Ordered cab for 5:30am pickup to Eugene Airport - 2 stars for showing up on time but then after we…read moreput our bags in the trunk and sat down the driver tells us $155 upfront for a ride that should be $90-$100....negotiated down the price and he never put the meter on but not the way I want to start my day... don't recommend

They do not pick you up from crowded places such as grocery stores, parks etc. and when they do…read moredecide to pick you up they do not park anywhere near visible to the outside seating. Not entirely sure what the point of picking up the phone and saying "i'm sending the next available driver" and then avoiding pickups are when you're trying to maintain a business.

Call me a cab they SUCK the left me at the wound care clinic they left me stranded I had just…read morerecently had surgery on my foot, I had to call a different cab company and they showed up within 10 minutes I definitely would not recommend call me a cab I would call this company the leave me stranded cab company

Call me a cab is a uninsured company in albany 1 the drivers ran a stop sign on kennel rd and I was…read moretraveling on Spicer going west towards albany when the driver ran into me I was driving 55 mph when hit and caused me to roll the dodge Dakota I was in 3 times or so and completely totaled the truck and recently found out they have NO auto insurance coverage And right now stuck with loss of truck about $3,000 and the tow Bill which is now well over $3,000 Plus they had a passenger when he drove into me Neither that driver or passenger was hurt And the owner and the lady that runs it as well as the driver that ran into me will return any phone calls to my insurance. And at time of wreck they give the sheriff a insurance that was canceled in the summer of 2018 the wreck was April 24 th of this year. I highly recommend people pay a little more for different cab company and be safe than to use CALL ME A CAB Which carries no auto insurance on their commercial taxi vehicles And I see them all the time blowing stop lights and signs and drive 90 mph thru town and constantly almost run into people almost daily Horrible taxi company for albany for sure

Always on time and a clean car everytime I've used this service…read more I don't wait long for a ride they show up pretty quickly when I need them and they offer discounts and rewards for repeat customers. Extremely respectful customer service.

I used their service during graduation at UO. I was worried as the reviews were not flattering. I…read morewas pleasantly surprised at the service from my driver and their technology to book a ride

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

Very nice and on time. Great communication and super chill driver. He also was able to give me…read morerecommendations for food in the area which was a great help.

Made a reservation online for these guys to pick us up at Home and take us to Portland airport…read morewhich was 15 minutes away. They never showed up. We waited for a half hour and they never answered our calls. Finally got a text alert saying a car was coming 45 minutes after they were supposed to pick us up. By then, I had put my family in the car and we drove for park and fly. Never got a call apologizing about this or anything of the sort. Do you not use them.

Fantastic service. Honestly, really great, friendly service that you will not be able to duplicate…read morein any other shuttle service. I travel ever week. Literally 250,000 per year. I rely on Jorge (Coco) and Koiyan week-in and week-out for all of my trips to and from the airport. I know that they are going to show-up - or call me with any changes due to traffic or challenges due to scheduling. The courtesy, professionalism and care they put into their work is evidenced in the way that Jorge texts his customers to confirm a pick-up; or in the bottles of water they make available in all of their vans. There seems to be a misguided assumption that "door-to-door" shuttle vans are more expensive than metered cabs. This is truly a misnomer. Sunrise PDX Airport Shuttle is the most economical shuttle service (and one of the very best) around. I trust Jorge and Koiyan week-after-week for pick-ups and drop-offs at all hours of the day and night. They really are the best!

As a Disney adult, when you find another Disney adult in the wild. It's like winning the lottery…read more Cue Curt a driver for Groome, he picked us up at Comfort Suites in Albany. He noticed my Little Mermaid shirt and Disney suitcase and the rest is history. The whole ride to the airport was epic, we talked Disneyland the whole way. We talked movies, rides, food, the whole way. He's awesome and wish he would of picked us up from the Portland airport but it was a no go. Owell, I'll book again just to hope I get Curt again. Stay awesome Curt, and hope to see you soon.

DO NOT DO BUSINESS WITH GROOME TRANSPORTATION!I Please read my review…read more I wrote a review and it got erased. When I made my reservation I told the person what time my flight left from PDX, and I was going to check my bag. This was on Monday before Thanksgiving.I was told the bus was going to go directly from Salem to PDX. She told me I would have plenty of time to catch my flight. I asked her again. I told her again Are you sure I have plenty of time to get to the airport and check my bag. The bus stopped in Woodburn, even though I was told there would be no stops. While on the bus I realized that from the time we left Salem I only had 1 hour and 45 minutes. This was crazy because on non holiday times, they say to get the airport at least 2 hours before your flight. We got stuck in traffic and did not get to the airport until later than expected. The driver told me that Groom Transportation office closes at 10:00 pm. It was 9:50. I was able to get on the next bus at 10:25. If the bus driver had not called the office I would have missed my flight and would be stranded at the airport. The driver was very helpful. I called the supervisor on Monday morning and told her what happened. She said they were told by PDX that an hour and forty five minutes would been plenty of time to catch a flight. I do not believe it for a minute. I said to the supervisor that during Thanksgiving time, it is the most traveled time of the year! How can they tell people they have plenty of time to catch their flight when it was not true. The supervisor did not say she was sorry, nothing! No customer service. In my 1st review I mentioned that I was going to contact the corporate office to share about my experience. Upon returning from my trip (I had to pay for a new plane ticket) my review was erased!!!. DO NOT USE GROOME TRANSPORTATION!! I will be calling the corporate office tomorrow.