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West Hills, CA

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Target

3.1 (217 reviews)
Closed • 8:00 am - 10:00 pm

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Reviews With Photos

Baby/toddler area
Peter X.

I stopped by this Target to look for toddler gloves since I was in the area. I never been to this Target so I had to use the mobile app to know where things were. This store is pretty nice and a decent size. The baby or toddler area was easy to find but I didn't find any gloves here. I asked around the store and ended up in the outdoor area so I purchased some mosquito spray. I wanted to check out their car detailing supplies but couldn't find it so I had to ask a worker. He told me the aisle it was in which was D31 and they don't have much car detailing items here. The produce is toward the back of the store. I used the self checkout to pay for my item, the self checkout only has 4 machines.

Halloween skeleton
Chloe C.

I've been coming to this target for like ever. I've never had any problems here. I always come in for one thing but end up leaving with my bank account broken. I appreciate the amount of employees that are there because they are always super helpful when I need something unlocked. They have tons of stuff to look at and I appreciate their holiday sections.

Brianna B.

I went to target on April 18th, 2025 around 8:45 PM to use a few coupons that I have to buy a couple cans of formula because they expire today. On the coupon, it states that you can use one coupon per purchase. If your coupon says "one per purchase," it means you can use one of those specific coupons for each individual item you are buying. You are not limited to using only one coupon total for your entire shopping trip, but rather one coupon for each item you wish to purchase. So I decided to grab two containers and buy a couple of other things. I also grabbed two Christmas books in the clearance section near electronics (This was my first mistake!). I go up to self checkout and as I'm almost finished checking out, I realize that one of the books doesn't ring up correctly on clearance for $3 like the other one did. It rang up $7.99 like they normally are. I asked the lady to please price match these items because they are the same book just with a different customized name (it's a Christmas book for kids). The lady says she's not going to because it's marked as a "repackage". Girl....it's April and I'm buying a Christmas book...of course it's on sale just like the identical book that is on sale LOL. So I say whatever because it's a book and I am not going to get that upset over a book. (See photo attached of the book...not really going to make a fuss, was not worth my time in that moment). The next issue is the girl then tells me I have to go back in line through the regular checkout because I am using a coupon for formula. Okay so I listen and so stand in line at the regular checkout once I'm done with my self checkout stuff. There is no line at self checkout but there is a line for the regular checkout. The girl then decided to help her fellow employee check out instead of helping a customer....okay fine it's okay I can't wait a little longer..seriously no big deal. The big deal comes when I go to check out and the really really sweet checkout guy is trying to help me. And I mean it. He was the best part about this interaction. The check isn't scanning so he has to treat it as a coupon but of course since it's $30 he has to get a manager. The manager comes over to tell me that I can only use one and she will only help me with one. She will under no circumstances take the other coupon. Okay...you really can't help me? It's not costing you a penny to be nice. It's late and I just want to go home and take care of my kids. Genuinely did not know people could be so cruel, especially to someone buying formula with COUPONS. So I'm fuming at this point because of all of this. I stop this manager at the door because I am very upset at this point and it's taken me almost an hour to check out. I tell her my story and the reason for me coming on the last day. I have a baby in the NICU and I don't have time to come out. All she does is apologize and tell me to go to another store. Mind you, at this point it's almost 10 PM and no store is open to purchase. Being a manager is having empathy for other people. It's very hard to continue to shop at a store when even the manager doesn't care and now it trickles down to the employees. I really hope she reads this and realizes she was wrong. I ended up contacting target corporate after this encounter and they sided with me. I will be calling to speak to the district manager about this issue to make sure it is brought up so this manager can see that she was clearly in the wrong. Please do better and BE KIND. LISTEN TO YOUR CUSTOMERS.

Drive up
Jordynn B.

They have more stuff than the Northridge locations but drive up was pretty busy! Open spaces but busy day since it's Sunday. Their parking lot is on a slant so a little confusing but it went well overall

used pick up order
Asia-Jae D.

I ordered a mop for pick up and when I got home and opened it up, I found that it was already used! I tried to call just to be sure I can return it and no one has picked up. I'm just hoping resolving this won't be too much a hassle.

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5 years ago

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8 years ago

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12 years ago

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12 years ago

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10 years ago

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9 years ago

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11 years ago

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8 years ago

I was looking for this sale item and the lady who work here help me out to find it when it was hard to find. Like this location!!!

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10 years ago

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15 years ago

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12 years ago

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9 years ago

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6 years ago

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13 years ago

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10 years ago

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20 years ago

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15 years ago

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11 years ago

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11 years ago

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8 years ago

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9 years ago

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8 years ago

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6 years ago

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6 years ago

I love this target. Staff is very friendly shelves are neat and clean nothing not to love

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14 years ago

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13 years ago

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11 years ago

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10 years ago

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9 years ago

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13 years ago

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11 years ago

Nice clean store but NEVER enough check stands open and the express lanes are never open either

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9 years ago

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6 years ago

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Photo of Glenn O.
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14 years ago

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13 years ago

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11 years ago

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Photo of Ash L.
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7 years ago

I love target and sometimes this target doesn't have much variety but the workers are very friendly! (: Thanks for your hard work.

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17 years ago

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16 years ago

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11 years ago

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Page 4 of 6

Ask the Community - Target

Review Highlights - Target

“I appreciate the amount of employees that are there because they are always super helpful when I need something unlocked.”

Mentioned in 3 reviews

Read more highlights

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Target - deptstores - Updated October 2026

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