Nice place, clear and welcoming. The prices are higher than other places. I found a better…read moretreatment plan elsewhere.

Very hard to schedule an appointment even when calling a month out. Doctors seem to be off quite…read morefrequently especially during the summer months and when they are in their schedules are booked. I would have also expected more intentional communication between the clinic and parents of patients. Disappointed.

had a chipped tooth repaired and it's literally worse after treatment than before I came to them I…read moreswear I don't know what they did but after the numbness wore off it's even sharper than before

I went to Mendes Family Dentists as a new patient today after looking for a new dentist- was very…read morepleased with my choice! The Dr. Mendes senior examined my teeth and was very pleasant and friendly. My hygienist was also thorough and friendly. Mendes has a diverse staff which is wonderful- a Vietnamese patient came in and a staff member who was also Vietnamese was able to speak the patient's language- am sure they also felt welcomed coming for a first time. Convenient location on Snelling in Highland- so glad I found Mendes Dentists!

I've been a patient here for years and come every two months, but I've been very disappointed with…read morehow appointments are handled. If you're even a few minutes late, they immediately reschedule you for another six weeks because their schedule is packed. There's no effort to compromise or work with you. One time I came late because I accidentally thought my appointment time was different, and they still pushed me out another six weeks. This has happened multiple times over the years, and it's very frustrating to wait that long just for being a few min late.

Outstanding customer service and service all around! I was very impressed that I was able to walk…read moreinto Dr. Eisenhuth's office and get braces on in the same day! The pricing is affordable and I have heard nothing but great things about the office! I felt extremely welcomed there and look forward to getting the perfect smile that I have always wanted. The appointment was very quick and I was able to get in and out. Dr. Eisenhuth also listens to you so that she knows what goals you have in mind that you want achieved, which I really appreciate. Previous orthodontics pressured me to do things I didn't think were necessary or didn't want to do, I felt no pressure from her at all. I would highly recommend her!

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

Bit of backstory, I went to my first dentist appointment in a very long time at North Decatur…read moreDentistry in Georgia about 6-7 months ago. I loved that they were able to give me my "to do" list for all the stuff my teeth needed. I was very pleased with one of the team members there, Fateemah, who cleaned my teeth and gave me a lot of tips on how to keep my teeth and gums healthy. I found out she moved to a different state, thus my journey for a hygienist began... On 07/08/2020, I came to this office to get my teeth cleaned. I was greeted by the receptionists with smiles, I'll assume they were smiles since masks are required in the office, hint hint. I also wanted to get a slight pain checked out from a nearby area close to a crown I had put in. I was seen by Fateemah, as she was kind enough to keep me updated on where she moved. Since they are part of the Smiles Generation network, getting my info back and forth with North Decatur Dentistry was pretty easy. She cleaned my teeth thoroughly once again, and congratulated me on my progress. I didn't get a star sticker but healthier teeth is just as good for me. I was then seen by Dr Egan who was very pleasant and knowledgeable as she was pretty quick to diagnose my pain. She made a slight adjustment to my crowns in hopes that it would help with the occasional pain I'd have. She also told me what other work I needed, but since my time is short here, I'll be getting that work done back in Atlanta. All in all, I had a great experience at this office. It's hard to find an amazing hygienist, so if you visit this office, I recommend you see Fateemah! If her manager or the regional manager sees this, please know she's that good that someone traveled out of state just for a cleaning! The staff were are all great too!

They don't even deserve one star. The very best of the very worse . They are just a money machine…read more Scheduling unnecessary appointments and services. Went there for a root canal with one of their specialist but I also was scheduled for another appointment with a dentist for " a preparation " to the procedure done by someone else.They ask me right away for a deposit of $ 100.00 to secure the appt. Went back there and was told that after my insurance coverage I was liable for over $ 3000 a total ripoff. I walked out ! This company should be out of the map. It's highway robbery at it's best !

Great overall experience Dr Pan was very nice, very helpful and honest. I felt very comfortable…read morewith the assistants and got very good advice that I will take heart. I highly recommend Pan for any orthodontist needs.

Had a great experience. Didn't have to wait at all for any of my appointments and they were all on…read moretime. Very friendly staff. I highly recommend.

Our family recently visited Lake Minnetonka orthodontics with our two young daughters age 10 and 8…read more Our oldest daughter age 10, finished Phase 1 with Dr Carr. Our youngest daughter age 8 just began phase 1. We couldn't be happier with the care and expertise provided. From the moment we walked in, the staff was extremely welcoming and made us feel so comfortable. This definitely helped to put my younger daughter at ease, as she has some dental anxiety. The office is child friendly offering games in waiting room. Again, helping to alleviate some of the anxiety she had about the appointment. The front desk office staff also made every effort to accommodate our busy schedules, which I appreciated. Dr Carr and her dental assistant took the time to thoroughly explain the treatment and procedure before we began. All of our questions were answered with clarity and patience. We were to begin phase 1 of treatment with our youngest. Before we began, Dr Carr showed us a simulation of how the teeth would move during phase 1 of treatment. This was AMAZING! Phase 1 would help make room for the permanent teeth to come in properly. Phase 2 would complete any corrections to the bite or alignment needed after all the permanent teeth came in. This would help to prevent the need for permanent teeth removal like I had when I was a teenager. Again... AMAZING! It is clear Dr Carr and her team pay attention to every detail and are committed to providing the best personalized care. Through the treatment with our older daughter, we noticed significant improvements with her smile. Her classmate's parents often commented on how nice and straight her teeth looked. She will start phase 2 in the near future. I can't wait to see the same changes with my youngest. We highly recommend Dr Carr and her team. Their professionalism, expertise and genuine care sets them apart. I truly believe they are the best orthodontists in the Twin Cities!

Although I absolutely HATED having braces, especially "adult braces", Lake Minnetonka Orthodontics…read moretakes very good care of their patients. I swear some months I was in every week because of some panic related to being 30, pregnant and braces face. I typically saw Dr. Tiziani, and Carr if I couldn't get in with Tiziani. Dr. T always wears pink latex gloves. I think that's the cutest. She is also very understanding that nobody wants to have braces on longer than they first guess. All of the offices are nice. I've been to Minnetonka, Excelsior and Wayzata. They have contests every month (I never won), magazines, and water (maybe tea and hot coco too?). Great staff. Clean environment. I'm always referring.

I highly recommend Dr. Springer and the staff at Isles dental. They have been gentle and kind. I…read moreget nervous when it comes to needles, and they took their time and treated me with the gentlest of care. My daughter, wife and I have been going there for years and will be going for many more! Thank you Dr. Springer and your wonderful crew!!

Texted me a week before my appointment saying they had stopped accepting my insurance 3 months…read moreprior....unbelievably unprofessional. Now I need to scramble to find a new dentist. Find a different dentist if you don't want random changes with no forewarning.