Nice branch with the flawless ATMs I've come to love with this bank. Easy in and out.read more

Amazing customer service! I've had a couple cards compromised and they helped me so much! Have…read moregreat recommendations and I got replacements right away!!

I cannot believe they refuse to give an email address as a point of contact. Maddening!!! When I…read morecan't get to the bank and can't get through on the phone, which is 99% of the time, I should have an alternative. I am new to this bank, and will be changing this week! Horrible!

My favorite location so far, Everyone in this branch are so friendly and helpful. Smiling faces…read morealways greet you with kindness. Cheryl is absolutely the best and so helpful.... I had a joint account with my ex and had a bad break up, walked into TD to remove joint account and Cheryl was so understanding and kind, made the process less stressful she got me through it and we laughed few times through the process as well. She's a kind soul. This branch is close to my job so I will definitely highly recommend TD bank wish there were more Cheryl's in this world.

Friendly? Usually. Courteous? Mostly. Helpful? Not at all…read more For everything but a simple checking deposit, our family has had nothing but frustrating experiences at this location, either on the phone or in person. The staff seems either untrained or dangerously misinformed, and provide information that contradicts themselves within the same conversation. Thanks, but I'll drive out of my way to someplace else.

Are you a responsible citizen who looks at your bank balance everyday to make sure all is good?…read more You are also mindful of when you mortgage payments and credit card bills are being deducted in various days of the month. Well, HOW DO YOU DEAL WITH A BANK THAT BACK DATE ACH PAYMENTS AND THEN SAY YOU DID NOT DEPOSIT / TRANSFER YOUR MONEY ON TIME??????? This happened to me TWICE. First Bank NJ / PA HELD my ACH Mortgage payment and then process the NEXT business day - THEN, back dated by ONE DAY. As a Result, my account is NOW Overdrawn by 1 Day which resulted in Bank fees. How is this right as the fist question? How is this Ethical? Why would a Bank come up with such a Scam - to HOLD payments until the NEXT day, and then Back Dated by 1 day to make unsuspecting customers pay MORE and MORE bank fees? BOB at Devon Branch keep saying he doesn't know who is in charge of this process, but he doesn't do it. Bob just makes phone calls to let customers know - that is his job - to make phone calls. Sooooo, we are back with another GAME - finger pointing. It's him / her, then, the next person says it's him / her. After 3 circles, no one knows who is in charge of that process anymore. WHY DO THESE BANKS PLAY GAMES WITH US? DO NOT BANK WITH FIRST BANK NJ / PA - UNLESS YOU ENJOY BEING CHEATED BY THESE SCAMS - NOT BY CRIMINALS, BUT BY THE FIRST BANK ITSELF AND THEIR EXECUTIVES.

Worst banking experience ever! The customer service reps…read moredon't respond to e-mails. Company reps don't return phone calls, nor do they follow up on promises. Shame you can't give no "stars".

Odd little bank with a high rating and only two branches. Visited on a recent weekday and there…read morewas surprisingly little traffic through here. Decor is old school. ATM is in the opposite side of the building from the main entrance with an accessible ramp. Main entrance is not accessible. Staff is helpful but a bit stilted.