I highly recommend TBC Mobile Computer Sales & Service. Their professionalism, expertise, and quick…read moreresponse time are unmatched. They came directly to my location the same day, diagnosed the issue and had my system up and running faster than I expected (within 24 hours). If you want fast, reliable, and knowledgeable tech support, TBC is the only name you need to know. Outstanding service from start to finish!! RRG

TBC is the best. Many businesses talk about customer service but TBC understands and practices…read morecustomer service, and treats customers fairly. Forget about Geebo and the others. Thanks TBC, for quickly getting my laptop screen up and running on Friday. I will be back !

these folks have been around for a while and are fantastic. You might pay a little more than an…read moreonline retailer, but their service is outstanding. They have gone above and beyond on more than one occasion to help me out with a hardware problem or to fix/replace a hard drive. Would highly recommend anyone come to MysteryByte Computers. buy local too

I recently went to MysteryByte because I needed an extension cord for my PSU. Fairly simple, I…read morecalled ahead of time, they put it aside for me and I told them I would pick it up in a jiffy. The problem was, once I arrived on site, I got a look at the cable and noticed that it was potentially a little shorter than what I was looking for and asked if it would be okay if I brought my PC in so I could eyeball the length in front of my tower, which I just happened to have on me in my vehicle. The gentleman told me no problem. The problem was that when I came back to the store, I was greeted by two other men who started telling me sardonically "don't you have some place else to do this? Just buy the cable and take it back." I responded essentially just saying that I had asked the other employee if this was okay and that it was just easier rather than buying a cable, going to the car and checking, and potentially returning it. The man with no mask and the stained t-shirt ultimately just kept repeating himself asking me if I had some other place to do this at and that I shouldn't be doing it there, et cetera while the others stood around. I found them to be incredible unprofessional and overly aggressive. I told him I would just go to another store and walked out. You would think for a store so filthy and sparse, their customer service would be exceptional but I will not be returning to this store and will only speak of this incident where I felt incredibly put off. I found they acted unnecessarily aggressively and unprofessional.

Hi went to CC&E this week twice and was helped by the nicest sales person - Ryan…read more Very helpful, patient and attentive- a definite sign that he likes what he does. Was looking for a cord but may go back and buy a lap top! Best, Janet

Avoid buying anything from this store if you value being able to return damaged or defective parts…read more They inspect and test returned items with great scrutiny looking for any reason to deny an exchange or return. I purchased an expensive power supply but my PC wouldn't boot with it. After many hours of troubleshooting I finally decided to test the cables with a multimeter. It turns out one of the cables was defective. Upon return to the store they tested the cable and agreed that it was indeed defective. But after inspecting the cables they said a tiny plastic clip was broken on the cable and refused the exchange - they wouldn't even replace the defective cable. He may as well as used a magnifying glass as he was so intent on finding something to deny me service. Note that this piece of plastic was inconsequential to the defective cable (which was headed to the garbage can anyway), nor did I break anything myself ... but they were quick to place the blame on me and send me packing. So save yourself the headache and don't buy anything from this place. It's not like their prices are any better than elsewhere anyway. Customer service is clearly not on their priority list. This is not like returning a defective item to Costco, Amazon or Walmart, or almost any other store for that matter. Another thing I've noticed is they never answer the phone. It's very frustrating trying to call them for hours and hours and nobody ever picks up. The customer does not come first here - you come last.

The guys at Robotnik are great. I initially visited this store because a co worker recommend them…read moreto me, but I've been in multiple times to purchase different things (power adapter, keyboard etc.) and It was always a great experience. The staff is knowledgable, but doesn't feel the need to talk down to you. They are super helpful without being pushy - you really don't feel like they are trying to get you to purchase anything unnecessary. I recently purchased a refurbished iMac and couldn't be happier. The price was amazing and the iMac is working like it just came out of the box! :)

From the owner: Managed IT Services & Business Technology Solutions – IT Consulting, Network Infrastructure,…read moreCybersecurity, Cloud Solutions, Data Backup & Recovery, Help Desk Support, and Preventative Maintenance. Serving businesses from Halifax to Antigonish. ** Halifax Location: Office use only—no walk-in repairs or retail services. **

Products are good but the customer service is absolutely horrible. Impossible to get any actual…read morehelp. Stuff never arrives when it's supposed to. Trying to get help on the phone is the most frustrating thing. They struggled to answer questions we had, that they absolutely should have been able to answer.... they didn't know that a time of 13h30 meant 1:30pm... With so many people looking for jobs, I struggle to understand why they hire people that don't know what they're doing.

Bought a Nintendo Wii fit before Christmas. The on off switch was faulty. Called and was unable to…read morereturn to the store due to Covid. Brought it in to the store as soon as Covid allowed and I was told it was past the 30 day warrantee. All I asked for was an exchange or repair. Walmart or Costco from now on. VERY displeased with product and service!

I bought a desktop computer from this place one year ago. Didn't have any problems and the men who…read moreworked there were very pleasant!

I'm about to go buy my third computer from him. It would be my fourth, but the last time I thought…read moreI needed a replacement laptop, he sold me a 30 dollar monitor instead. Super upgrade and hassle saver move! And once, after I thought air travel had killed my laptop, I took my system to him for service. Right in front of me he unscrewed something, jiggled something else, put it back together and booted it back up. Back to normal. No charge for jiggle repairs. His computers are great, his prices are amazing, his service is charming and no-nonsense. I'll NEVER go to Staples.

I had a bad experience with my computer being fixed here but Mike the part owner rectified…read moreeverything by calling me and replacing my mechanical hard drive with a solid state one for my original payment. I would recommend Brilliance Computers to my friends. Thank you Mike

I needed a used desktop PC in a hurry. They didn't have exactly what I wanted, but they got one…read moreready in ninety minutes flat. Thank you!

I called in a panic an hour before closing before a long weekend re: laptop keys sticking. The…read moreowner was kind enough to troubleshoot with me on the phone for 5 minutes before telling me that if I can get there before closing, he'll look at it for me. He saw the problem right away, and gave me the most economical option that worked around it. No upsale, and gave me options! How awesome is that?

Had a laptop problem. Went in with it and it was an easy solve. Just the click of a button, to make…read morethe track pad function. They Could of conned us for a pricey repair, but they were 100% honest and helpful and kind. Will definitely return if need be!!