I've been a patient here for years and come every two months, but I've been very disappointed with how appointments are handled. If you're even a few minutes late, they immediately reschedule you for another six weeks because their schedule is packed. There's no effort to compromise or work with you. One time I came late because I accidentally thought my appointment time was different, and they still pushed me out another six weeks. This has happened multiple times over the years, and it's very frustrating to wait that long just for being a few min late. read more

Outstanding customer service and service all around! I was very impressed that I was able to walk into Dr. Eisenhuth's office and get braces on in the same day! The pricing is affordable and I have heard nothing but great things about the office! I felt extremely welcomed there and look forward to getting the perfect smile that I have always wanted. The appointment was very quick and I was able to get in and out. Dr. Eisenhuth also listens to you so that she knows what goals you have in mind that you want achieved, which I really appreciate. Previous orthodontics pressured me to do things I didn't think were necessary or didn't want to do, I felt no pressure from her at all. I would highly recommend her! read more

Lakeside Orthodontics - Eagan - Orthodontists Near Me - Eagan, Minnesota

I love this office! From the fresh baked cookies to the super smiley and friendly staff, everything is top notch. Doctor Jennifer is warm and caring and I can't recommend her enough. It doesn't matter if you are looking for braces or Invisalign, they will help you make the right choice for you. Give them a shout, you will be glad you did! read more

I was told I was a candidate for Invisalign so i paid $5,000 and did a year of Invisalign. At the end, my teeth are still crooked and when I told them I'm not happy with the results they said there's only so much Invisalign can do and traditional braces would be a better option. Shouldn't they have told me that before I paid the $5,000 for Invisalign? What a rip off... read more

Both my kids and wife went or go here. Office is amazing, kids love it. All the employees seem to love the job and it shows. Everyone is super friendly. The games and contests make ot so the kids cant wait to go to thier appointments. Whole family has great smiles now:) read more

Lakeside Orthodontics - Eagan - Getting the smilled checked:) - Orthodontists Near Me - Eagan, Minnesota

The office is always so warm and inviting. From the staff to the ambience it's like an oasis in a desert. I appreciated all that Jenni tried to do for my daughter and I to afford braces that day of service but Christmas time has lead to zero money left for me. We made an appointment to come back in January and my daughter absolutely is so excited to get braces and work with such wonderful individuals!! Five star rating and above!! Thank you Dr. Jennifer Eisenhuth! read more

Dr.Jennifer's is a good orthodontics office I went there in June for my braces and they look good

My daughter is 90% done with phase 1. I am very pleased with the results. I live in Eagan and I had two choices (I think). If you have to take along younger children, Dr. Eisenhuth is the place to be. My youngest daughter is always excited to go with her sister to the orthodontist because she can play video games, drink a slushie, and eat cookies. I like it because the service is incredibly prompt, an 8:45 AM appointment means an 8:45 appointment! There may be a slight premium for these services but I deem it well worth it. My daughter wanted to give a 4 because of the pain but I think that would have happened anywhere. Besides it wasn't that much pain. read more

Dr. Jennifer Eisenhuth's practice is awesome! The staff is knowledgable, friendly, and most important, they are good to the kids. The building is easy to get to, clean and they even have smoothies for the kids! My child looks forward to every appointment, as she is treated like she is important to every staff member while she is there. The prices are comparable to other Orthodontist in the area. They will work with you on payment plans and help you with what is best for your family. I am very happy we choose to go with Dr. Jennifer we will be taking our second child here too. read more

I have no hesitance recommending Dr. Jennifer and al of those in her office. The experience for patients and parents belies all of my presuppositions for how the process would be. They care, really care, about the patient comfort, the expectations for the parents and have an on-site experience that caters to all. The patients are treated with dignity, and empathy; the parents are treated with respect and kept fully informed throughout the process. I have a few kids who've gone/are going through the care of Dr. Jennifer and her team, and the outcomes are fantastic. I'm a grown-up and I wish I could get an orthodontic tune-up, (I'm too cheap to treat myself). read more

I would not recommend Dr. Jennifer to anyone. I've never written a negative review, but this is how frustrated I am with Dr. Jennifer Orthodontics. Throughout the yearlong Invisalign process I was told contradictory things and was not seen by an actual orthodontist (Dr. Jennifer, supposedly) a single time. At my last Invisalign appointment, an assistant gave me my retainers and said I would have to wear them day and night for 3 more months, although a previous assistant told me once I reached this point I would only have to wear them at night. I told her this, and she seemed confused and had no explanation for me. She was rushing me out the door, and I had to ask her how I clean and take care of them. Only then did she go back and return with a bag with instructions on how to clean the retainer and cleaning solution packet. Shouldn't I have just been given this without asking? She also said to make an appointment for a year later to get new retainers. A year later, my retainers are beginning to get holes but I assumed this was normal as I was previously told I would need new ones in a year. When I called, the person on the phone acted confused and told me their retainers are supposed to last forever. It's so frustrating to be told a completely new message every single time. While in the end I am satisfied with the results of my Invisalign treatment I am not impressed with their communication or customer service at all. They communicate contradicting messages with you about your treatment and do not ever acknowledge this or apologize. It's absurd that as the orthodontist Dr. Jennifer does not see or communicate with her own patients, and I will not be returning here or recommend it to anyone. read more

I would never recommend this place. I wish I read the reviews before signing up. I went for treatment a year ago. I found the clinic online, paid, signed up. What I didn't know was that because I found them online instead of word-of-mouth, was that they never planned on giving me a full necessary care, which of course I was never told. I am at the end of my treatment now, with issues from treatment, and I have been told now that they never planned on finishing it, but only doing the bare minimum. They will send you to other offices, and then blame the other office for issues that they caused. There is no recourse for this. Expect to 'finish' treatment and then be told that you have hundreds or thousands of dollars worth of work left to do. The ladies at the front desk are very sweet, but the other reviews right. It feels like a nail shop. There is a 15 minute timer that starts when you get in the chair. Do not expect to meet the doctor or see them at all. If you encounter any issues, you will be brought to a treatment coordinator who will argue with and yell at you until you either believe the treatment was worthwhile, or you give up. I gave up. read more

The woman has been contacting me for her orto services on Facebook for several days now. We told her to stop and she keeps contacting us. We are now contacting Facebook for harassment. She is trying to get some unsolicited services out of us, keeps messaging us. After repeated messages to stop contacting us she will not. I would strongly advise you to consider another doctor. There is something very mental about her. read more

This place is not cheap and are very busy! The Dr.s don't really talk to you, it is mostly the rest of the staff that you deal with but they are great. You have to pay upfront for braces and then if you have issues they eat up the prepayment and you will have a bill at the end anyway. read more

Great place to go every 8 weeks, all the staff are so friendly and I could imagine anyone else taking care of my teeth!! Fun reward programs and great cookies and smoothies each time. We love dr Jennifer read more

I stumbled upon Dr. Jennifer on accident. While trying to make my decision on who would do the best job with Invisilign I picked her office out of a pool of other dentist/orthodontists and honestly it was the best decision. She was the top of her class and she is an excellent dentist. She knows what she is doing. Walking into her office for the first time will amaze you. She caters to everyones needs. Just sitting in the lobby you will feel so luxurious and special. Dont be afraid to bring your little ones because theres an area decicated to children. Theres a mini kitchen with cookies, smoothies, and other snacks. There is also a reward system where you can win various prizes. The thing I really like the most is the staff are so friendly and welcoming as well. I just want everyone to know that when choosing an orthodotist make sure that person is certified and has a good track record. Dentists and orthodonists are not the same. I believe if your are getting any work done in your mouth make sure you find a person who knows what they are doing and that is Dr. Jennifer and her staff. I hope that this has helped you. read more

What a scam! The cookies, smoothies, latte machine and video games are just a cover up of the terrible job they did. I've seen Dr. Jen maybe three times in the last two years while bringing my boys in for appointments, only assistants. Today when one of their braces came off, his teeth looked like someone punched him in the mouth they were so caved in. Everyone there tried to act like it was normal and then attempted to explain why they looked like they did. Dr. Jen wouldn't even come talk with me about it herself after I requested it several times. Finally they put the braces back on and some expanders but still refuse to admit they messed up! His teeth were over corrected and lingually tipped. It looked awful! I still have one more with braces and I pray we don't have the same issue! They really need to accept responsibility an offer some of that overpriced cost back. She couldn't even come talk with me and stand behind her name and work. I am so infuriated! read more

Love Dr. Jennifer's office! Dr. Jennifer and her staff are all very professional and take the time to ask if there are any concerns that I may have at each of my visits. The atmosphere of the office is great and inviting. Love the fresh baked cookies and participating in the token rewards. I tell all my family and friends on how unique the office is. read more

If you are looking for reasonable pricing and good customer do not come here. Scheduling is a nightmare and the minute you walk into the lobby/waiting area you see where your over priced orthodontic treatment is going...and certainly isn't into the customer. read more

This place reminds me of a nail salon. Dr. Eisenhuth has all of the little minions doing all of the work, while she reaps the big money. I spent a great deal of money for my daughter and son at her practice and I am not very impressed with their results. I regret not going somewhere else. read more

Dr. Jennifer is a fabulous orthodontist. The office is fun and staff are friendly. My daughter always looked forward to going. We are so pleased with the results of her treatments! read more

We considered four different orthodontists, and chose Dr. Jennifer for a number of reasons: 1) the clear way she explained the treatment plan to us, 2) the great way she makes our daughter feel when she goes there -- B never minds going to the orthodontist! and 3) the flexible payment plan. We've been very pleased, and B's teeth are looking great! read more

My son is finishing phase 1 of his treatment and is very disappointed to know he will not have regular appointments anymore. The staff here is always friendly and the atmosphere is all about making kids comfortable with games, cookies and smoothies in the waiting room. (and a great coffee machine to please parents too) Dr. Eisenhuth goes one step further by providing a token system to earn prizes as well as contests to earn gifts. This is my 4th and last child and I will miss visiting as well. Too top it off the final result is great! read more

As a teenager I was please wth how friendly the staff was here and felt very welcome. However as an adult now going back for a retainer removal, I am not impressed- I waited half an hour after my scheduled time to go back for an appointment, that took 10 minutes. When I called twice to discuss my retainer removal, I was constantly given excuses for reasons I should pay for a new retainer despite my repeated attempts to tell the office I am not in a place right now where I can afford that.. read more

Dr. Jennifer has seen three of our kids. Each kid has had at least one set of braces from her. Our two eldest have had braces twice. So here's how this works. Dr. Jennifer will see your kiddo at age 7 or 8 or 9. She'll recommend braces. They will emphasize how important it is to start this process early. You'll meet with the financial girl, review the insurance, and you'll say, hum, that's not so bad, and kiddo gets braces. Then kiddo grows. You come back at 12 or 13 or 14 for a check up. Kiddos teeth have shifted. They recommend braces again, only this time, the insurance won't pay because they only pay for one set of braces per lifetime per kiddo. Our eldest son grew again after his second, eight grade set up braces, and his bite no longer meets (underbite, heads up, men's jaws grow) and she says he needs braces again. This is a money making venture and we are done. We moved to another orthodontist who doesn't recommend braces for eight year olds and who said that they hear this about Eisenhuth orthodontics a lot. read more

Our boys have both been treated by Dr. Jennifer. They love the office and always feel comfortable.

Eishenhuth's office is like a kids' carnival with all the goodies. While her office is impressive, she is not. At my daughter's consult, she never made eye contact with me and was only trying to win over my daughter. If I'm paying the ortho bills, you better win me over, hon. If I have questions, you better be able to answer them. She didn't. Plus, her marketing to children tactics at schools is ethically wrong, wrong, wrong. Talking to first graders about bites and necessary orthodontia when she's supposed to be talking about dental hygiene is not OK. read more

Don't mistake the video games, cookies and office esthetics for quality care. We are now dealing with a long term issue root resorption from having orthodontic "care" from here. read more

My daughter has had the best service here. They are friendly, knowledgeable and made the whole process so simple and easy to do. Thank you!

Jennifer has all the bells and whistles - that's for sure. However, my oldest sons teeth are not straight. At the final appointment where they were removing the braces and his front teeth weren't aligned. They said the retainer would fix - it didn't. She is way overpriced and you never see her - always assistants. Skip the cookies and smoothies and go to Miller or look around - I wish I did. My youngest was encouraged to get an expander - another $2300 and didn't really need it after asking his pediatric dentist. Lots of marketing but extremely disappointed with the results. Look around. read more

I shopped around at several orthodontist's offices before I finally decided to go to Dr. Jennifer. After my initial consultation, I decided immediately that this is where I was going to go. The staff is friendly, takes times to answer all your questions, and are all very knowledgable. I'm 33 so getting braces wasn't a very exciting thing for me but Dr.Jennifer has made the process easy. I choose to go with the Invisalign braces for my treatment. All the previous orthodontist I had visited either tried to tell me that Invisalign wasn't an option or they simply didn't offer them as an option. I picked Dr. Jennifer because it was important to me to have an orthodontist that stays current with new technology in dental treatments. read more

I have 2 children with braces, both are going to different Orthodontists due to insurance coverage. The difference between the 2 offices is like night and day. This office is pretty but when it comes to real customer service I couldn't be more frustrated with the staff. I have been dealing with financial issues for over 8 months now - they don't care if I am a happy customer or not. I have worked in customer service for over 15 years and given the choice I would never go to this office again. If I could change to another ortho I would, I have even thought of having my child's braces removed and put on in another office just to get out of this situation. I have asked repeatedly for meetings with Dr Eisenhuth personally and as the months pass i have yet to be able to talk to her either. The problems go beyond just financial. They had appliances that could have shortened the length of treatment and I was never told until we were suppose to be done with treatment and we are still months away from being done. The office is pretty but I would go somewhere else! read more

The staff and the doctor are always pleasant and professional! If I ever have an issue I can always call them right away and they help me in an efficient manner. The office is very nice.... Smoothies coffee and cookies for when we are waiting is great. read more

Dr. Jennifer makes getting braces tolerable AND fun! Christian P.

This is a great place to go especially for kids. Dr. Eisenhuth did a great Job with our son and he was very excited to go there. They are very kid friendly and a great addition to the community. read more

Dr. Jennifer's office provided us with very courteous and professional service. We were quickly checked in, and met with our consultant without much of a wait. The games in the waiting area of the clinic helped to keep the kids occupied. The consultant who met us answered our questions very patiently and gave us enough time to think things through and discuss before we committed to the treatment plan. They also provided us with good information on the Billing and Insurance aspects of the treatment. All in all, a good experience and I would recommend this clinic to my family and friends. read more

Dr Eisenhuth values the marketing, office decor, and treats for the clients but her customer service is lacking. My son completed a 3 year braces program. A few times a year we had to go in for an unplanned visit. Half the time the unplanned visits were due to inadvertent work on their end such as putting on ties wrong so the rubber bands wouldn't work when we got home. We were always asked to put these unplanned visits in the middle of the day which would cause great work and school disruption for our family. I would then have to negotiate an early morning or late afternoon visit for a two minute session. The office should make room at the front of the day or the end of the day for unplanned two-minute visits. I asked to talk with someone in the office about getting bonded retainers for my son versus just having removable retainers. The Dr told me to talk to the technician, the technician told me to talk to Finance, Finance asked me why am asking them this question. I then called the office and said that I'm going to be switching to another orthodontist unless someone will work with me on this question. Every parent and kid that I talk to has told me that they have bonded retainers and my dentist has told me that this is very common practice to have bonded retainers. Every step of the way as I was working through my question I was told that the Dr recommends removable retainers only and then sent me to the next person to talk to. We did get bonded retainers but it was a very unpleasant process to go through to get them. The Dr doesn't build any type of relationship with her clients. She stops in to check the clients mouth for few minutes and often doesn't even say hello to the person that she's working on. My older son went to another orthodontist who has since retired. We got the best customer service there. The orthodontist greeted me and my son and gave us great service throughout my son's program. read more