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    Taylor Flooring

    4.9 (7 reviews)
    Open 10:00 am - 4:00 pm

    Services - Taylor Flooring

    Carpet binding

    Carpet installation

    Carpet removal

    Carpet repair

    Carpet restoration

    Taylor Flooring Photos

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    Smart Carpet And Flooring

    Smart Carpet And Flooring

    (109 reviews)

    I had carpet installed about 12 years ago and recently needed it replaced. The new carpet itself is…read morewhat I wanted and the installation quality seems solid, that's the only reason I'm giving three stars instead of one. Unfortunately, the installer left my home in a shocking state. I was in a meeting when they finished, so I only gave a quick glance and thought everything looked fine. Later, when I inspected more closely, I was stunned by the mess left behind. It was unacceptable and very disappointing to have to clean up after a professional installation. Great carpet and decent workmanship, but the lack of respect for my home and cleanup was incredibly frustrating.

    We had carpet replaced and vinyl plank flooring put in a few years ago. I'm only writing this…read morereview now because every time I walk on my carpet or see the gaps in the floor I'm reminded of what a terrible job installers did. I hate leaving bad reviews, and always give companies a chance to rectify. First of all, my house is old, so the upstairs had leveling under the old carpet. The installers , who spoke zero English by the way, threw out the leveling planks and now I have holes in my floor under the new carpet. Every time I walk up there I step into a ditch. We had the rep come out to see but nothing was ever done about it. About a year or two after, we decided quite stupidly, to use them again for the vinyl floor. They did an ok job in most of the rooms except when you look at the edges by the walls. Huge gaps that don't butt up to the walls so my floors move and space out. Plus it looks sloppy. The trim they put around corners of wall doesn't stay nailed in, so everyday I have to push them back in. The other issue we had after installation was ink coming off the vinyl. It looked like dirt all over our feet and no matter how much I washed or scrubbed the floors it wouldn't stop. The company sent a woman to test the floors. We had a new puppy at the time who had a little accident. I sprayed a paper towel with the puppy urine cleaner and proceeded to wipe up the small piddle. Well wouldn't you know, the woman who was there to take a sample of the floor lied in her report and said we didn't clean up the urine with nothing but a dry paper towel! Now I'm a total clean freak and would NEVER leave dog urine on my floors! So this lie voided anything being done to rectify the situation. Thankfully, with no help from them, the ink seemed to stop coming up off the floor after a few more washes. However, the floors constantly show streaks and footprints no matter how much you wash them, especially after using their recommended floor cleaner. It leaves a yucky film. Now I'm looking at selling my house. I can't sell it with holes in the upstairs floor under the carpet. I'll have to get new carpet put in and spend more money. Oh, and the 6k carpet I bought is so cheap and is fraying all on the stairs. Mind you 6 k to carpet 3 small bedrooms, a 3 foot by 3 foot hallway and one flight of stairs. Another 6 k to do my downstairs in vinyl plank. My house is only 1200 square feet . I also recently needed a vinyl plank replaced in my kitchen due to a chip from dropping a pot. They charged me for an entire box of flooring and ended up replacing a quarter of my kitchen floor. All for one plank. Then they did it wrong and left a gap in between planks, and had to come back to fix it. That took an additional few weeks, I'll never use them again.

    Avalon Flooring - A beautiful, unique look like no other surface, marble is an incredible material that has been widely used in construction fo...

    Avalon Flooring

    (25 reviews)

    I have NEVER written a bad review (had to give a star)...keep that in mind. Told the sales rep the…read moremeasurements of our shower. She figured out square footage. Took her time working the calculator....all very professional. Picked up the order and my husband installed the tile. Looks great but he couldn't figure out how we could be left with 7 full boxes and nearly an 8th full. Had to lug the boxes back down the srairs of our newly raised house. We've been through enough so needless to say when I was faced with a 20% restocking fee for their miscalculations (an in stock item) I was and am still beyond angry. We paid almost 80.00 to return an item they will resell for regular price. My question is: was the sales rep inept at math or is this a way a scam to make extra money for the company? The return rep said we normally don't take measurements....I'm sorry....I'm trustworthy..Oh right and after waiting nearly a month (yes we were told a week) an item was missing and if I hadn't collected my thoughts I would've walked out with a store credit on my acct. The return rep said oh yes I see you have a store credit....I only told her a half dozen times I will never be back. That would've been an additional 17.46 for them. Never again....we've been through enough. I am happy to say that I was contacted by a store manager who rectified the problem. Thank you for restoring my faith in your business.

    We worked with Diane to renovate our bathroom into a unique space that blended with the coastal…read morefeel of our home. We renovated our bathroom to be fully handicapped accessible from top to bottom which included picking out the best non slip floor! Diane was knowledgeable, kind and patient with me.

    Taylor Flooring - carpeting - Updated May 2026

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