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Taxi Coop

1.6 (33 reviews)
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2 years ago

Mostrly on time. But sometimes you need to call twice and this can be annoying. Good quality car. Call directly do not use their app.

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3 years ago

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4 years ago

App doesn't work most of the time. Had to call 3 times to get a taxi. Drivers beg for cash payment.

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7 years ago

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4 years ago

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5 years ago

La voiture était propre, le chauffeur était polit et gentil. La course a été rapide et directe. Merci.

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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11 years ago

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7 years ago

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9 years ago

Ridiculous. I will never again use these guys. If there was a way to put a star rating I would.

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6 years ago

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10 years ago

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10 years ago

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6 years ago

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8 years ago

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14 years ago

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7 years ago

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7 years ago

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11 years ago

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8 years ago

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8 years ago

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9 years ago

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11 years ago

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Taxi Coop Reviews in Other Languages

Greyhound Bus Lines

Greyhound Bus Lines

2.1(29 reviews)
4.5 km•Ville-Marie

Booked a last minute roundtrip MTL-NYC ticket about an hour before finding out extreme weather…read moreconditions in NYC had cancelled my reason for going. I called customer service immediately and after speaking to a customer service agent for over a half hour, was told that the only refund I could be offered on my $200+ ticket was $34.50. A 15% refund on a ticket cancelled during extreme weather conditions isn't customer service; it's excessively punitive and unreasonable. I felt completely stonewalled by the supervisor to whom I spoke. Extremely unsatisfactory.

I am writing this review to share a very troubling experience I had while traveling with Greyhound…read more My mother and I traveled from New York to Montreal on a night bus scheduled to depart at midnight on Tuesday, January 13, 2026. We arrived slightly late at 12:03 a.m., but the bus had not yet departed. Our tickets were quickly checked by an agent, and we were allowed to board the bus without any issue. The driver appeared to be busy dealing with a technical problem and did not pay much attention to passengers boarding. The trip started normally. About five hours later, when we were close to the U.S.-Canada border, the driver decided to check tickets again. At that point, we realized we had made a genuine mistake: our tickets were for Monday, January 12 instead of Tuesday, January 13. We immediately apologized for the mistake. However, the driver responded very aggressively and repeatedly told us to "get out of the bus," refusing to have any discussion. He stepped outside and waited for us to leave. It took me a moment to realize he was serious. I explained that it was around 5 a.m., we were in the middle of nowhere, I had no Wi-Fi or phone service, and I could not reasonably leave my mother stranded in the cold. This behavior showed a complete lack of basic customer service and empathy. The driver then threatened to call the police if we did not get off the bus. I pointed out that our tickets had already been checked before boarding and that this issue should not have been discovered five hours into the trip. At that point, the driver offered to let us continue the journey if we paid him $40 USD in cash ($20 each). We felt forced to accept, as we had no realistic alternative to get home. The money was taken directly by the driver, not through any official Greyhound process. After paying, we were allowed back onto the bus. Another passenger later told me that he had made the same ticket mistake and had been charged $100 USD in cash by the driver before boarding, which the driver also put directly into his pocket. This experience felt like extortion, not customer service. I do not believe it is acceptable--or legal--for a driver to demand cash payments from passengers in order to continue a trip, especially under threats and in unsafe conditions. I am extremely disappointed and concerned by this experience. I hope Greyhound takes this seriously and addresses this type of behavior, as it reflects very poorly on the company.

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Greyhound Bus Lines
Greyhound Bus Lines
Greyhound Bus Lines

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New England Taxi - Supposed fee from the website, which the driver overcharged us from

New England Taxi

1.8(5 reviews)
127.4 km

This is maybe the worst taxi service I've ever used. The website, first of all, provides completely…read moreincorrect information. I booked a taxi for my friend and I from BTV to Middlebury, which the website says costs a flat fare of $65 for up to 7 passengers. At the time I made my call, no one asked how many passengers were traveling. The driver appears at the airport and appears surprised that there is an additional passenger and is adamant that that's unacceptable, despite the information on the website. He agrees to drop us off only when my friend promises a discretionary cash tip. As we are dropped off, however, the driver tries to extort even more money out of us! I show him the information on the website and he says it's wrong. When I try calling the company to manage our dispute, no one is able to answer the phone. The driver demands $45 per person, and does not relent, becoming quite rude and angry, even going so far as to yelling at us. What it boils down to is this-either the driver was lying and simply a cheat or the website was incorrect in listing a $65 flat fare, and the business owners are incapable of providing current and accurate information about their fee structure to their clients. Either way, I would never travel with this company again, nor could I recommend it to anyone.

Terrible experience... would not use again, nor recommend to anyone. The driver was argumentative…read moreand rude. We couldn't get out of his taxi fast enough... bad service.

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New England Taxi
New England Taxi
New England Taxi

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Taxi Coop - taxis - Updated May 2026

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