I enjoyed a wonderful experience working directly with Nelson. He was able to facilitate the…read moreremodeling of master baths and full kitchens from soup to nuts in 16 of my Worcester rental properties. We were able to employ high end fixtures, cabinetry and appliances at very competitive pricing. The CS, cleanliness on the job sites and quality of the finish work was exceptional. We are currently negotiating an agreement to execute similar projects for my remaining RE portfolio. Thanks, Nelson, for your unparalleled commitment to excellence!

Sad to have to agree with all thes negative bad reviews. I wish I had checked before going there…read more Spent an hour with Becky,on a Thursday, she promised us a quote by Monday. Monday afternoon, nothing; emailed her; "almost done, should have tomorrow". It's now Thursday afternoon a week later and nothing!! Honestly?? Well we've gone elsewhere, obviously, and advise you do too!

Please please don't let these people do work for you they have no clue what they are doing cutting…read morecorners is all they know and get mad when you tell them this is unacceptable I have contacted a lawyer and the attorney general I would give minus stars if I could have I had to stop them from doing anymore damage to my home I've had 5 different contractors come and look at this mess and every one of them told me to contact the attorney general and a lawyer which I have done not to mention all the dust in my home all the way up to the second floor because the plastic kept falling down the worst contractors ever I have called and left messages for days to come and get their tools their trash and their scratch and dent cabinets and they just refuse to I guess too much shame in their face!

absolute worst customer service I've ever had to deal with. called to have our sink reinstalled…read moreafter it fell off of the granite because they never installed the mounting bolts. asked them numerous times if we needed a plumber and they told us again numerous times that we did not due to them not needing to remove any of the plumbing going to said sink. tech came out removed the sink along with all of the plumbing that they said they did not need to. called the same day to get an answer about the situation and the lady that answered named Tori yelled At me and hung up on me. the following day I called again because they never called me back. I spoke to both of the owners and got the same rude disrespectful and unprofessional answer from them. I was also told that the tech was not supposed to touch the plumbing because he is not a licensed plumber nor do they have anyone with a plumbing license. keep in mind we paid them upfront for the repair on the sink which they also installed off center casusing none of the existing plumbing to line up what so ever and even if it did line back up the tech lost O rings and gaskets needed to even try to put back together. After all of this I got no where and was told not to call back. I would avoid doing any business with them unless you just want then to take your money and run.

I am sitting here in my absolutely beautiful kitchen that was finished 12 months ago. I love it…read moreeven more today if that is even possible. From the design, workmanship and staff, I could not ask for anything better. The attention to detail was outstanding. Do not hesitate to consider KItchen Associates for your remodel.

We started a large new kitchen with KA about a month ago. Their showroom is really large so lots of…read moreideas. Overall it has been a very positive experience. It is finished except for countertops going in tomorrow. We kept the same lay out for the most part but added some space for bigger cabinets on one wall. The installer was wonderful - professional, organized and always cleaned up each day. There were a few small errors like the microwave a few inches lower than before and needed to move up... but they were quickly fixed at no charge to me. We didn't realize that we would need to hire and pay for a separate plumber & electrician and wished we had used their electrician. The one we found last minute didn't know how to read the plans so now fixing some oddly place outlets...KA kept me informed every step of the way and answered all my questions as it went along. All their people we had in here ( five or six) were super polite and helpful. Highly recommend !

Impressive. When…read moreyou decide to do serious renovations to your home it can be intimidating. Who do you trust and will they do a good job are just some of the concerns that haunt you as go through the process of finding the contractor that suits you. We visited several showrooms for kitchen and bath renovations. What impressed us about SRB is that they have a structured process or in other words a step by step process to determine what you want, what it will take to accomplish that and what you are willing to spend. We decided to redo both our bathrooms with the intent of selling our home in a couple of years so we wanted high end renovations to add significant value to our house. It was expensive but for us it was worth it. They do very high quality work and you get your moneys worth. Good people.

From the owner: We are a kitchen and bath showroom. We specialize in remodeling or new construction. We sell…read morecabinetry and associated materials. We also can GC your whole project.

Eli designed and built a custom vanity for the kids' bathroom, mated it with a gorgeous granite top…read moreand backsplash, and a new sink. It could not have been any more perfect. Truly impressed with the quality of his design and construction, the respect he had for our home, and the price was quite reasonable. Absolutely perfect! I'll be happy to use Innovative Kitchen and Bath again, and refer them to all my friends and family and everyone on my town Facebook page.

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

We had just finished a kitchen remodel in January 2019 (replaced all the cabinets, countertops, and…read morelights), but the floorman we'd contracted with had left us high and dry. We had subfloor and while we could have installed the new laminate floor we had, we'd have done a horrible job at it. Lou Gagne was highly recommended to us by a local business, many of whose employees had used his services. We gave him a call that evening. He came out to see us a couple days later and we discussed what had to be done. Install the laminate floor throughout the kitchen, dining room, and attached hallway, install baseboard everywhere but the kitchen, and install threshold where required. He said it would take two days and gave us a reasonable price. OK, so that's the background. Here's what we got. We got a perfectly installed floor, perfectly installed baseboard, someone who really enjoys his work (he sings to his boom box while on the job!), and he fixed some things that a previous contractor hadn't done right because it bugged him and only took a few minutes. The join between the living and dining rooms is perfect. My wife and I did the living room, and not particularly well. He matched the grout lines in the laminate perfectly. In the kitchen he got the laminate floor so close to the cabinets it looks like the floor goes under the cabinets. His idea of using gray grout was perfect as it matches the grout lines in the floor. These walls in our house are not square, but you'd never know it when you look at the baseboard corners. It didn't matter whether it was an inside or outside corner, in close quarters or not, Lou did it perfectly. He also screwed our subfloor down as it wasn't correctly nailed into the joists during construction in 1986. Can you say "squeak"? Not anymore! Lou also gave us some ideas of how we're going to do the backsplash in our kitchen and behind the stove, which we're going to take him up on as soon as possible. My wife and I trust Lou completely. When he says he can do something, he can really do it. Fair price, great work, and it really gives us pride of ownership in our home again. And at some point, we're going to find a figurine that represents what he can do and how well he does it, even if we need to design it ourselves.

We hired Handy Lou to do a total gut and remodel of our 1940's Cape Cod style kitchen and couldn't…read morehave been happier! He was very accessible, always in contact with us and quick to respond whether we reached out by phone, text, email, etc. His rate was more than fair, and totally transparent for all costs that would be involved. He really helped us plan and basically hand hold and walk us through the entire process from conceptualizing our options, where to buy materials, even color and design recommendations. He gave us an aggressive time window for job completion which was important to us with the Holidays looming; and he nailed it - finishing with time to spare. The work was absolutely meticulous, and the attention to details and small nuances make such a huge difference! He even went around to touch up and improve other details around the area not in the scope of the job; just because he thought it would improve the aesthetic and he takes so much pride in his work. This guy is a real artisan - not a laborer. He genuinely enjoys crafting beautiful work and it shows. Our kitchen came out mint - better than we even expected! In all honesty, he was so good at what he does we would be willing to pay MORE to have him work on our stuff than other contractors. I can't imagine using anyone else going forward. 5 star quality all around.