Went in to close my checking and savings accounts as I find receiving .01 cents per month in…read moreinterest on an account with a 4 digit balance unpleasant! Was helped at a desk by Assistant Vice President Sandra, and then at the counter by Sereane. Both were very pleasant and professional. The sewer smell seems to have been finally addressed, or maybe it was just a lucky day! Either way, it's not likely I'll be setting foot in this location again as I've closed my accounts. I hear good things about Chase Bank. Check and see if they're right for you.

I was helped by Natalia for the notary service and I really appreciate it. She quickly scheduled…read morethe appointment for me. When I arrived there everything was a smooth transaction. Thanks to Natalia I could get my proper document on time. Thank you very much.

Stopped in for a quick transaction and had the most wonderful experience with 2 tellers at…read moreAlexandra and Nicole at WF. They provided great service and were very friendly.

My first visit there I waited a while to close the account. Back then the staff and manager were…read morefriendly and polite. When my account was put in jeopardy I walked in to speak to someone who proceeded with closing account (my request) he was dismissive and directed me to speak to teller (he seemed bothered and unhappy, in a bad mood). The other bank rep refrain from answering any questions and directed me to call customer service in the back of the card, there was no concerns and no attention to my issues which made me feel unappreciated as a customer. This is the bank in my neighborhood but doubt I will ever go back there for business.

Friendly, knowledgeable team members. It's a small branch so staffed a little light. Fine almost…read moreall of the time but can slow down if there's a rush of customers.

This is my primary bank that I've been going to for years. Lots of parking, nice size bank, and the…read moreemployees in their all treat me with respect. The one I always love to work with is Angela! Anytime she's in I always grow a smile and I know I'm going to be helped the right way. It was easy setting up my checking account, getting a debit card from them, and even upgrading my checking account when it came time to. So next time you come here, look for Angela and she'll take care of you!

Not many Capital One Bank's in the area so being that it is located nearby is a win for me!…read more I opened up a Savings account here since Capital One has one of the nations top interest rates/yield. It is a variable rate, but nonetheless the ease of banking is great since there is no minimum and no fees. You are restricted to 6 monthly withdrawals, and currently due to Covid-19: you are allowed up to 9 withdrawals per month. Since is located in the heart of town (with busy traffic), this branch has "free" 3 hour parking in the parking garage located behind the building, and free (unsecured) WiFi. The free parking is sweet since you can bank, and then visit the park across the street or restaurants nearby. Great staff who helped me with my transactions, and the inside looks very clean and nicely done up.

Thanks to Covid I've not been going into the branch much. When I visited the other day I was happy…read moreto see Samah still there and was helped by, I believe Tiffany, who was very pleasant and professional. I've always had a good experience at this branch!

This is an excellent credit union. The service here far exceeds the average bank or credit union…read more The service that is given to every client that walks through the door is on the level of service given to private, high net worth clients. There is never a wait, or line. No crowds, the service is amazing, all the tellers are very friendly. It is a shared branch. However due to the excellent service. I am thinking of opening an account with this bank. They have locations locations in NY, and NJ. They have tons of great banking products. You can thank me later for sharing this awesome branch.

If I could give 0 stars I absolutely would. Over the past two weeks I've been to this specific…read morelocation a couple times and they were both horrible experiences. I'm in the process of purchasing my father in laws home and the excitement I began with has been so dimmed by the two individuals I've dealt with at this location- Carla and Ruben. Both times I went the dimeanor and judgement I felt from them is absolutely degrading to say the very least. Let me humbly remind you that you are in the field of CUSTOMER SERVICE and without the customers (that hopefully haven't all been made to feel the way I have) you wouldn't be in business. I will absolutely be changing locations. This branch should look to rehire or retrain the individuals currently in place. I was in banking for years and from the body language to the actual service provided its an absolute disgrace.

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.

What an amazing team! I came in today w issues w my card and I wanted to close my account and…read moremanager Inez Ramirez has helped me to resolve the issue immediately. I'm staying and I really appreciate!!

I opened a checking account today. Lisa at the branch helped me. She was so helpful and went into…read moremuch detail and answered all my questions. I highly recommend opening an account here.

I've never had a better relationship with my bank then I do at ConnectOne in Englewood. My Branch…read moreadvisor Jose greets me at the bank door and takes all my deposits then emails me my receipt. If I ever have any questions about any of my accounts I get a reply email or call within 15 minutes. I literally feel like a VIP that has a Concierge service at this bank. I'm also provided monthly updates on any money management options, like a CD or Bond when the interest rates improve. I HIGHLY recommend them you will be pleasantly surprised at how they work for you.

Forget about your friendly neighborhood bank. You know, the bank which once offered snacks and…read morecoffee so good, folks would come by to eat and drink without conducting actual bank business. Okay, so that was a bit too much 'hospitality.' What's replaced it is a management so full of itself, it can't be bothered to extend the simplest of courtesies. The turnover of staff is pretty constant. While the tellers are still friendly (why 2 stars), some of their bosses have forgotten how to provide service and maintain positive client interactions. Bottomline: you can do better.