Nice place, clear and welcoming. The prices are higher than other places. I found a better…read moretreatment plan elsewhere.

Very hard to schedule an appointment even when calling a month out. Doctors seem to be off quite…read morefrequently especially during the summer months and when they are in their schedules are booked. I would have also expected more intentional communication between the clinic and parents of patients. Disappointed.

Most of our experience has been with Doctor Henseler. I would describe him as a perfectionist who…read moremakes sure that his work is done well. The office is very well run. Everyone here is polite. After the work is complete, they are diligent about scheduling regular follow-ups to ensure that retainers are working as expected. I feel comfortable that my children are in good hands. 6/20 Update: Both of my children have now had their braces done here and I can add that Dr. Kocian, who was new to the practice when I wrote my original review, also does excellent work. The staff here is also very organized and helpful. My wife uncovered an overcharge of approximately. $1000 by our insurance company. She brought it to the attention of the staff and they suggested that we allow them to advocate on our behalf. Much appreciated - They dealt with the insurance company, and the $1000 overcharge was rectified. 5/25: My son is now 22. He left his retainers in his college apartment in Pittsburgh, and he's leaving for an internship in Silicon Valley, CA, in 10 days. Hensler & Kocian came through big time. Fitted him for a new set of retainers, ready for pickup same day.

I have been going to Henseler for just over two years for braces as an adult. Both doctors are…read moreamazing as is the entire staff. My case was not easy but they made the process as easy as it could be. I am so happy I choose Henseler and extremely happy with my new smile.

Stay away from this place to avoid yourself from spending extra money. Dr. Kyle is not professional…read moreat all, he never does his treatments based on the evaluation. However, he does will charge his or her patients a full amount and at the end never does what he promises at the beginning of the consultation. Evidently, Dr. Kyle enjoy to overcharge patients who are from non-white ethnicity. Additionally, all his staff members working at the Monticello location including himself are always gossiping about people of color being extra work and never happy to provide services for them. In other words, this place is a big scam for taking away money and not following treatments at all, neither they care about good treatments results.

Alyssa is SO amazing at her job. She always checks in on me and makes me feel so welcome. Dr. Becky…read moreis widely enthusiastic about getting my teeth straight. I wish I could give this place 10 stars!!

Every single person I talked to was great. Very professional, polite. All my questions were…read moreanswered.

If I can give a ZERO star, I give it a 0 out of 5 star! I have came in with my daughter in person…read moreto get an evaluation of her teeth condition from a referral. We met with the Dr. O and his team, discussed my daughter case, and they were clear that she does not need to come back into the office. The Dentist planned out how my daughter will be scheduled at the surgery center at Children's Hospital and his team will reach out to me to schedule a date and time. We met in February, I was told the only earliest and available appointment at the surgery center will be at the end of July 2025. I was okay with it, just wanted my daughter to get the proper treatment asap. In April of 2025, I received a phone call to confirm the appointment at the surgery center at Children's Hospital via patient portal and confirmation by phone with his staff. I received a scheduled document of what to expect and time surgery takes place, time I should bring her in prior the surgery time. We waited for this day, she missed out on her last day of school, I missed work, and the surgery center told us my daughter was not scheduled to complete any procedure. I showed them the scheduled letter I received from her dental office. They recommended me to call my pediatric dentist office. I called the dental office, asking them about our appointment at the surgery center. The receptionist, "Kenzie" told me the appointment was under "pending," because I never confirmed with them since I took my daughter in February. I specifically told them their staff called me to confirm the date and time after our face-to-face appointment in the spring. Kenzie looked back to the last communication they had with me, told me "Yes, looks like someone called you in April about the appointment." She then said she can look and see if their is any "emergency surgery" appointment available, then said, " Well, looks like there is nothing open." I requested for the dentist or owner to call me back as my time was wasted, my daughter's condition is worsening as days go by. VERY UNPROFESSIONAL dentist and facility!!!! DON'T RECOMMENDED to NO FAMILIES! They are rude, especially the dentist calling back to put the blame back at me, repeating " I have not communicated and confirmed!" Dr. "O," and his unprofessionalism, does not look into solving the problem as trying to reschedule another appointment or apologize to how long they made us waited, instead he only wants me to go through my call log to make sure they are the one who called me! Excused me! As a parent who waited for a year for this referral, 5 MONTHS for this appointment, this is the only clinic we have visited since February 2025 and planned out her appointment to happen this July. I am not here to pick fight with the unprofessional who thinks he has a case to fight; I too work in the health industry as well, who his advocating for my child's wellbeing and had trusted in your plan of care for my child. Dr. O, owner of your own business, if you are really here for your community and care for children's dental health as much as you addressed on your core values of your company, PERFORM! Your actions and professionalism are narcissistic; I do not recommend this dentistry to no community; this dentistry has NO RESPECT, NO PROFESSIONALISM, NO DIGNIFIED CARE & COMPASSION at their job and work! If you want your voice and concern as a parent to be heard, this is not the place to take your child, especially vulnerable children.

I love this office! From the fresh baked cookies to the super smiley and friendly staff, everything…read moreis top notch. Doctor Jennifer is warm and caring and I can't recommend her enough. It doesn't matter if you are looking for braces or Invisalign, they will help you make the right choice for you. Give them a shout, you will be glad you did!

I've been a patient here for years and come every two months, but I've been very disappointed with…read morehow appointments are handled. If you're even a few minutes late, they immediately reschedule you for another six weeks because their schedule is packed. There's no effort to compromise or work with you. One time I came late because I accidentally thought my appointment time was different, and they still pushed me out another six weeks. This has happened multiple times over the years, and it's very frustrating to wait that long just for being a few min late.

Our family recently visited Lake Minnetonka orthodontics with our two young daughters age 10 and 8…read more Our oldest daughter age 10, finished Phase 1 with Dr Carr. Our youngest daughter age 8 just began phase 1. We couldn't be happier with the care and expertise provided. From the moment we walked in, the staff was extremely welcoming and made us feel so comfortable. This definitely helped to put my younger daughter at ease, as she has some dental anxiety. The office is child friendly offering games in waiting room. Again, helping to alleviate some of the anxiety she had about the appointment. The front desk office staff also made every effort to accommodate our busy schedules, which I appreciated. Dr Carr and her dental assistant took the time to thoroughly explain the treatment and procedure before we began. All of our questions were answered with clarity and patience. We were to begin phase 1 of treatment with our youngest. Before we began, Dr Carr showed us a simulation of how the teeth would move during phase 1 of treatment. This was AMAZING! Phase 1 would help make room for the permanent teeth to come in properly. Phase 2 would complete any corrections to the bite or alignment needed after all the permanent teeth came in. This would help to prevent the need for permanent teeth removal like I had when I was a teenager. Again... AMAZING! It is clear Dr Carr and her team pay attention to every detail and are committed to providing the best personalized care. Through the treatment with our older daughter, we noticed significant improvements with her smile. Her classmate's parents often commented on how nice and straight her teeth looked. She will start phase 2 in the near future. I can't wait to see the same changes with my youngest. We highly recommend Dr Carr and her team. Their professionalism, expertise and genuine care sets them apart. I truly believe they are the best orthodontists in the Twin Cities!

Although I absolutely HATED having braces, especially "adult braces", Lake Minnetonka Orthodontics…read moretakes very good care of their patients. I swear some months I was in every week because of some panic related to being 30, pregnant and braces face. I typically saw Dr. Tiziani, and Carr if I couldn't get in with Tiziani. Dr. T always wears pink latex gloves. I think that's the cutest. She is also very understanding that nobody wants to have braces on longer than they first guess. All of the offices are nice. I've been to Minnetonka, Excelsior and Wayzata. They have contests every month (I never won), magazines, and water (maybe tea and hot coco too?). Great staff. Clean environment. I'm always referring.

After having received braces here as an adult, my TMJ improved a bit but my Sleep Apnea worsened…read more This might now set me up for premature dementia unless I have braces again, as the CPAP and various masks do not seem able to compensate...hence my finally submitting this complaint. During the braces, I required a root canal and nearly another one; an endodontist across town insisted Dr Miller was moving my teeth too fast, which Dr Miller immediately denied. For the twenty years of previous adulthood, I had required only one other root canal, now two in a couple of years?? Oh, and I was fastidious with oral hygiene while I had the braces. In retrospect, wishing here I had done "Mewing" technique, based on a British Orthodontist father/son. You can copy and paste this into your address bar: https://www.youtube.com/watch?v=3Z_Fp9lGrGY&list=WL&index=2&t=1313s Dr Miller will likely respond to this with "There is NO scientific validity to Mewing technique."

This is by far the best place to go for your orthodontic treatment. Both me and my sister had…read morebraces from here, and we were so happy with our results. The treatment was faster than expected and much quicker than all of our friends who went to other places, while still being extremely thorough in the process. They are very flexible with scheduling and are always willing to answer questions or have you stop by with any problems. The Staff are all friendly and professional, and they truly get to know you. Overall, an amazing experience from beginning to end with Dr. Miller.

Dr. Mark Wilson is a caring person, he is personable, he cares for his patients and will reachout…read moreby calling and checking up on his patients. When I walked into the office, the office staff is so friendly and they knew me by name. They treat my like family. Thanks

After biting into an olive pit and severely cracking my tooth, my dentist decided that I needed…read moreperiodontal work for them to be able to repair my tooth situation. Scheduling was super easy. Getting to the location was also easy. They validate parking and the lot is attached to the building, so you never need to go outside, if you don't want to. The procedure went very smoothly and everyone in the office was so capable and kind. I highly recommend this periodontist for when you need this kind of work. Thank you!!