I guess I'm going to have to "buck the tide" and post a less than stellar review of the Tax Ninja. I had an appointment with Matt to go over my taxes last week. Actually the first visit is supposed to be a complimentary consultation but I went prepared for him to do my taxes for two reasons:
1. I read so many positive reviews of him on Yelp, and
2. I had everything put together (receipts, excel spreadsheet of all my 2007 expenses, etc.) so why not go for it and get my refund sooner.
First of all, ladies, be forewarned that the Oakland neighborhood where Matt is located is CREEPY. And his "office" is in the corner of a warehouse full of weird machinery, various junk items, etc. Now, this is supposed to be an "artsy" feel, but to me it was just creepy, as was the "decor" in his office, including a variety of beat-up chairs and poster from Burning Man featuring several full-frontal nude (though bodypainted) women.
Matt is a smart guy and I'm sure he knows his stuff. I am not the least bit concerned that my return is accurate. He did it right in front of me, from the paperwork I brought. To his credit, he doesn't engage in "creative" accounting to get you more $, and he DOES include every possible deduction.
When all was input into his software, he printed the IRS and California returns out, stapled them and handed them to me. The top page of each stack (one for CA, one for IRS) had brief instructions for filing (as in, the mailing address for sending them in) and a handwritten note instructing me to tear this page off before mailing the rest. Looked like all was good to go and all I needed was an envelope! HOWEVER.... the first two pages of the California return were missing -- because they were stapled to the Federal return! And BOTH returns had the wrong W-2 copies stapled to them. Also, I asked for direct deposit of the refund, which was done for the Federal return but not done at all for California. Good thing I'm a Virgo and went through everything with a fine-tooth comb first!
In general, Matt's fee was "reasonable" considering I'd moved from one state to another, sold a house, started a new job, etc. and wanted an expert to do my taxes this year. Experts cost money! But $87.50, considering I didn't use his time for a complimentary consult, and how prepared I was (and thus took him less time), the hideous neighborhood/office, and the mistakes, was a little out of line. I won't be using Matt again.
If you want good and cheap, Mat's probably as good as they get -- if you remember you get what you pay for. But if PROFESSIONAL is an element in your criteria, the Tax Ninja will not be for you. read more