Excellent service from Sumeet! Was able to do everything online, completely solved my IRS issue,…read morevery happy with the service I received. She is very helpful and responds quickly.

Sumeet was very personable and professional all at the same time. She handled my case with…read moreexpertise and I would highly recommend her.

Very poor customer service, I call for assistance and they "put a ticket in" becasue the CSR…read moredoesn't have "access to the information" - so 7 tickets later and nothing, no call back or even an email hinting they know what the heck is going on with any of the 7 tickets. This is exaclty why we cancelled our payroll service with them. They push you off, never reply and hope you lose interest. Then they don't even take responsiblity for their screw ups and they are plentiful. Too much to list in one review. Then here's the kicker that charged us $980 for calls for servive that they gave me a "ticket" for but never delivered servivce, after we cancelled! I have 15 emails, asking for a resolution to our questions and received a "we are really busy, be patient" email. SO LAME AND UNPROFESSIONAL! Still waiting on that report that they charged me $980 for, and never produced. We've been in business for over 23 years and have never had such poor customer servive when paying for a service.

Terrible and deceptive company. Advise to go anywhere else for your payroll services. They won't…read moretell you your cancellation fee until after they collect your money. Their contracts are for 5 years and auto-renew after 5 years which I now question the legality of this practice.

My experience with Julia Proudlove was slow and inefficient. 2 weeks passed after several emails…read morerequesting 1099 form. Then finally after issuing the requested form a bill is sent to me that costed me an arm and a leg. She will charge you $350 for 30min whether you sit down with her the first time or whether you speak to her by phone. Good Luck!

You might want to think about hiring this firm for your tax related issues, if you care about…read morepaying the right price for the job. It would be also a good idea to ask for a written estimate of the bill before letting them work for you. I used their service for one issue, they did a reasonable job, so I sent them the next year's tax return preparation with some international complications. Only thing I heard from them was they needed to do some research, before handing me a bill for several thousand dollars for a single year's tax return. Perhaps it was my fault that I didn't ask for a quote first but frankly I didn't expect a bill for tax preparation could be more than a few hundred bucks. If they didn't know how to handle certain things and had to research them, I'd expect either (1) they did it on their dime since they didn't know how to do their job, or (2) at least they should have first asked me that they were about to spend thousands of dollars of my money to study up on the issue and if that was okay with me. If you want to hire so-so CPAs and pay them through your nose, go ahead and hire this firm. Otherwise, I'm sure there are much better and cost-effective service firms you can retain somewhere else. Another personal issue for me was, I never got the impression that they had any respect for me as a customer. They went from being merely polite to quite rude very quickly once I complained about the unexpectedly high charge. Obviously, money matters much more to them than building long term relationships with customers. I'm glad my business with them is done. Hopefully, I won't have to deal with them again.

I hired Tresemer Group to design my business logo and website, and to help set up my social media…read more They were extremely responsive and patient throughout the entire process, answering the myriad of questions I had and always addressing my concerns with professionalism. Their turnaround was impressive, no matter what day of the week or time of day I contacted them. When my website launched, I received nothing but positive feedback. Their design is a perfect reflection of the philosophy behind my business. Working with Tresemer Group was the best decision I could have made, and I look forward to working with them on other projects in the future as my business grows.

I don't know where I would be without Michelle and Kevin's professionalism, knowledge, and…read moreguidance. Thanks to Tresemer Group, my business website was up and running in no time, allowing me to attract the right kind of clientele and improve my business. I've received numerous compliments on the professionalism and ease of my website, and I attribute it all to Tresemer Group. My background is not in marketing or technology, but Michelle and Kevin knew exactly what my business would need (via an online presence) to succeed. Material was presented to me in a way that I could understand, and I felt better equipped to make business decisions on my website and overall marketing campaigns. They got me excited about social media, marketing, and website design. They also valued my input, and would never question my final decision. Since working with Tresemer Group my business has tripled. I completely trust Michelle and Kevin's judgement, and appreciate all the valuable advice they've provided during the short time we've worked together. I look forward to a very long business relationship with Tresemer Group, and highly recommend them for your social media, marketing and online needs.

Update: I believe the owner has handled this situation with arrogance and intimidation. Yes, we…read moresigned the papers--It doesn't surprise me that he would try to rehash everything publicly rather than take some constructive criticism. I only intended to leave an honest review of our experience with IBA. I stand by my one-star review. As our broker, their job was to represent us and get us the best deal possible--not just push a deal through. The buyers already had their own agent. It became clear that closing the transaction quickly was the priority--not our best interests. That's not just poor service--it's unethical. Mortgage lenders need to know whether they're financing a home or a business. Blurring those lines to push a deal through isn't just questionable--it's potentially harmful. We were not properly represented, and we paid the price for it. I recently posted an honest review about my experience with IBA and noticed they still have a 5-star rating. I probably wouldn't have checked back--except I received a letter from an attorney representing IBA. Here's what it said: "They are chagrined that you posted an online review of IBA suggesting otherwise, and we demand that you remove the review you recently made of IBA NW Business Brokers on Google." To be clear, I shared a truthful account of my own personal experience. I did not name the broker involved, nor did I exaggerate any details. It was a simple, honest, one-star review summarizing what was, for me, a very disappointing experience. I don't appreciate being pressured to remove it. A company that can't accept fair criticism without resorting to legal threats raises serious concerns. There are many business brokers in the Northwest--I'd encourage others to do their research and choose one who values transparency and accountability. Original review: I recently worked with a broker from IBA to sell our business and home together, as the business operated on our property. My daughter and I had one chance to sell the small business we built and dedicated ourselves to for ten years, and unfortunately, we were met with disregard and a lack of respect throughout the entire process. The very first interested buyers ended up purchasing it. While it turned out to be a great deal for them, it was not in our best interest. We felt misled and unsupported from start to finish. If you're a small business owner, I would strongly caution against using this firm. In our experience, their practices were misleading and did not prioritize our needs as sellers.

IBA did a great job helping us sell our business. Selling a business is a long and sometimes…read morestressful process but Vishal Punj did a excellent job of explaining the process. We can't speak highly enough of Vishal and IBA!

If you're looking to develop your business, have a chat with Bob. He is great!…read more He takes the time to understand your goals and to see how he may be able to assist. Give Bob a call and see how he may help you solve your challenges!

Bob is a great person to work with. He can help you grow your business and give insight into making…read moreyour business run more efficient and profitable.

Working with Jeff and his team has been a great experience. They are highly knowledgeable,…read moreextremely responsive, and consistently thorough in their work. More than just handling filings and compliance, they provide thoughtful tax planning and strategic guidance that helps me make better, more confident decisions for my business. I see their support as a true investment, their work ensures I remain compliance while also driving more efficient use of business resources. Their fees were well within the range of other firms I considered, but both the breadth of services they provide us, as well as the depth of expertise they offer exceed the alternatives we considered. I depend on them throughout the year, I communicate regularly with my account manager and am always impressed with her responsiveness. I rarely recommend professional service providers, Jeff and his team truly are unique in the quality of work and level of service they provide. Jeff seems genuinely driven to seeing small business owners succeed. I would strongly encourage business owners, particularly those just getting started, to work with Count On That.

've had a really positive experience with Count on That. Audy has been wonderful to work with. She…read moreis knowledgeable, very quick to respond, and always explains things in a way that makes everything easy and stress free. One thing I really value is that even though Audy is my main point of contact, the rest of the team is always ready to jump in whenever something extra is needed. It gives me a strong sense of support and makes everything run smoothly. They have helped me a lot with my business, and I truly appreciate the level of care and professionalism they provide. I highly recommend them.

After many years having Steve Abrew doing our tax returns here in Camas, WA,l last years were never…read morefiled and a return of $392.00 was never sent to us. I've tried and tried calling, and emailing and have had no result. I feel that this is inconsiderate and unprofessional. If you aren't going to do tax prep, just send out an email to tell your clients to find someone else!!! Now it is 2025 and I'm forced to look for another tax prep. Not angry, just disappointed.

They have helped us for years inspite of our own delays. They're very experienced and very…read moreorganized with collecting needed information.