I love and respect Fran as a medical professional. She's knowledgeable and caring and her staff…read morefollows her lead. I'm very grateful for all the care she and everyone at Bear Pond have provided throughout the years.

I am an adult patient at this practice and I cannot say enough about how great they are. If I've…read moreever needed to be seen urgently, I have never had to wait more than a half day. Fran and her staff have a great demeanor - casual and friendly but also direct and honest. They look at the whole person and promptly get back to me when I have questions. I trust Fran and her growing team and am so happy to have found this practice.

Josephine Diaz PA is a fantastic provider. I left the practice due to an insurance change but…read morereturned even though it was out of network (because it's so hard to find a provider like her). I'm a nurse at an accountable care organization and work with lots of primary care providers in CT and MA. She is truly among the best. Josephine is extremely knowledgeable, thorough, and proactive. She listens to her patients and genuinely seems to care about their well being.

You have to watch yourself and your health problems here…read more Place has outgrown ability to depend on them. If you have a chronic problem they just push you off to specialists who are fully booked. There's no more personal care here and actually seeing a Doctor is a pipe dream. The practice places income over care imo. They have a current lawsuit in place for not treating a patient properly according to Google. This is business only now it seems. Sad ,as before they moved, it was a quaint place for medical care and everyone knew your name.

I've been working with Dr Werner for some time, very very happy with her. She is extremely…read moreprofessional, knowledgeable and very thorough. She has a high level of expertise and has helped me tremendously to manage and/or resolve a number of health issues. She is very easy to talk to about any symptoms, issues, etc and I feel that she really listens, unlike some doctors I've worked with. She values the doctor-patient relationship. I know sometimes it's better to meet in person but I love the telehealth appointments since I have a bit of a drive to get to her office. (I would love it even if I didn't have the drive) I will likely continue via telehealth even when it's no longer a necessity, it's just so much easier.

I had Dr Gioiella many years ago at UCONN in Farmington CT. She was wonderful then as I am sure…read moreshe is even better now. Kind, compassionate, caring listener. She set the mark for other physicians.

I understand some doctors can be arrogant or egotistical but, Dr. Shah has reached this pinnacle…read morewith an extra heavy dose of smugness to boot. He was dismissive, aloof and over the top patronizing. I'm no expert in this field but, I'm having a difficult time believing that after getting my upper arm sliced open on both sides has led me to have carpal tunnel syndrome. He is convinced that my nerve pain, which only started after being brutally injured and spending two weeks in the ICU has nothing to do with the nerve pain I'm experiencing. Dr. Shah was snarky and beyond rude. He literally gave me a pat on the back which felt like an adult patting a child on the head. What an awful experience. If you are someone that enjoys being belittled and probably misdiagnosed, then I highly recommend Dr. Shah!

My husband and I have been patients of Dr Shah for years. We have always had excellent care form…read morehim and his staff, always kind and listens to concerns. I recommend him highly. We have never found him to be rude arrogant or egotistical quite the opposite in fact. If you are looking for a MD we recommend him highly.

I recently had my annual physical, not something I look forward to. Maybe I'll have to re-think…read morethat. Warm welcoming reception area, friendly and efficient receptionist, very short wait, and bang..just about on time. A person came in and did all the preliminaries, data checks, height, weight, BP, etc. Shortly thereafter the Nurse Practitioner arrived. She asked pertinent questions. She must have re-read the paperwork from last year. She was prepared for our encounter. She actually listened to what I said. Amazing! She put me at ease, yet checked off all the blocks involved in the annual "wellness check". She offered some very real suggestions. She did all the required "physical" stuff, and even some extra checks. Super competent. Additionally, she possessed a good technical depth about some of my health concerns. She knew what she was talking about, and gave both sides of a topic. I especially liked the, "if I were advising my own family member" approach. Just a good solid competent straight ahead response to my questions. I can't speak about the Cooley Dickenson network as a whole, but the office of Hampshire Family Physicians in Belchertown sure did a good job with me. Kerry Chenausky was the NP.

After a positive blood test for Lupus, I scheduled an appointment with Dr. Demello, a…read morerheumatologist in his Enfield office. His approach was spectacular--first he listened, then he explained. I do not have Lupus. To be sure, sure, sure, he ordered three more blood tests, and they confirmed no Lupus. I am grateful for his holistic approach to me as a person, and to my condition and symptoms. I was also impressed with his office medical assistant, Tina, who was kind, professional and attentive, on a busy day. You will be in good hands with this rheumatologist, who looks at the big picture, but keeps the patient's own feelings and intuitions as an important component of his diagnosis.

Back room of nurses room is filthy... Light ( Plexi glass ) On Ceiling is has dead bugs . vent…read moreis coated with dust. Carpet is filthy etc!! I was shocked!!

my review is of Dr schweitzer (in this office) my only…read morecomplaint is that she is only there wednesday and friday! she is very smart, caring, and compassionate. she is a great listener, when i talk i feel like she is listening 100% and she never dismisses my questions or ideas. she will send you to a specialist when needed instead of playing guessing games like MANY other doctors i have seen. (example, i came in and said "i read about this diagnosis, and i thought maybe this was connected to these symptoms" even though it is rare and usually affects people twice my age she sent me to the right specialist, i didnt even tell the specialist my ideas, i ended up being right and being diagnosed with it. she was the 4rth doctor i had seen across 2 years regarding my issues, and the only one who got it right! )