Joe at Oceans First is amazing fantastic customer service extremely helpful wanted to carry my…read morebundles of loose coin for the coin machine. 100 % for the customer

Top Service Here! The people at OceanFirst Bank in Westfield couldn't be more helpful and…read morecourteous. The associates behind the counter always give me a cheery greeting when I enter and then give outstanding service with a smile. Special shout out to Jodi W (commercial lending) and Brenda G, VP aND Branch Manager for their guidance and assistance! One of the nice things about using small, local banks is that you get much better service than from the monster banks!

Horrible service...the young man Shane at window was not helpful at all. Mind I was the only person…read morein bank, still he was not able to make a copy, nor ask for copy I needed of two last months transactions. Because it would take a long while. Asked for me to go at a later time. Should had gone to Roselle Bank of America with amazing costume service.

Great Service always. On quick withdrawals. Banker checks, Safe Locker Access times etc…read more All my checks deposited will have no hold times at all. For this key reason I will recommend to my fellow business people.

I absolutely love this Branch, tellers and bank specialists are extremely nice and helpful…read more Location is extremely clean and upscaled to the future of banking, I absolutely love the interior design ! They also have a drive thru ATM which is a plus ! Angelica & Michelle, are the best! Probably. Best customer service I've ever experienced.

Bank is great. Love that they have drive up atm, so I don't really have to deal with any bankers…read moreunless I have to. I wish they would just update a little as far as their online banking system. Feels a little dated. But other than that I had no problem with banking with them. The lady I signed up with was very nice and I got a free crockpot for signing up. :)

This was acquired by PenFed, just wanted to make a review so that people know if they decided to…read morelook for it. I think they closed this office, but I'm not sure. The numbers do not work which makes me think that they did.

Do you really think I am going to trust a credit card who uses spam mail tactics to reach potential…read morecustomers? Why would that make me trust that you will not also sell my personal banking information to the thousands ( Yes thousands) of spam mailers who are advertising your card? Banking and financial institutions are supposedly based on trust and security. You have already involved yourself in the practice of buying and selling my private email information to unknown parties to try to get people to sign up for your ( cough cough ) credit card. Is it any stretch of my imagination that your system would be hacked by the very spammers that your trust to do your advertising for you? You are kidding yourself if you think that is not true. So as a sign of faith in your company, why don't you send me the private emails of your chief officers and let them see how quickly I can get them to lose confidence in me. Take my name and address out of your fake credit card system, I have great credit now and would not want to jeopardize it by dealing with a company that uses such shady practices. God help those you have already scammed to join your club. But leave me OUT! Aspire? To what? having my account drained when you have a security breach? You know it is going to happen when your mass mail backfires on you. Hey, where are those private emails of your officers? I didn't think you would have the guts. NOW TAKE ME OFF YOUR LYING LIST!

Useless. I had to go to the other location to make a deposit because I hadn't received my debit…read morecard yet. What's the point of this branch if you can't even make a deposit

Just had a truly awful experience with the lying, power-tripping manager of this Chase branch…read more.. Her name is Jacklyn Watson Danby... Her partner in abusing me was Michelle Esola... They should both be fired for terrible service and for being abusive liars who would rather play childish, power-tripping games than doing their jobs... First, Ms Danby claimed she could not (or would not choose to) verify my id based on my drivers license... even if I gave her my ssn, or any number of other ids... She wouldn't help me without my debit card, which I had never needed before to get cash... So, Ms Danby makes me stand aside and wait 'for her manager'... & after I stood there while several other customers were helped, she sent me to Ms Esola for 'further verification'... Well, when asked by Ms Esola for my phone number, I gave it... Asked for my address and gave that, too... Then, Ms Esola asked me to recite my last 3 banking transactions, which I did not know - so she said I 'failed' the verification and I would not be allowed to make a withdrawal from my account... Now, I knew my address, phone #, ssn, account #, and had multiple picture IDs... & the bank has cameras... So, why was I still being vetted? It was just ridiculous... Then, Ms Danby FALSELY claimed I threatened her, at which point she claimed she'd call the cops... I asked her to please call the cops, because I absolutely did not in any way threaten her and had done nothing wrong ... & it is at that point she finally gives me my money... Now, it is Important to understand that I take false accusations very seriously... what Ms Danby said is slander...I did not, in any way, threaten her or anyone else... & jerking me around - making me wait 20 minutes to get my money - was no better... basically, they were just playing a game, like a couple of very stupid 12 year old girls... they were clearly getting off on it... these people are unconscionable scumbags... & i'm not sure which was lying, but both claimed the other was the manager... this happened @1pm on Tuesday, 9/4... I hope and assume this is all on tape - if so - please review and fire them both... they deserve it... they are truly rotten people...

Went back and as always great service and support .. they keep their service consistent across many…read moreyears . Kudos to the team love their drive thro atm .

I've been banking at this location for many years and was totally racially discriminated against by…read moreemployee Teller Hugo Tlatelpa , I came into the bank in my work uniform which has my entire name on it and I guess the amount of money I was taking out was too high , so after giving him my withdrawal slip and my motor vehicle drivers license and my debit card . He starts looking at me lifting up my identification scratching it and after I patiently wait I decided to ask him if there was a problem he went on to say my driver license was fake and he needed to keep looking at it . I was so embarrassed and so upset I couldn't believe what was happening before my eyes . Obviously Customer Service / Bank Teller isn't a job for Hugo Tlatelpa I worked in customer service over 20 years and never have I ever seen anything like this happen but hopefully it doesn't happen to anyone else .

I went to this bank recently and was pleasantly surprised. Parking was super easy , as for there is…read morea large lot with plenty of spots. Upon walking in I was greeted immediately with friendly faces. The assistant manager Maureen came out immediately and introduces herself and asked what brought us in to Northfield , once I explained she and invited me into her office right away. She explained all types of accounts to me and all of their services. I am no familiar with a lot of banking information so to me this was extremely useful. Everything was explained in a simple manner that it didn't feel like she was just trying to up sell me like people at previous banks have made me feel. Once I figure out a few house keeping things I will most definitely be going to see Maureen and the rest of the friendly staff at this location. AND THE BEST PART WAS, there was hardly any wait at all. What a score these days when it comes to visiting banks I usually expect a headache by the time I leave however this experience was fantastic. I will be recommending Northfield bank to my friends! It is nice to know you can still get such great customer service in the crazy world we live in.

The bankers/tellers here are friendly and helpful. I have multiple accounts with them (personal and…read morebusiness). They've always treated me with respect. They always help me quickly and proficiently!

The bank is decent overall, but this branch... I'm not sure if it's the design of the place or just…read morethe people... but this location is not friendly or welcoming. I walked in, and needed to speak with a bank representative.... and no clear direction of where that would be. I start walking and then hear a voice.... "can I help you". It came from behind a 1/2 panel wall, where an employee was sitting. After walking over to him (yes, he didn't get up.... was busy sitting at his desk), I went over what I needed... and he started to work on it. During that time... he had to call a central number to set up a new account.. which lead to question that he asked me... but he clearly wasn't listening to my response. Over 30 mins later and the account is finally set up and I leave.... something that should not have taken more than 10 to 15 mins to take care of.