I was so pleased with how prompt and efficient this service was this morning. Shawn made an unexpected experience a pleasant one! I highly recommend calling them should you need a tow in this neck of the woods. read more

Started a service request for my son who was stranded with TCS at 12:50 today, after 3 times of being told they would be there within the next hour I was told they would be onsite in 30 minutes and "were tracking the driver", so he will definitely be there. Was no one ever dispatched before? Where is the customer service or communication on delays if you could track them the whole time? Over 4 hours later and still waiting on a driver. Calls to their number go to a full mailbox that tells you to text so you can't even speak to them to get updates. All in all a HORRENDOUS experience. Do yourself a favor and read the reviews because this happens all the time. And hopefully you don't have a fleet account or Agero who keep using them regardless of how bad they are. read more

Well pleased with TCS Towing and Recovery. Efficient and professional on my needs of my car. ETA was accurate . I get that they are busy with other customers, however it was worth the wait. Thank you guys!! I would highly recommend them to friends and family. read more

Shawn was great! Only company that knew to look for a neutral release button!! Thank u guys!

I utilized TCS towing on 03-19-2026. They were on time very professional and were able to solve the issue without even towing the vehicle. I highly recommend them. read more

Waited 3 hours to be towed. Company did not answer phone calls or texts and never showed up. Do not use this service. This was dispatched through PepBoys read more

They are rude didn't answer USAA or me. They never service me I had to cancel horrible service

TCS was contracted through my companies fleet management service to be towed to a nearby (5 minutes away) shop. When the shop declined the vehicle the driver contacted no one (fleet management confirmed no contact, no one ever called me) and drove the vehicle an hour away to their storage lot where it sat all day with no activity. When I was finally able to reach someone at TCS, they expressed no concern or remorse for the troubles they have caused and time delayed from me being able to complete my job. Avoid this company as their online presence suggests they probably won't be around for long, and their service is why read more

have been waiting for 26 hours for tow pick up. still waiting. will Definately complain to my insurance company

I was given a ETA this morning between 10:09 - 10:39AM to tow my pickup to Sky collision but they never show up. I called and they gave me 12:45PM as the next ETA but never show up. I texted at 1:34PM asking if they will come. They said they will come. I called at 4:32PM and nobody answered. Worst services for two reasons: 1. Never show up as promised. 2. Never kept me updated when not showing up. read more

Fast friendly prepared, very pleased! Had a flat at 5 pm on a Friday. They can't for roadside quicky and I was back on the road asap!

Never showed up. Said they would be there by 8:25. Wednesday called at 8:40 and were sent straight to voicemail everytime. They then called back at 8:50 to say they were going to be there soon. They then said they would give us a call back in ten minutes with an updated ETA. They never called back. So we called Life360 because we could not get in contact with them. Life360 got a hold of them finally and they lied and said they told us it'd be another hour. Anyway we cancelled their services. I would give zero stars if I could. read more

This company recently towed my vehicle and in the process messed up my vehicles computer system. When I reached out to the owner he was EXTREMELY RUDE AND DISMISSIVE. He put all the blame on " a prior issue" that did not exist as I tried to explain to him but instead he continued to speak over me and would not listen. If I could give negative stars I would. DO NOT HIRE THEM. read more

I had a dead battery first thing in the morning. late to work. they got there faster than estimated and the driver was awesome!

I has a ram 1500 and a trailer with a side by side on the back and he came with another guy the same naught and towed Both vehicles to two different addresses for a very reasonable price his guys were respectful and professional definitely go with Chris for all of your Towing needs read more

TCS showed up, communicated, and they were prompt. A different provider assigned by our insurance company canceled our tow after we waited almost 3 hrs. TCS answered the call and came very quickly. I wish we had them first!! I'd work w them again. read more

My first tow experience was handled very professionally. I received texts about ETAs and a picture once delivered to the dealership. I recommend TCS highly. read more