We have a private sewer line in our condo complex and I asked Granite State to review the plan and…read moredetermine if we should be doing anything proactively. They reviewed the plan and concluded nothing should be done at the present time so no need to spend any money, very refreshing. We did hire them to run a camera down a small section of the line where we had a depression forming in the road. The crew was there when promised, ran the camera down from both ends of the suspected section and determined there was no collapse, peace of mind for a few hundred dollars. We will definitely be calling Granite State should future problems arise with our sewer lines.

Shawn was very nice and professional. Came quickly when called and let us know they were coming…read morewith a picture as well. Great job, worth the price!

A business that doesn't care for long term relations or customers. They jack up the pricing and…read moreoffer discount to bring it to market rate which is the same thing. I happend to pay a invoice in good faith after two months as I overlooked my past due payment reminders only to find out later of the exorbitant charge. They charge 50% extra for late payment without informing. Not once did they inform me that the penalty is 50% even though I have been a customer over 8 years and had a few delayed payment in the past which didnt get esclated and was settled without any issue.

I have been using them for years and found them to very professional…read more Today I had backup toilet and called a plumber that said I needed a septic company because the blockage was outside the house. I called Ratta and explained my problem and they said they could be here in an hour. And guess what they were. Had to did a couple of holes and found the problem. Grandkids and toilet paper. The cleaned up and gave a very fair price. thanks Ratta

I couldn't have gotten more professional service. Scott and his crew responded quickly to my…read moreinterest in relining my sewer line in a Boston South End property. They used very sophisticated technology to assess the line, identify potential issues, and execute the relining in a two day period. The process had its complexities but Scott and his team had the experience to deal with the issues. They also kept me well informed throughout the process. It was a great experience, I learned a lot and I would certainly recommend NE Pipe Restoration to anyone concerned with their plumbing lines. They are the best!

Time will tell if the fix holds on our 1932 sewer pipe in a commercial building, but I am still…read more100% positive the 5 stars are justified. Communication was stellar. Every single member of the team was a superstar. When the town revved up the need for additional paperwork, permits, verification, confirmation, etc., etc. beyond what anyone could have expected, NE Pipe stepped up, handled it all, and did not pass on the upcharge. Our repair came in under estimate.

Bobby was super responsive and did a stellar job! Would definitely reach out to Bobby again for…read morefuture projects - highly recommend!

Bobby provides timely and quality service. He listened to my concerns and made recommendations…read morebased on addressing them without adding unnecessary overhead. He was always prompt in his responses, showed up when he said he would and resolved my needs. Highly recommended!

We recently moved into our first home and didn't have the name of a plumber. We have friendly…read moreneighbors who came over and asked if we needed anything and we mentioned that we were looking to have a plumber take a look at our 2 toilets and disconnect an old dishwasher and gas range, and then reinstall new ones. They recommended Vasiles as they had gut renovated their home in the last 10 years and used Vasiles for a lot of the work. We called Vasiles the week before Thanksgiving and they book out about 1-2 weeks, so we had to schedule everything strategically. Kyle was the one that helped us and he was incredibly knowledgable, patient, and communicative. He reseated our toilet that was leaking into the basement and then fixed the upstairs toilet which was wobbling/unsteady. He disconnected the dishwasher and informed us it was hardwired which meant we needed an electrician to put in an outlet prior to hooking up the new dishwasher which had a plug and was not hardwired (this is typical in older models, ours was ~30 years old). Luckily (kind of...) our appliances got delayed one week due to weather and issues with Home Depot beyond our control, giving us enough time to hire an electrician and have the outlet installed. Kyle came back (which was a great customer experience for us to have the same person familiar with the layout of the house coming back) and installed the dishwasher with no problem. Our new gas range has the gas line connector at the bottom of the appliances whereas the old one had it at the top, so he had to cut and re-route the pipe so it would connect in the right place. However when we went to plug in the gas range, the outlet was not working. We realized that when the hardwiring of the dishwasher was disconnected, so was the outlet that we use to plug in the gas range (this was unexpected, rarely are kitchens set up this way, this is an OLD home). We called the electrician urgently and he came right over and the plumber and electrician problem solved together to run a new electrical wire for the outlet to the gas range. I was incredibly impressed that Kyle stayed to help versus coming back and scheduling another day. He ensured we had functioning appliances by the time he left and went above and beyond what I consider typical service. We will definitely use Vasiles again and highly recommend to anyone.

They are the best. They care about their customers always able to help. Whenever I've called the…read moreoffice they're always pleasant and more than willing to help to get Bill to the house to do what needs to be done. I highly recommend this company.

Replacing a septic system is a "big dig" job, that was made easier by Ernie and his crew. We are…read moreare very pleased with the outcome!

Ernie's Excavating Inc Installed my title 5 septic system in…read moreStow and did a fantastic job. He and his crew are one of the best professional crews I have ever witnessed. Without a doubt I would recommend him for any job. On time , on budget and 100% working as advertised. You wont go wrong hiring Ernie. Andy

John at Pro Restoration really helped us out when our basement flooded…read more He came out on short notice during a heavy rain storm. He got our sump pump working again. The next day he came out and put down fans and an industrial de-humidifier to dry out the space properly. We later hired him to replace the sump pump and fix the space that the sump pump was in so that it wouldn't happen again! He cleaned out all of the moldy insulation out of the area, sprayed everything down with an anti-microbial solution, made the well deeper/bigger so that the sump pump wouldn't get stuck again, and replaced the sump pump. He is knowledgeable, friendly, professional, and trustworthy. The kind of person you want in a house emergency situation.

John provides amazing customer service - he is clearly very passionate about his work and he is…read moreincredibly patient. He spent a good amount of time talking to us about mold and about the options we had. He also came back one year later to examine what we thought was another issue. He exudes honesty when most contractors we work with just want money. I can't recommend him enough if you have mold issues.

Wayne from DrainMasters II returned my late night emergency call promptly, and was onsite the next…read moremorning with a clear plan to unclog the pipes and informed me of my charges in advance. Quick, courteous and professional. I highly recommend his company.

I was in a bind...The guys were prompt, courteous and did a great job. Took them maybe 45 minutes…read morefor the 2 drains. No complaints there. Then I saw the bill, holy s***.... $450. $200 would have been not cheap but reasonable. Imagine $500 to clean 2 drains. Do yourself a favor, get a quote first!