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    TBK Bank

    2.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - TBK Bank

    Personal banking

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    3 years ago

    They were great as a small local bank (FNB), now they are big and just don't care about their customers

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    First Southwest Bank

    First Southwest Bank

    (2 reviews)

    Do not waste your time with a bank loan, here. We WASTED 5 months, endless paperwork...issues with…read moretheir online portal...and it never, ever reached a conclusion. I can go into all kinds of details, with endless chains of back and forth emails, never-ending paperwork sent to us 2 or 3 at a time (rather than all at once.) I can tell you how they NEVER initiated contact with us (to check in), we ALWAYS had to call them, to ask, "Are we done? Is it approved?" But the bottom line is, Jessica and her cohorts wasted our time. Five months of our time. We are trying to build a business, by renovating a 16,000 sq ft building! We are extremely busy people! We have multiple contractors, who must be paid, on time! We work multiple jobs each, just to pay for things we had to have, so far. We have good or outstanding credit! There can be no excuse for it. Never...go...here...for...your...business.

    Talking to bankers is scary and sometimes embarrassing because it feels like my financial screw…read moreups, dumb or not so smart financial decisions are in their faces to be judged. The guys at First Southwest Bank are awesome! They treated me with dignity and like a human being. If you are a small business owner or a minority looking to talk to bankers about your business growth/goals and don't want to be treated like a number like big banks do? Contact the guys at First Southwest Bank, they would at least make time to talk to you, listen to your concerns and even give you recommendations that will help your financial situation. The guys at First Southwest Bank also made me feel comfortable and treated me as though they knew me before our first meeting. I am grateful and strongly recommend First Southwest Bank to women or and minority business owners as it is usually very difficult for us to find banks or bankers who are willing to talk to us or listen to our concerns. Thank you First Southwest Bank for answering all my questions and making me feel comfortable in our meeting.

    TBK Bank - banks - Updated May 2026

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