I am extremely disappointed with my experience with The Spa of Charleston. If I could give them a…read morezero, I would. I booked two Local Special massage services for March 17. I then received a message from the spa stating: "Unfortunately, the professional assigned to your services will be unavailable that day, so we will need to reschedule the appointments. We would be happy to move your services to either the week before or the week after..." I understand that scheduling issues happen. However, I explained that I could only reschedule for Monday or Thursday of that same week and requested the same Local Special rate, or potentially a weekend at the same rate due to my work schedule. Since this was booked in advance and the change was on their end, I asked if they would honor the Local Special pricing on another day that aligns with my schedule. I was told no. There was no effort to accommodate, no compromise offered, and no flexibility despite the inconvenience being caused by their scheduling conflict. For a spa associated with guests and visitors of the Francis Marion Hotel, I expected a much higher level of customer service and professionalism. Unfortunately, this experience felt dismissive and inflexible. They simply said no and cancelled my appointments. Locals and tourists, I encourage you to support a business that treats people with common decency. Very disappointing customer service!

The massage rooms are tiny and there are no additional amenities included with these spa…read moretreatments. No Showers or lounge area to change into robes. Instead it's walk right into the room, have your massage and leave. For $250 a person, I just assumed spa amenities would be available. My massage therapist did a great job but the spa itself needs an update.

Love this store!! the staff couldn't be nicer. every single one of them. they work as a team…read more refreshing! always helpful, they look for items not in stack and even have the item shipped. What does this store not have?? It's a veritable one stop shop! love it!

I am so impressed with this wonderful beauty products store! They carry the best variety of brands…read moreand have full inventory. The staff are super helpful! I've shopped here both before and after COVID-19, and they still offer the very best customer service! I love the staff recommendations for my skin concerns. They always know just what to suggest to solve my problems. This store and the one on Kiawah are my go-to's for makeup and beauty products!

Awesome staff. Awesome evening.Thabks for the awesome work and professionalism. Excellent quality…read moreand professionalism. Cheers

Amazing service from the moment you walk in. If you want a high end perfume this is the only place…read morein Charleston. Also great place for skin, makeup and facial services !!

Fun place, but an overpriced tourist trap. I enjoyed the mead tasting as I love mead and knew of…read morebut had not tried the meads and cysers they had offered. Unfortunately their marked up prices are ridiculous ~ A disappointed mead enthusiast

If you are coming here for Mead, I would stay away, due to insanely abysmal customer service at the…read morebar. My family of 7 walked all the way over there Saturday the 6th at 3 pm excited to try the famous Mead our friend Cooper told us about. After a long walk, once we got there, there was a pretty large amount of people at the bar. My mom was super excited to try mead, as she is someone who doesn't really like the taste of alcohol but loves honey. My family went over to the bar to wait for the bartenders attention, which took a LONGGG while since he was chatting it up with his friends and ignoring the customers around him. When he finally came over to us, after telling his friends to hold on as he has to "help some people", he asked in a very unwelcoming way, "What do you want?" (Read that in a tone with a ton of attitude. That was it.) When my friend, who is the one who introduced us to mead in the first place mind you, said he didn't appreciate that tone and didn't find it funny, the bartender then proceeded to tell my family to "Get out then." My sweet parents were obviously floored, as was everyone else in my group. Never in my life have I witnessed such appalling customer service. What is ironic is that the friend who was spoken so rudely too was the one who tried to introduce my whole family to mead who could and probably would have been the biggest mead fans. I will not be recommending this place to people for mead and will instead warn against the horrible customer service. Unfortunate, as it is a super cute shop that we spent a lot of time in while waiting around, but that bartender will and already has caused problems for this business.

I seem to have traced back the first time I saw Alie as July 2017. I saw her originally at another…read moresalon she was working at prior to opening her own business. When she let me know that she was going to be moving on with her career, I was more than happy to follow her! I am so glad that I did. I feel like having a good relationship with your esthetician is very important, and Alie and I have a super great relationship. I look forward to our appointments (although I know she didn't initially because I have really sensitive skin and a regrettably lower tolerance for pain or discomfort than I would like). Alie is an excellent provider with a very warm personality and a knack for making you feel comfortable. She is also up on current practices in skin care and hair removal, as she regularly participates in continuing education whether it be obtained online or in person at trainings! Her space is flawlessly beautiful, inviting, calm, and CLEAN (which you cannot discount in an esthetician practice - super important!). I have been seeing Alie regularly (every 6 weeks, approximately) since July 2017 and have no plans to stop going to her spa in the foreseeable future!

I remember this beauty bar opening a couple years ago and pass by all the time. I can't believe it…read morehas taken me so long to stop by! You may have been offered samples by some handsome young gentlemen and not paid close attention when you passed by. I am so glad I stopped by today because Miss Efi was so helpful and demonstrated techniques for application of every product I inquired about. I came in for eye liner, but left with the suggestion of exfoliating and a few other products, and feel so beautiful. The store is clean and decorated with a modern white and grey lion motif. Skincare is definitely the focus, however they will soon be expanding services to include Hair and nails by appointment.

Stay away. High pressure sales tactics. If it's such a good product you shouldn't need to pressure…read morepeople to buy it. Really felt bullied - then was insulted. This bunch should be reported to local authorities.

Love this location for Urban Nirvana, staff here are very friendly and helpful. Getting a gift card…read moretoday. Easy process with the front desk staff, done and out the door in less than 10 minutes!! I hear this is the spot to get massage therapy! Definitely will check it out another time. Easy 5 Stars !!

I visited Urban Nirvana today for the Deluxe Hydra facial. I relaxed in the relaxation room while I…read morewaited for Michelle. It was wonderful. Hot tea, water and snacks were available to enjoy while you wait. Michelle was amazing. The Deluxe hydra facial was just what I needed. Check in and check-out is very easy. They sell facial and body products, clothing, jewelry, candles and CBD gummies. Very cute shop. Parking is limited in front of the salon, but you can park in the Earth Fare plaza across the street. Scheduling appointments is easy to do online. I recommend Urban Nirvana and would come back again.

I've always believed Sephora could do no wrong with makeup, until now. I booked an appointment for…read morea black-tie wedding last weekend, expecting the "full glam" look I requested. What I got instead looked unfinished, uninspired, and frankly, careless. I wear more makeup to check the mail. To make matters worse, it was my birthday, a day I wanted to feel my best. Instead, I walked out fighting back tears. With a hair appointment immediately after, I didn't have time to ask for a fix, and ended up redoing the entire look myself. I don't usually leave reviews, but this experience was beyond disappointing. When you book with professionals, you expect artistry, not mediocrity. Treat yourself somewhere that values your time, your money, and your face. I wish I could leave 0 stars.

I came into this Sephora on a wet weekend and left unimpressed. I am not going to pretend I am a…read moreSephora expert, but the Sephora stores I've been to usually are very welcoming places. This one was not. All the employees seemed guarded and very wary. They huddled in pairs staring at the roving customers. I've never been in a Sephora store and not offered any help, but there's a first for everything. The store also was a bit in shambles as tho a small tornado went through. The shelves were disorganized, product was mixed together, and they were widely out of stock on most items I was looking for. If they had any in stock elsewhere I have no idea because no help really was offered. Not my best experience by a long shot.

Her product really works! Great personality and great customer service. I recommend anyone with…read moreskin problems or anyone suffering from hair loss to shop with her. She is the truth!!

From the owner: Natural by Khadijah, is famous for making essential oils, salts and perfumes. We create almost…read moreeverything from Rosa X Damascena (Rose Oil), botanicals, spices and herbs. We also create signature private label products as well. We make products for hair & skin beautification. With special formulas to help with skin inflammation. "We take an intimate and balanced approach to your skin care." Herb bearing & Seeds Body Extractions

Best spa in town, i really enjoyed it and it was so professional, suggest you to visit. In…read morelove!!!!!!

From the owner: Open to same week availability, Book Online or Call Today! located in Charleston, is dedicated to…read morehelping you achieve your health and beauty goals without invasive procedures or breaking the bank. We offer a complete range of non-surgical, pain-free medical spa services that are proven to deliver extraordinary results. Residents in Charleston can take advantage of our services, which include restorative facials, Ultra-Lift facelifts, laser liposuction, body contouring treatments, microneedling, and various fat removal options. Schedule a free consultation with us today to explore these transformative solutions and book your appointment to experience the positive changes you’ve always dreamed of!