I bought a lift chair from them. I have used them in the in years past for my mom, aunt and brother…read moreand never had any problem. I purchased the lift chair back in Feb and the remote control broke last night. I expected someone to come out to repair it, since I wasn't able to sleep last night and was told that they can't come out until tomorrow??? Neither the operator or the manager she put me through to showed any empathy for my problem. They only care about the oxygen part of the business.

Charged me $50 for a small Sleep Apena connector. Found it later online for $18 and $19. Went back…read moreand asked for a price adjustment. Was told NO! Check pricing before doing any business with them. You'll be glad you did.

I must begin with the positive.: I needed a hospital bed soon after my wife was released from…read morere-hab. The delivery was swift and done professionally. I must admit they were a little expensive, but worth it at the time. I did notice a problem with the mattress after observing it 3 weeks later when we going to clean the cover and just prior to renting the bed for an additional month. At that time the caregiver noticed some staining on the mattress itself. At first I thought it was caused by us; however the caregiver informed me that stains were noticed on the mattress. When I called their office, inquiring about staining, I was immediately met with resistance, and they said I would have to buy another for $150. I never authorized a payment to them or ordered another mattress. They took upon themselves to bill me unknowingly for a new mattress. When the charge hit our credit card, I called and asked twice if the mattress we first received was new? I was then told after some arm twisting that it may not have been a new mattress, but they are inspected and have photos. I asked them for photos and proof that it was in the condition that they claim. FYI Their mattress comes with a dark protective cover on it/ zipped up and installed on the bed upon delivery. There was no way for me to tell what condition it was in when it was delivered because of that black cover. I assumed I had been given a new mattress. The situation has not been resolved yet, but I am hoping for some closure soon. So do your homework and research if you're going to rent a hospital bed for more than 1 month from anyone. Also do the math: $300 per month to rent! If you buy the same hospital bed from Am***n, it would cost $800 with a new mattress. I could possibly be in the wrong here, but we'll see how they professionally handle all this. If anything, I'm giving all that read this review the " What to look for!" if you ever have the need to order a hospital bed from anyone!

I called this group and told them I had a wheelchair I bought elsewhere. They said ok send us…read morepictures of the broken brakes. I followed the instructions and sent the pictures. They indicated they received them and would have a tech review the pictures. Now, mind you, nothing was said to me that they couldn't fix the chair. I waited until today, March 3 and called them back to find out they didn't order the parts because I didn't purchase the product from them. They claimed they called me back but have no proof they did. REALLY BAD CUSTOMER SERVICE!!!

The good part is because in the past they have been willing to furnish several boxes in one order…read morethat is fully covered by insurance. You can order supplies online now as well. The supplies have generally arrived within two weeks or less. The bad part is when you need an updated prescription it is very much a hassle, and they start blaming you or even yelling at you. However they are the ones who are making it difficult. For instance, if you need to verify doctor to receive ostomy supplies: 1) You cannot submit or upload a prescription: Your doctor must do it for you. 2) The doctor cannot just call any number. They must call sales support (888-329-5679) or vice-versa. Good luck if the line is busy. I was lucky enough that the doctor and support connected last time a few years ago and everything took place via phone call and fax. (It required my actually being there in the office with the doctor so she would remember). Because my condition is permanent, it would seem as if a standing order would do---that has worked in the past---but not now. 3) Doctor must use the Liberator Form and letterhead that they fax or send over. 4) Doctor must include reference number and chart notes. 5) It cannot be done via encrypted email (which is very strange considering today's technology). 6) Whichever is your current doctor or nurse practitioner, if it changes the verification process requires updating (meaning do this all over again) ----even if the doctor is from the same outpatient clinic. There is an online system and automated support, but the representatives were really not at all empathetic. They did not even say, "I hope you get this straightened out, we look forward to keeping you, and we are grateful for your business." Instead, they seemed as if "Well just go someplace else if we can't help you!" And then yes, for asking too many questions, I was told I was being "rude." So even with the survey at the end of the call, they were guilt-tripping me in advance and anticipating that I can try someplace else. Also, they don't any feedback on how this process can be very inconvenient or time-consuming because at an outpatient clinic, it takes a month to schedule an appointment. Walk-in would work but the next time it would still require a new prescription to re-order.

On December 16, Liberator contacted me to place my reorder. I have called them back seven times…read moresince (today is January 3), because the order still has not been received. On the last two phone calls this week, I explained that the matter has become urgent due to my supplies running out. On each of those calls, five days ago and yesterday, I was told that a recommendation was being made to overnight my supplies. On three attempts to call today, I was only able to speak to an answering service after at least fifteen minutes on hold each time. I don't typically write bad reviews for anyone, but Liberator Medical, who many rely on for their medical well being and potentially lives, has been so awful.

I dropped in for a prescription and got a couple glue shots. Very accommodation and my insurance…read morerecommends CVS.

Wow lets talk about service, Its the best here and your supporting a local business. Their prices…read moreare comparable Walgreen CVS Crystal thanks for bringing back the neighborhood pharmacy

I've been using Lincare for many years of the branch in Stuart. Florida is excellent. Anything I…read moreneed they go out of their way to provide me with machinery oxygen, and any therapy. I have they come over quickly to help me anytime. I need help if I'm traveling, they will make it a point to help me in whatever city or state I am in. They are my lifeline and I wouldn't switch carriers. Thank you Lincare. You're amazing.

Owners have no tolerance to answering questions from customers. Also not professional when…read morecustomers asking for advice and relating to customer complaints about the equipment.

I HAD MY MEDIAL HEALTH SUPPIES FROM PHYCIANS CHOICE FOR ABOUT TEN YEARS THE COMAPAMNY WAS…read moreOUTSTANDING, now that Rotech in the stuart had my account I have had nothing but problems trying to get info until a couple of days ago when i spoke with Michael she was terrific, she was pleasant and got results, before that I I found Rotech to be like" i don't a i don't give a **** about you", or your problems. and thier whole attitude was horrible, trying to get info out of a rock would have been easier. Glad my account has been moved to Riviera Beach fl , my delivery guy was Wayne Hoskins he was traffic ,I am looking forward to a long relationship with the Riveria Beach office. i think things will go well with Brain and Wayne. my only suggestion is the company should provide Wayne with a local cell phone when he called I didn't answer it because of the 786 area code I might of missed my delivery of 2 machines, luckily I called the number back because it was getting late I wonder If the company failed to supply thier driver with a phone. some companies worry more about profit than they do about thier customers. i hope you are not one of those companies .not a very smart to tick off your customers. very bad way to do business this guy Wane is definitely a keeper give the man a phone so he can better serve his customers a company your size surly can afford to give your employee' the equipment they need to do a good job, don't judge me on my spelling I am not a good typist. I am looking forward to a good long relationship, but for others sake i hope you improve your office in Stuart they are giving your company a real bad name. hire a few more like a few more like Machel, it will benefit your company and don't let WAYNE GET AWAY, HE IS GOOD FOR YOU IMAGE . ALL COMPANIES NEED PEOPLE LIKE WYANE. Bob Brockelbank

live in the tradition area in Port st lucie and have used new life pharmacy a few times with no…read moreissues and I actually loved them although today I had a few prescriptions sent in from my doctor when I went to pick them up i got drilled by a woman who claimed she was a nurse so not the pharmacist I was being asked to pay without using my insurance when I asked she claimed they rejected the payment so I called my insurance which is cvs cvs while at the pharmacy and they told me and I put it on speaker that there was not any issue and my Co pay was 4.00 for one and 7.00 for the other while new life was asking for 47.00 when I asked the so called nurse who was at this point in a very bad mood she claimed it was saying there was a system error on her end while cvs cvs said no it was going through on their end but she persisted that I would have to pay out of pocket also saying that I was taking too much of the cough medicine insinuating that I was over dosing the cough medicine which I was not and it was really not up to her to make that assumption so I asked how we could resolve the issue and she kept repeating that it was a system error but if I paid cash it would be OK so I am so so disappointed in this pharmacy that I would rather use crappy cvs where I have to wait on line forever so I WOULD NOT RECOMMEND NEW LIFE PHARMACY ON VILLAGE PARKWAY IN PORT ST LUCIE and this so called nurse should be fired!!!

Easy and quick. If you order in the morning , you usually get you meds in the afternoon…read more I also get all my shots there as well.