There is no better person to take care of your health than Kathy Parker. She is by far, the best…read morephysician I have ever had as a primary care. She sold the practice and it is different - but the care from Kathy is second to none. I endorse her 100% I do not know if they are taking new patients at this time - but call and see.

I have been a patient for many years and have had an excellent experience all around. The office is…read morealways available and responsive to my questions. The patient portal is easy to navigate and helpful in helping me keep all of my medical information organized. Kathy is always kind, unbiased, respectful, and clearly has my best interests in mind. She listens to my health concerns and follows up on them appropriately with medical imaging and lab work when needed. I have also recently been seen by Samantha who is equally as wonderful.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

Our visit with Dr. Myatt was very pleasant. She had very good bedside manner. Our visit did not…read morefeel rushed by any means. My only issue with my visit was with the office itself. The schedulers were not friendly, nor accommodating. The nurse had terrible bedside manner just barked orders with not a single smile or friendly approach. This is a peds clinic let me remind you, the nurses and schedulers need a lesson on customer service. Again Dr. Myatt herself was great but watch out for the schedulers and nurses. Tried to make a review for the practice but was unsuccessful.

Nobody, least of all me, likes having a colonoscopy. However, the care at Bayside Endoscopy Center…read moreis exceptional. From the very caring nurses to the warmed johnnies and blankets, everything was very comforting. After age 50, everyone needs to have a screening colonoscopy. So since you have to do it anyway, you may as well have it done by the best. "I don't always have colonoscopies, but when I do, I do it at Bayside Endoscopy Center."

Procedures are done in a nice, clean, relaxed environment. The front desk staff is ok, the…read morenurses are very nice and the doctors are top notch.

I almost don't want to review Dr. Behtash because I don't want competition for appointment slots ;)…read moreBut, I believe that sharing is caring on Yelp -- and Solmaz Behtash is one of the most caring doctors I have ever encountered. Dr. Behtash was recommended to me by my doctor at Memorial Hospital, Dr. Susanna Magee - who was my doctor for both of my pregnancies. I enjoyed Dr Magee's style, ease of emailing communication, and asked for her to recommend a local provider to be my regular physician. Dr. Behtash runs a micro office, which allows her to spend a ton more time with her patience -- you set up your appointments, and even email her through an app or online. This helps because she is the one who writes back to you - not a nurse! My first visit with her was about an hour. She took the time to truly understand me and my history, and has been incredibly kind at subsequent visits. She is young, knowledgable, warm, and welcoming - and I 100% recommend her to others! My husband just made the switch, and he said the quality of care was unlike anything he had ever experienced. And the best part - barely any waiting for my appointment!

I have been a patient of Dr. Behtash for years. I can't image going to any other PCP health care…read moreprovide. She is running a epractice or electronic practice. Enabling her to reduce costs and spend more time with her patients. Dr. Behtash includes her patients in their care and answers all your questions. She is an extremely dedicated to her patient's needs. I am very lucky to be her patient.

I've been a patient of Dr. Elena Smagina for a few years now and she is great. She spends time…read morewith you and listens. She is very thorough and really wants the best for her patients. When she makes referrals, she also follows up to make sure that you are happy with your experience. The nurse assistant is also wonderful. This is the best doctor I have ever had.

I've been with Dr. Smagina for about 6 or 7 years now, followed her from Franklin to this Medway…read moreoffice. She's the best doctor I've had; she actually listens to my concerns. She never seems rushed and always gives good care. If I need to be seen on short notice, and can't see Dr. Smagina, the nurse practitioner is excellent, she's very warm and knowledgable and is able to help me with whatever I need. The office staff is always friendly and capable. All around a great office, and they also have labs on site, no need to drive to a second location to have blood drawn.

Did not wait to long to be seen by the Dr, she was very helpful and subscribed an antibiotic!…read moreI would recommend this service !

I've been here 4 times, 3 for fillings and they've never gone very well. The first two I felt sick…read moreafter the novocain and the first time I think they gave me way too much because it took so long to wear off. This last time, I had an extern do my fillings which I agreed to, but she got black stuff on my lip to seal the cavity that wasn't coming off and it's been nearly 8 hours and my tongue is still numb. I told her it felt weird when she put the novocain in but she told me that means she put it in the right place. This is my 3rd time getting Novocain in the last 6 months and it's never taken this long to wear off. My only positive experience has been my cleaning. Unfortunately would not recommend because the staff is nice

I love these pediatricians. My children go to Dr. Ware; she is great with kids, always takes the…read moretime to answer my questions and their questions. We have often seen Dr. Smith for sick visits, and he is equally great. They are funny, patient, and knowledgeable. They are also accommodating and patient with the siblings I often have in tow. The nurses who work there are all fantastic too. The office is great in terms of administration, as well. They are prompt about getting us the (seemingly never-ending) paperwork we need for schools, daycares, etc., and they are helpful when insurance issues arise. Finally, I've had occasion to use their emergency line, particularly during my kids' early days with asthma (with which I had no experience). They were always great about calling back (and you get calls back from either Dr. Ware or Dr. Smith), they were calm, and gave really useful advice--I always felt assured about their recommended next steps. I strongly, strongly recommend this office; they are great!

If you are looking for the best pediatric doctors then look no further. Dr. Ware is the so kind and…read moreshe never makes you feel rushed. I feel as though I frequent the office more than most due to the fact that I have 5 children (one with a chronic illness that she was able to pick up on quickly). Whenever I call to make an appointment the staff is always friendly and polite. We also enjoy Dr. Smith, my children think he is a very funny guy. He is also very attentive and never makes you feel rushed. What more can I say, outstanding doctors, great nurses, and friendly staff I wouldn't dream of trusting my babies to anyone else.