service. To start, they said they…read morehad hundreds of trainers in my area but once I signed up, there was only 2. I was tols the trainers would work around my schedule, also false. They give you times & days they can show. I have a very specific thing I'd like my dog trained out of ( not the normal stuff you'd see in most dogs) and was told that wouldn't be an issue, but since having them, the trainer just doesn't seem to be that advanced. She is a nice lady and all but not the training I was looking for. Their prices are what mainly get you, for $1400/life compared to $2000+ for a course seems worth it, but it isn't. They only give 1hr sessions twice a week but your the one mainly doing all the work. I was under the impression (as they made it seem) that they would work solely with the dog, become aware of the issue and correct it and then slowly give you the lead on correcting it, 100% NOT the case. My dog had become extremely attached to my ex-girlfriend while we were together, and even after 1yr later, he has completely shutdown on going for walks and some other activities. Things he was never scared of before, scare him now. The trainer they have assigned to me is taking an approach like a normal case of fear but almost nothing is working. The worst part is that you can't cancel & get a refund. If you try to cancel, they switch your lifetime over to individual pricing and charge you per session, which is like $200ea making it far more costly then just keeping the lifetime service. The trainer should be able to come get your dog and be them 2 without you to learn the difficulty of what is happeningz figure out a solution, begin to train them out of it and then proceed to teach you what they are doing. Instead the trainer has you do most of the stuff but in my case, is not 100% what is going on. My dog use to be extremely confident in anything and loved walks no matter what, but now the sllightest popping noise to rain, he doesn't want to walk. I brought up its broken heart syndrome but they & other trainers I've spoken to don't believe it is. He is most of the time confident in going to the dog park but thats about it. I've tried all the normal things on my own but nothing goes through to walking. I'm at a loss on both quality of life with my dog and money from paying dog academy. I have 2 other dogs that do NOT show this behavior what so ever and they are also loosing quality of life by not being able to go on walks because my 1 just shuts down. I seriously need help

    K9 State of Mind

    K9 State of Mind

    (13 reviews)

    East Carrollton

    Matthew is absolutely amazing! I needed help training my Australian Shepherd to perform certain…read moretasks to pass her service dog and public access training course. He was wonderful! Not only did he give her the tools she needed to succeed but he also "trained" me on how to train her as well and gave me the tools I needed to continue to train my pup when he wasn't there. He was amazing with communication and extremely easy to work with. Very knowledgeable and would also explain things to me (how and why we were doing the things in training that we were doing) in a way that I understood. Highly recommend Matthew for all of your dog training needs :)

    I worked with Matt during my foster-to-adopt process through Animal Rescue New Orleans (ARNO). The…read morenew pup, Maybelline, was so full of love but came from a tough background (she was a bait dog in a fighting ring) and came to my home with essentially 0 healthy socialization with other dogs. I already had a dog, Bugg, who was not a fan of Maybelline and her lack of boundaries only compounded the situation- they couldn't be together without Maybelline running at Bugg and stepping over him (he's a tiny guy). I was determined to make this work so I reached out to ARNO and they connected me to Matt. We had a one hour training session and it was a great experience. Both dogs were comfortable with Matt from the get go. A lot was covered but the breakthrough for me was Matt's guidance in giving the dogs freedom to interact and allowing Bugg to "correct" Maybelline when she invaded his space/ignoring his cues of "I don't want to play, you are too close, give me space" so she couldn't learn. He gave specific recommendations for how much interaction to allow before separating the dogs and to limit face to face positioning. Matt helped me understand body language cues which eased my anxiety- it wasn't aggression on either end, just a case of one dog trying to say "stop annoying me" and the other dog being totally clueless. After that session I was able to relax and let them interact more without feeling like I had to be a helicopter. Soon the dogs were snoozing on the couch together and walking together without issue. We would have gotten here eventually without Matt's help but it would have taken so much longer and have been way more stressful than necessary. I added pictures to show our success :)

    Team Ace's Retrievers - pet_training - Updated July 2026

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