I would strongly advise anyone to stay far away from this tax preparer. When I first filed with him, everything seemed fine until my state taxes came up short. I asked him what went wrong, and instead of helping me, he brushed me off and told me to "call the state" zero guidance, zero effort.
The following year, I went with a different tax professional and had a very similar issue. The big difference? My new tax preparer immediately stepped in, explained what likely happened, reached out to the state, and helped me get everything resolved without a problem. That's what real service looks like.
Out of fairness, I reached back out to this man (Tax Ace) to see if he could help me fix the prior year's issues. Instead of showing any willingness to help, he immediately got defensive, insisted he did nothing wrong, and repeatedly blamed me. He said doesn't even keep files in his office, they're at his house, which tells you how unprofessional this operation really is. He made absolutely no effort to support me, which I found incredibly frustrating.
Thankfully, my current tax person cleaned up the mess and didn't even charge me to fix it. That says everything you need to know.
In my opinion, this man is arrogant, dismissive, and acts like a complete narcissist. If you ever have an issue, don't expect him to stand by his work or help you. This is hands down one of the worst tax experiences I've ever had. read more