Very difficult situation on bath remodel. Project on bath was started after 5 weeks with…read moresupposedly all items at hand. DKB requested payment for delivery of items. Believed request and paid final payment. Some were still on a broken down truck in Pittsburg. Since they were standard Delta shower shelving I was able to easily locate on line. Finally DKB produced shelving. Then the shower door was improperly installed. Installer was extremely unhappy to return. Was insulting and rude. Could not be bothered to adjust hinges, put on sweep and gasket. Door so tight handle came loose. Gave up on DKB and had issues corrected by local company. DKB Show room is old and outdated. It may be that Show rooms are old fashion and no longer viable. Best to buy on line and assure product delivered. DKB was recommended by Construction company but should have read reviews. This may have been a good company historically but this industry has changed dramatically and DKB has not.

I enjoyed a wonderful experience working directly with Nelson. He was able to facilitate the…read moreremodeling of master baths and full kitchens from soup to nuts in 16 of my Worcester rental properties. We were able to employ high end fixtures, cabinetry and appliances at very competitive pricing. The CS, cleanliness on the job sites and quality of the finish work was exceptional. We are currently negotiating an agreement to execute similar projects for my remaining RE portfolio. Thanks, Nelson, for your unparalleled commitment to excellence!

Please please don't let these people do work for you they have no clue what they are doing cutting…read morecorners is all they know and get mad when you tell them this is unacceptable I have contacted a lawyer and the attorney general I would give minus stars if I could have I had to stop them from doing anymore damage to my home I've had 5 different contractors come and look at this mess and every one of them told me to contact the attorney general and a lawyer which I have done not to mention all the dust in my home all the way up to the second floor because the plastic kept falling down the worst contractors ever I have called and left messages for days to come and get their tools their trash and their scratch and dent cabinets and they just refuse to I guess too much shame in their face!

We had them out to template a new house job - 4 rooms with granite (kitchen, bar area, 2…read morebathrooms). They only cut TWO pieces correctly out of 8+ pieces! PLUS they broken our master bathroom countertop. What was the point of coming out to measure everything if you didn't cut them correctly? Thankfully, there was an unused slab of our kitchen granite that we used to replace that screw up. Our main bathroom top was a remnant and there was none left so we had to choose a new piece that we didn't like as much. And our master bath has a seam that was fixed but still doesn't look right. We complained about the job and while they had given us a multiple job discount to begin with, they only took an additional $100 off the cost for all the inconvenience and delays. Thanks for nothing.

I am sitting here in my absolutely beautiful kitchen that was finished 12 months ago. I love it…read moreeven more today if that is even possible. From the design, workmanship and staff, I could not ask for anything better. The attention to detail was outstanding. Do not hesitate to consider KItchen Associates for your remodel.

Once we decided to add to our home rather than move, we also figured we'd knock out some walls and…read moreredo our outdated kitchen. The contractor suggested Kitchen Associates (KA), which was perhaps the best vendor on our list. The Sterling location isn't very close, but the service, personnel, and goods more than compensated for the extra miles we had to drive to get there. This two-floor establishment has sample kitchens set up with every type of cabinetry, hardware, counter covering, pantry, and hardware imaginable, so you could picture what your own space could possibly look like. We brought in pictures of our then-kitchen and asked for suggestions on how to modify it. Jay, the owner, took our paperwork and rough measurements, and in 30 minutes came up with a beautiful plan that would accommodate everything we wanted...at no charge. We chose the cabinets and layout, and were then directed to a granite place where we chose the slabs. Prices for the cabinets and installation, etc., were very reasonable, and the installer was fabulous, clean, and quick. The result is a great new kitchen with a large pantry closet and a center island. Edit: We also purchased our bathroom cabinet/sink from KA, and they put in a rush to have it manufactured and delivered (took about 2 weeks from the time we ordered) when I told them that our builder was anxious to finish. The original vendor for bathroom stuff screwed up and never ordered the cabinet (the salesperson I had spoken to also had an attitude). KA came through. Five stars for excellent customer service and product.

Impressive. When…read moreyou decide to do serious renovations to your home it can be intimidating. Who do you trust and will they do a good job are just some of the concerns that haunt you as go through the process of finding the contractor that suits you. We visited several showrooms for kitchen and bath renovations. What impressed us about SRB is that they have a structured process or in other words a step by step process to determine what you want, what it will take to accomplish that and what you are willing to spend. We decided to redo both our bathrooms with the intent of selling our home in a couple of years so we wanted high end renovations to add significant value to our house. It was expensive but for us it was worth it. They do very high quality work and you get your moneys worth. Good people.

From the owner: We are a kitchen and bath showroom. We specialize in remodeling or new construction. We sell…read morecabinetry and associated materials. We also can GC your whole project.

Eli designed and built a custom vanity for the kids' bathroom, mated it with a gorgeous granite top…read moreand backsplash, and a new sink. It could not have been any more perfect. Truly impressed with the quality of his design and construction, the respect he had for our home, and the price was quite reasonable. Absolutely perfect! I'll be happy to use Innovative Kitchen and Bath again, and refer them to all my friends and family and everyone on my town Facebook page.

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

They should put a sign up that says we don't hire blacks at least so we not to waste our timeread more

From the owner: Thinking about home improvement? Get it at Builders Surplus for less! Whether you're building a new…read morehome, updating a kitchen, or replacing an old floor, do it yourself and save. At Builders Surplus, you'll find awesome savings on first quality products: kitchen and bath, interior and exterior doors, decorative mouldings, and so much more. Max T. Value plus our friendly and knowledgeable staff are here to help you with your remodeling plans, so skip the big box stores, and visit your nearby Builders Surplus in Rhode Island, Connecticut and Massachusetts.

We hired Handy Lou to do a total gut and remodel of our 1940's Cape Cod style kitchen and couldn't…read morehave been happier! He was very accessible, always in contact with us and quick to respond whether we reached out by phone, text, email, etc. His rate was more than fair, and totally transparent for all costs that would be involved. He really helped us plan and basically hand hold and walk us through the entire process from conceptualizing our options, where to buy materials, even color and design recommendations. He gave us an aggressive time window for job completion which was important to us with the Holidays looming; and he nailed it - finishing with time to spare. The work was absolutely meticulous, and the attention to details and small nuances make such a huge difference! He even went around to touch up and improve other details around the area not in the scope of the job; just because he thought it would improve the aesthetic and he takes so much pride in his work. This guy is a real artisan - not a laborer. He genuinely enjoys crafting beautiful work and it shows. Our kitchen came out mint - better than we even expected! In all honesty, he was so good at what he does we would be willing to pay MORE to have him work on our stuff than other contractors. I can't imagine using anyone else going forward. 5 star quality all around.

We had just finished a kitchen remodel in January 2019 (replaced all the cabinets, countertops, and…read morelights), but the floorman we'd contracted with had left us high and dry. We had subfloor and while we could have installed the new laminate floor we had, we'd have done a horrible job at it. Lou Gagne was highly recommended to us by a local business, many of whose employees had used his services. We gave him a call that evening. He came out to see us a couple days later and we discussed what had to be done. Install the laminate floor throughout the kitchen, dining room, and attached hallway, install baseboard everywhere but the kitchen, and install threshold where required. He said it would take two days and gave us a reasonable price. OK, so that's the background. Here's what we got. We got a perfectly installed floor, perfectly installed baseboard, someone who really enjoys his work (he sings to his boom box while on the job!), and he fixed some things that a previous contractor hadn't done right because it bugged him and only took a few minutes. The join between the living and dining rooms is perfect. My wife and I did the living room, and not particularly well. He matched the grout lines in the laminate perfectly. In the kitchen he got the laminate floor so close to the cabinets it looks like the floor goes under the cabinets. His idea of using gray grout was perfect as it matches the grout lines in the floor. These walls in our house are not square, but you'd never know it when you look at the baseboard corners. It didn't matter whether it was an inside or outside corner, in close quarters or not, Lou did it perfectly. He also screwed our subfloor down as it wasn't correctly nailed into the joists during construction in 1986. Can you say "squeak"? Not anymore! Lou also gave us some ideas of how we're going to do the backsplash in our kitchen and behind the stove, which we're going to take him up on as soon as possible. My wife and I trust Lou completely. When he says he can do something, he can really do it. Fair price, great work, and it really gives us pride of ownership in our home again. And at some point, we're going to find a figurine that represents what he can do and how well he does it, even if we need to design it ourselves.