Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

I highly recommend this company and this location specifically. I have a Dyson vacuum which I have…read moreused at least once a week for 12 years. I have used it for a variety of things which included cleaning up after each day of remodeling ( I know, I cringe a little when I think about that too). I have never cleaned it or tuned it up beyond cutting hair off the roller head, emptying the collection bin, and cleaning the two filters bi-annually. It had a puncture in a base hose which needed to be replaced and luckily they had the part in house. I was able to drop it off the same day that I called to make an appointment, which was not necessary. The gentleman that answered was very friendly and professional. When I dropped it off, I got an estimate of approximately 5 to 7 days before I could pick it up. But they called in less than 24 hours saying that the job was done. It looks like a brand new vacuum! Every gasket has been wiped, damaged hose replaced, even the cord was wiped down. Which to be honest I didn't even know it was dirty to begin with.

Brought my vacuum to this place to be cleaned out. They did an extraordinary job and for reasonable…read moreprice. Nice staff and shop. Will return, and already referred to friends. Great place

Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

Affordable and honest. Always reaching out to Larry with any concerns or purchases in the future.read more

Once again, Jesus at JAS Appliance Repair provided extraordinary service to our home needs. In…read moreorder to facilitate new flooring construction, JAS moved 6 major appliances out of the kitchen and laundry room. He then moved them back quickly under an unexpected construction schedule shift. Jesus is always professional, courteous, prompt, and very kind. JAS is always very affordable, as well. Our only regret is that we can't rate JAS Appliance and Repair with 10 stars.

Excellent communication, fix our ice machine in a very timely manner. Was thought, efficient and…read morekind.

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

Gary is a honest hard working person . I will use him for future jobs. He is great with…read morerefrigerator s.

Gerry did a very thorough inspection of our non working dryer and determined that the motherboard…read morewas dead. He was clear and showed me whet the problem looked like. I will call his company again when needed.

On the recommendation of our contractor, we contacted Master Appliance to look at our 6 year-old GE…read morewasher. Scott came out to look at it and told us it was at the end of its life cycle. If he did try to repair it, he would have to take it back to their shop and the labor/materials would be more than half the cost of a new unit. Master Appliance sells Speed Queens and the cost for the washer/installation/delivery/haulaway was much cheaper than Lowe's or Home Depot to replace our current GE model. Plus, they delivered and installed it the next day. Family owned and local. Will not hesitate to recommend and refer.

Our microwave stopped working and we reached out to Master Appliance for a service call. Marco came…read morethe very next day, was cheerful, friendly, and very knowledgeable. We were told that he would arrive between 2 and 4 pm and at 1:55 pm we got a call that he was on his way. The professionalism and respect for our time is SO appreciated. Unfortunately, he suggested that we replace the microwave (not surprising since it was pretty old) but he called the store and had a recommendation on a replacement, quoted a price and even scheduled the install. Great service. Thank you, Marco!