Was at the Destiny location and saw picture frames I may need. Returned the next day to buy them…read moreand they were gone. Salesperson Sebastian saw I was disappointed and asked if he could help. He called other stores in the area to see if they had the same ones. They didn't so he offered to give me a rain check and included the sale price. Shortly after they called and said the frames were in. Customer service these days is pretty bad. Sebastian was an example of how customer service should be. Excellent.

I was really impressed that they had three sections full of graduation stuff. They even had…read moreballoons specific for different local universities like Syracuse University. I also liked that they had graduation decor in different colors so you could decorate according to the colors your school was. I saw blue, maroon, green, black, white, and much more. I came to get table place card holders and found several. They had more baby shower ones but I was looking for some that I could use at both my own wedding and at my grandma's 100th birthday party. I ended up opting for a white rose one. I also got number balloons for a little under $2 each. I appreciate the cashier who caught that I grabbed a Q instead of a number zero. I wanted to get numbered candles but they were almost $3 each and for the number 100, that would end up costing almost $10. There is plenty of parking here because the plaza is a little dead. I saw lots of milestone birthday decor but it only went up to age 90. They have a large card selection as well and a $1 cards section. I thought some of their birthday themes were creative and new. I saw a bee themed decor for a gender reveal party and "adventure awaits" for a baby's birthday party. Their balloon selection is unbeatable. I wish balloons weren't as expensive as they are.

I would leave a lesser star if I could. I am from out of town and went to purchase some balloons…read morefor my brother's birthday. 1 employee complete disappeared on us and another snapped at us when we pointed out that the balloon we originally wanted was indeed there. The employee snapped at us and said that he didn't appreciate our attitudes which we didn't have. If I lived near by I would never shop at this location again. The manager wasn't much help either. Definitely not impressed.

Favorite place to go during fall, Awesome animatronics, decor, costumes and much more! I wish…read morethings were a tiny bit cheaper but everything else is great!

Come here for a scary fun time. Despite visiting a Spirit Store almost every year since I was…read moreyoung, I've never really purchased a full costume from here. It's always kind of expensive and I tend to want homemade costumes. However, for decor and inspiration, Spirit is the place to go. This is a pop-up seasonal shop that comes around for Halloween. I think some locations stay around for more than just Halloween but I'm unsure for this location. They sell much more than just costumes. They even have a little haunted walk thru set up inside and interactive scary figurines. The monster dog that jumps out of his doghouse really startled me. They have costumes for adults, kids and babies. They have a whole section on Ouija board themed stuff that includes a Ouija rubber spatula, floor mat, kitchen towel or beer opener. They have a 20% off one item coupon online. They sell slutty costumes, couple's costumes, TV show products, weed-related costumes as well as more PG costumes.

Party City is a store from another time and I don't think its long for this earth. They have a lot…read moreof structural issues and they are declaring some kind of bankruptcy soon I believe. It's almost a shame that that's the case because I've been to party city about 4 times and it's usually surprisingly useful. Can you get all the same stuff from amazon possibly for cheaper? Eh probably, but the convenience of brick and mortar is same day and finding things you never knew you needed. Having been here once recently for props for a photo shoot for my baby daughter i learned that I actually really like the black and gold decorations for new years which I have never had in my life. In addition apparently any kid that goes to party city gets one free balloon. That's a classy establishment. I'll probably continue to buy my useless party junk on amazon for the most part but all in all, shockingly good store despite what you would somewhat expect.

Horrible customer service by an employee on my visit 10/3/2002 at the Party City in New Hartford,…read moreNY. Nick, I was told was the supervisor and he was so RUDE. It was 15 minutes before closing, Nick along with 3 other employees were standing around chatting while one employee was cashing out a customer, who had a ton of items. After the store closed and we still had not moved in line, myself, the couple in front of me and the woman behind me were getting frustrated, I asked Nick if he could open another register and he snapped at me and said "I'm working on it so just wait". After a few more minutes an employee finally opened another register. As I left the store, Nick opened the locked door and as I walked out he slammed the doors shut almost before I got out. My daughter was in the car right outside the door and she was shocked at what he had done. This employee should not be a supervisor! Good luck Party City!

We use him for our PopWarner events and school events. He is excellent to work with! Goes out of…read morehis way to make sure everything is perfect!! Would highly recommend this company!!

From the owner: Mark's Parties and Events is the best party rental service in the area. We offer everything you…read moreneed for your event including tents, tables, chairs, inflatable houses, popcorn machines, and dunk tanks. Call today and let us make your next event a special one.

amazing i get all my costumes here it's all good the…read morecostumer service is amazing and the people are all nice

At party city we will do every thing to make yoyr party exra awfule- we will be late- be rude -…read moresince im the manager - we can watch you on camera and kick you out for walking the store without buying anything