I have recently visited Chase Bank in Plainview to open up an account and I was helped by Caroline…read more Cao She is a new member to the team and you would think that she's been there for years because her customer service, knowledge, helpfulness and efficiency is one of the best I've ever seen. I'm very happy that she is my banker

Nice bank with good staff, short lines and free coffee. Also has drive-thru banking and ATMs. As a…read morenegative, I just went by and the drive-thru ATM was out of service, but this is still a good branch. If I remember correctly, this one has a part-time notary, but I could be mistaken...definitely not full-time unfortunately.

OK 1st to review…read more It's a bank. Come here to deposit your money or make a transaction. Open a new bank account or safe box. Ample amount of parking available. Also it can get very busy here at times. I come here to get my notary done. Friendly staff. Oh I almost forgot one time I somehow dropped my ID in the parking lot and had already driven away. Luckily a customer found it and one of the staff called me and I came to retrieve my drivers license - I thought that was pretty thoughtful.

First off this branch is a brand new building and is very nice inside with a comfortable waiting…read morearea. But what really makes this Chase branch many levels above any other Chase location is how nice the Branch Manager, Joseline is as well as the other customer service representatives. It's rare to have so many nice employees in one branch and I only hope it lasts!

I cannot say enough kind words about mt experiences with John at this Chase location. He is always…read moreavailable to relieve you of any concerns and to assist you with your banking needs. Thanks again, John!

Open on Saturday. I can't imagine using any bank that was not open on weekends…read more I'm extremely happy with TD bank!

Run as fast as you can..... I left Chase and came to TD…read more What a mistake- they hold checks for 6 days until they clear!!! Really? Is this 1980? I'd rather have my money under my mattress than deal with these crooks. Run

Im annoyed I had a cd come due February all of sudden rates go up well I know this is too bad for…read moreme .. but they don't even try to help I called several times to see if they would better rate .. and it's not any cd it's jumbo . I need to shop around .

felt the accoutics to be very dangerous. everyone in the bank hears your business. heard the lady…read morenext to me making a $3000 cash withdrawa. the teller repested it three times. other person taking $2000 out of her account that had $75,000 in it. I said to the teller it's concerning how everyone can hear your business. she said ok. nothing in the bank to absorb the sound.

I personally have been a Citibank customer for over 35 years…read more I generally bank at a different branch of Citibank. I went in with my parents to help them with some financial matters that needed to be taken care of. We had a scheduled appointment and we where taken right on time. We sore a Citigold representative who was extremely helpful and very nice. This is one of Citibank's smaller branches but has all you need. The staff are friendly and very helpful. If in the area again I would use this branch again.

I wish I can give these guys "ZERO" stars. I opened a small business checking account & personal…read moreaccount & It's been a complete nightmare. Every check that I wrote bounced even though there was more than enough money to cover the checks. While calling Citibank to ask why my checks weren't being covered, they said they needed to verify my information to which they had my wrong phone number on file. I went to the bank to speak to Nicole Adams who was the person that set up my account to which she said there was nothing she could do (She was not helpful, rude & dismissive) I tried to send a zelle to cover my bills since my checks were not being honored to which they froze my account. I called citibank again and they wanted to know details as to who the zelle was for. I told them I needed to pay rent and the zelle was to my landlord, they started asking questions as to how I knew my landlord and when we met. I responded why is it your business to know who I was sending payments to? They then hung up on. I cannot make payments via zelle or check and no-one is helping me. Do not do business with Citibank,

Been a member since the previous name. Needed to do a wire transfer, it took me the entire day and…read more1 trip to the bank. Never again. 2 stars not 1 because they have a coin machine

Absolutely terrible customer service. Endless prompts that do not understand English, then asks…read moreyou to press the corresponding # for the exact item just spoken. Was transferred to the Credit department which was wrong and again transferred to another rep in the Debit card dept. Then was told they couldn't do anything for me and said I had to call Member Services, which is where I started. I started all over and finally got to a customer service rep (that I couldn't understand) after 10 minutes of prompts who told me I couldn't report fraud after 7:00 p.m. at night. Their hours are 7:30 a.m to 7:00 p.m.! How ridiculous is that? I am closing my account as soon as this is resolved. I had 3 transactions made by someone in Miami that I did not recognize. They actually said, "oh that's too bad." Not a lot of money thank God, but still it's my money. I have used Jovia for 30 years and never had a problem like this. I am floored by the lack of urgency and the endless time it took to get to a real person. This is completely unacceptable for a financial institution that is supposed to protect your money and assets. I strongly urge you to consider a different credit union. This one's not worth the hassle or the worry about keeping your money safe.

Jovia a small credit union for educators. Has coin machine at no cost ( see stipulations) money…read moredirectly into your account.Can not exceed 500.00 in Coins at one time. Most branches h have 1 machine. Westbury has 2. Savings account minimum five dollars. Hours on door. Saturday open until 2 pm. Not open Sunday. Agents in booths on floor. Machines to use for access to your account. Got a few free- bed a soft material bag , clips and dog watering bowls and bone shaped bag container with bags in it. Service animals welcomed. Parking on side. Drive up one way. Howard and staff friendly knowledgeable and assisting.

Sometime in 2019, NEFCU changed its name to Jovia Financial Credit Union. The reason for changing…read moretheir name is that the credit union believed the NEFCU name was outdated and confusing to prospective members. I would agree since the previous name, NEFCU, is an acronym which spells out Nassau Educators Federal Credit Union. The new name provides a much clearer definition of the bank's business. There is a meaning to the name Jovia, a word derived from jovial. One can guess why they concluded that the new name should be Jovia. I believe Jovia has intentions on growing their customer business in the coming years by adding additional branches. It has been difficult with the pandemic to enjoy personal banking at any institution. I have not engaged with this bank often regardless that I am a savings customer. They do I have favorable savings rates compared to other banking institutions.

Went in to roll over money into a 401. woman at the "platform" was clueless and had to keep asking…read morethe man next to her what to do. they had us deposit the rollover check into our checking acct and filled out all the paper work to get the money rolled over - well nearly 1 month after and we are still waiting for the rollover to happen. stopped in on sat and lady we spoke too told us call retirement number, retirement people say branch SCREWED UP and did not authorize it as rollover. spent over 2 hours on the phone and have been told we have to go back to branch to get it fixed. they are the WORST branch I have ever encountered. thinking about taking our money and moving over to Chase

Well seeing as how I come here a lot, I've come to notice the things that seem to go on in the…read morefront part of the Bank. Charity work, Girl scouts or just some one saying hello.. Also free java that ain't half bad. Listen this review is really just me saying that if you are in the area and you need to use Citibank Then go here.