I very rarely write negative reviews for places I visit, but I truly feel that others should be aware of the experience I had at this establishment, just as a a fair warning. So it was my first time going to this bubble tea restaurant, as I wanted to try a different location from my regular bubble tea shop I go to. As I first stepped in I noticed that it was fairly busy, but me and my friends still decided to seat ourselves. Once me and my friends were able to get a table, me and my friends noticed that other tables had menus and order forms, so I walked back to the front to also grab a menu and order form. This is when I met a very unpleasant employee, which I'll be referring to as strip shirt (which I assume to be the owner, as he was the only one not wearing a uniform). When I went to the front of grab an order form and menu, strip shirt asked me "what are you doing?" to which I replied "Oh, I'm just grabbing an order form for my table," from there strip shirt said to me in a passive aggressive tone "well you don't need to get one, a waiter will come to you. So go sit back down and wait for a waiter" at this point I felt attacked, because other people were present when he said this, and also the fact that he just assumed that this fact was a known thing, and that I was wrong for not knowing. So me and my friend eventually were able to order drinks and food, and I did notice that the food was pretty salty, like many other review said but it was not bad. Me and my friends received most of our food in a reasonable amount of time, besides one friend who had ordered the strawberry egg waffle. Yes I'll give it to them that the shop was pretty busy, but it was the fact that when we went to front to ask an employee about the status of her order, we encountered strip shirt again. We approached the counter and said "hi there, our table still waiting for a strawberry egg waffle" and note that we had been waiting for almost and hour and half now, to which strip shirt said "we're working on it right now, could you please be a little more patient and sit down and wait" at this point I was very uncomfortable, because the way he replied he seemed mad at the fact that we were asking where our order was. It wasn't like we cancel the order or refusing to pay, it was literally just asking/reminding, for the off case they may have forgot or overlooked the order. Now for the cherry on top, after my friend received her strawberry egg waffle, we decided that we were ready to pay, but just before we left we wanted to order a few more drinks for the ride home. So we went to the front to pay for our food and place another order, this time we noticed another employee working the counter so, we quickly approached the counter to get her from her, rather than strip shirt. But when we got to the counter, strip shirt looked at us and said "here to pay for your food ?" to which we had to reply "yes," so we paid for our food and drinks, and then said "we would also like to get 2 Chai milk teas to go" to which strip shirt said "well we close in 30 minutes, so we can't make your drinks. You should know that," me and my friends did agreed that it was bad that we were ordering so close to closing so we said "okay that's alright we understand," and we walked away. Just before we left my friend said she needed to use the washroom, so me and my friends wait as my one friend quickly ran to the washroom, while we were waiting me and my friends notice that strip shirt who was still working the counter, had rang up a couples order of food and drinks, but while they were paying for their order, they had asked to place an additional order of drinks to go, to which strip shirt rang up with a single mention of not being able to, as they were closing in 30 minutes. At this point me and my friends were hurt, as we felt that strip shirt was spitefully attacking us, for no reason at all. After seeing this I approached the counter and looked at the other worker, the one actually making the drinks and said "hi there is it too late to place an order?" To which she kindly replied "no it is it not" at this point was looking strip shirt, who note was on his phone, avoiding eye contact with me, which gave me a clear indication that he definitely said that just because he didn't want to give us our drinks. Overall as a first impression, it was not that good and definitely not worth it. After encountering Strip Shirt, if I had to choose, I would rather walk down the block and wait in the long line in Coco's fresh tea, rather than having to meet strip shirt again. read more