Everyone I have dealt with here has been so nice and friendly; competent and quick. It makes…read morebanking so easy. I only wish I could get them to serve cookies more than once a week!

Meg was very professional and helped me out with exactly what I needed in a timely manner. Nice…read morebank to walk into. I'm

GO SOMEWHERE ELSE!! If I could give 0 Stars I would. If 2020 could be a bank - this would be it…read more Such a huge disappointment. Impossible to get help when needed, their fraud prevention was pathetic, and their system seems to be from the era of AOL on CD's. The manager Cathleen took 3 days to respond after I called 4 different customer service lines, transferred to multiple people, and only spoke to one kind person the entire time. I went to this bank as a small business looking to support other small businesses and I can not say enough negative things about this bank. If you account get's overdrawn, they charge you continuous multiple fee's yet the only way they alert you is via MAIL 7 DAYS LATER.. all while charging you for the days that your account is over drawn. I had long since stopped using this account and somehow it got connected and over drawn and there response for their online banking notifications not working..."I'm sorry." Direct quote from Cathleen the manager. Thanks Cathleen for the 1star service!

I've been a customer for 15 years, and always had good customer service from this bank, until…read morerecently. so many fines and fees that were not an issue before. join a credit union this bank is almost as bad as wells Fargo.

We had a horrible experience with their mortgage department. The transaction was beyond inept…read more... And extremely rude on top of it all.

Called customer service to have a lost check voided. Wells Fargo tried to extort a $31 fee for this…read morebasic banking service. Had to threaten to close my account to get the fee waived.

Tried to open account with them. Was told it would take 7 to 10 days to hold the check which was on…read morea local bank and good. Failed to verify and told me I couldn't access any funding for groceries or gas or anything else. Told me all banks did this. Went to another non Colorado located bank and got better service, more options and less attitude about this is what banks do. If it is maybe we all need to reevaluate banks. The staff was nice but clearly they are afraid to stand up for customers

Great bankers, everyone is always nice and looks out for my best interest. They take the time to…read moremake sure that my info and accounts are secure. Fair and helpful, great place to bank!

Wow! Bank of Colorado's left and right hands actually are and do work together well! And…read morewonderfully for the customer! Been in twice toward the end of the day recently. The sweet teller yesterday cashed multiple checks,, facilitated a withdrawal , let me know whom to return to today to get POD designations set up.. all with a smile at the end of their workday. She and her female associate coordinated referring me to return to New Accounts today. Thereupon Sierra McCall And Tamira Sonnie together took excellent care of updating my accounts with accurate POD Designations. Five Stars to these women who are a part of the team at Bank of Colorado.

David was our banker with helping us open a new acct he was friendly and explained everything in…read moredepth for us to be able to get going. Definitely recommend all the people here they're friendly and willing to help.

Staff are wonderful, however, if you ever have issues with fraud. Your accounts will be restricted…read morelimiting access to the free use of your debit card, and most other benefits offered to regular customers. I withdrew my money and closed my account with them for this reason. Sometimes people make mistakes. And you will not receive forgiveness from this organization.

I give 2 stars only because one can utilize their products if one has money to finance themselves…read morevia CD loans and the staff in the Durango office are nice. I give only 2 stars because I have banked there for what 3 decades now and recently was I feel, discriminated against by them. I planned for a year prior to moving forward with a purchase needed to return to work. I needed a pick up. The CU told me the requirements for financing and I placed my order. When the vehicle arrived and I presented everything needed ie appropriate credit score, employment verification etc, the CU told me " you don't need that much truck." They also told me " we don't go by your credit score." Their BS cost me a $500,000 a year job. I left six bucks in my account for them to service indefinitely. I am unbelievable offended by them, beyond being without an adult sized income. Thanks again so much CO of CO.

Do not waste your time with a bank loan, here. We WASTED 5 months, endless paperwork...issues with…read moretheir online portal...and it never, ever reached a conclusion. I can go into all kinds of details, with endless chains of back and forth emails, never-ending paperwork sent to us 2 or 3 at a time (rather than all at once.) I can tell you how they NEVER initiated contact with us (to check in), we ALWAYS had to call them, to ask, "Are we done? Is it approved?" But the bottom line is, Jessica and her cohorts wasted our time. Five months of our time. We are trying to build a business, by renovating a 16,000 sq ft building! We are extremely busy people! We have multiple contractors, who must be paid, on time! We work multiple jobs each, just to pay for things we had to have, so far. We have good or outstanding credit! There can be no excuse for it. Never...go...here...for...your...business.

Talking to bankers is scary and sometimes embarrassing because it feels like my financial screw…read moreups, dumb or not so smart financial decisions are in their faces to be judged. The guys at First Southwest Bank are awesome! They treated me with dignity and like a human being. If you are a small business owner or a minority looking to talk to bankers about your business growth/goals and don't want to be treated like a number like big banks do? Contact the guys at First Southwest Bank, they would at least make time to talk to you, listen to your concerns and even give you recommendations that will help your financial situation. The guys at First Southwest Bank also made me feel comfortable and treated me as though they knew me before our first meeting. I am grateful and strongly recommend First Southwest Bank to women or and minority business owners as it is usually very difficult for us to find banks or bankers who are willing to talk to us or listen to our concerns. Thank you First Southwest Bank for answering all my questions and making me feel comfortable in our meeting.

They were great as a small local bank (FNB), now they are big and just don't care about their…read morecustomers

From the owner: TBK Bank of Durango is conveniently located right inside the local Albertsons grocery store at 311…read moreWest College Drive. There you will find a wide range of personal and business services, including checking, savings, loans and digital solutions, to provide convenience for life on the go. With the resources and experience to make a difference, our bankers stand ready to meet your financial needs and help you in your journey forward.