I was on my way to Little Italy and stopped by the HomeGoods/TJ Maxx store on Warrensville Center…read moreRoad. I could not believe how clean and tidy the store was. I'm usually shop at the Bainbridge store which although isn't too bad it is nowhere near as nice as this store. I would like to personally think the manager for keeping each and every department looking fantastic. I think I'm going to make this my new store to shop.

Furniture Pickup Review: I just purchased furniture (chair) from HomeGoods. I used their hold…read moreoption. That means I purchased a chair and picked it up on another day (it's held for 72 hours). I witnessed some inefficiencies which discouraged me from purchasing additional furniture. It was challenging to find someone at the store to ask how to initiate furniture purchase as the first timer. I almost gave up. I had to then wheel my chair through the entire store. I wonder what happens with heavier furniture. After filling out some paperwork, I was able to store my chair in store. I asked how delivery of other furniture works and ballpark price. I was told that I need to get in touch with delivery company via app or phone to plan after purchase. That's wonderful that delivery partner exists, but that discouraged me from buying two other items. It seems reasonable to provide customers with more details surrounding furniture delivery partner and expectations (delivery distance, turnaround time, and process). At pickup, I called the store to check how to pickup furniture. It wasn't really explained during payment. The store's employee transferred me from TJ Maxx to HomeGoods like they're worlds away. The entire process started to finish was not the smoothest. I really felt like employees didn't have any interest in answering any furniture questions and wanted to detach from the experience. While I love the value at HomeGoods, I won't be getting more furniture that I can't transport simply because I don't understand the process after asking multiple associates. It shouldn't be this difficult.

This shop in the center of Chagrin Falls is a decorator's dream. The ladies are friendly and…read morehelpful. The furniture and decor are lovely. There are traditional and contemporary sofas and chairs and accent pieces. The ladies will show you fabric samples for custom upholstery, and help you find the look with the detail you want. The shop is not large, but your home will be decorated right for you.

Janna is an extraordinary designer. Amazing knowledge and talent. Fabulous taste! We have used her…read morefor many years. Always goes the extra mile to make the best decisions.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Smells like decay and mold from all of the water damage. They are announcing an hour before they…read moreclose that they are closing soon. They announce every 10 minutes. They can't wait to get you to leave.

Found table we were looking for at great price. Also found terrific couch for my office. And to…read moretop it off got a set if books we wanted at an auction that nite. Oh yes,they took our table on consignment. Overall a great experience.

This business needs to offer more than 2 5 hour windows to pick up items when the are open many…read moredays for 8 hours. Very inconsistent.

This will be my 43rd year of using Arslanian Bros. and my second home. This should be the best…read morerecommendation I could possibly give for this fine company! Dick Spurney

I had a large shag-style rug that had definitely seen better days, so I started looking for a…read morecompany to clean it. After seeing Arslanian Brothers' commercials for years, I finally decided to give them a call to learn more about their services. I was pleasantly surprised by how affordable their quote was and how quickly they were able to schedule my pickup. The team arrived right on time during the designated window, and the two gentlemen who came were professional, courteous, and efficient. My rug was returned the following week by a different team member who was just as professional as the ones who picked it up. I couldn't have been happier with the results. My two main hopes were that the matted areas would be re-fluffed and that the rug would return to its original cream color. When I unrolled it, it looked fantastic--fresh, clean, and beautifully restored. I'm so glad they were able to breathe new life into it and extend its lifespan. I will absolutely use Arslanian Brothers again!

Pleasantly surprised. Having just moved to Cleveland and knowing nothing about the stores in the…read morearea, this was a nice find. I never heard of Mattress Firm before and know nothing about them. The young lady (Afresia if I remember correctly) was a doll. She was sweet and knowledgeable. She price matched the mattress for me which I appreciated. The store was very clean and comfortable. I will certainly be back.

I walked in knowing pretty much exactly what I wanted, and I had a firm price point. John, the…read moreemployee who helped me, was very friendly. He clearly explained the process and respected my price limits. He showed me a lot of options but left me alone occasionally to try out a few options alone. They had a sale going at the time, but even so, when all was said and done we came in slightly above my max price. I was firm on not doing financing, so he found another discount for me, and I got the mattress I wanted (which was way out of my price range based on sticker price) with delivery and a mattress pad, for exactly what I wanted to pay. It's possible I could have played hard ball and gotten it a little cheaper, but at this point, I just wanted a mattress. Delivery went smoothly, the driver gave me a call 20 minutes before they arrived, right at the beginning of the 3 hour window. They were polite and everything went off without a hitch! I love the mattress and don't think I'll be taking advantage of their return policy, but it's still nice to know it's available. I would recommend this place for sure, just know your limits and be able to walk away if you can't get what you want.

I have donated to HFH causes for the last few years and even participated in several events. My…read morewife and I went to this Restore for the first time. We were pleasantly surprised with the large space and inventory. I would agree that somethings may have been overpriced while others seemed like a bargain. However, when we went to the register, the cashier let us know that all the items were actually way less expensive than we thought. To go even further, they did a buy one get one free on a brand new in the box dining room ceiling light which we couldn't pass up. I will be returning!

Dude, I am SO excited that this is only 5 minutes from my home! I just moved here from NC and was…read morehoping to find a good local thrift shop that sells furniture and home goods and was beyond happy when I opened Yelp and this popped up. Yippee skippy! Habitat Restore is such a great place in general and I was really happy with this location. Let's start with the parking lot. Although it is a bit tight, the traffic all goes in one direction which is super helpful and the entrance to the building is stairs but there's also a ramp going in, which makes this place handicap accessible and easy to bring home rolling or heavy things from the store. Upon entering the store, I noticed that there are huge signs hanging from the ceiling telling you where things are located which made navigating through the warehouse easy peasy. I was on a mission and immediately found what I was looking for. I talked with a staff member who was friendly and was delighted as two customers who happened to be leaving at the same time as I was, helped me bring my stuff to the car. Bonus! I will be visiting here regularly until I find a dresser for my husband and a lounge chair that I love for our spacious living room. Great place.

When I got to the store there was an older gentleman at the counter working. He immediately seemed…read moreirritated that I was there. He Talked over me every time I tried to talk, not letting me complete one sentence. The best way I can put it is the definition of condescending in its truest form: Behavior or language showing a patronizing, superior attitude, where someone acts as if they are better, more intelligent, or more important than others.

Full disclosure - I grew up around the corner from Michael Press. But while we've known each other…read morefor decades, that only matters because its the reason I went to Mike for an engagement ring in the first place. However, it does not, for a moment, affect this review. Sometime a while back, I knew I was going to propose to my lovely fiance (spoilers! she said yes), and started shopping for a ring. Researched the important factors and started looking around, and while i found a lot of nice rings, nothing that really called to me. It was a frustrating process, culminating in buying what I thought would be the perfect ring online, only to return it. That was probably the lowest moment, and so I took a break in my ring shopping. Fast forward some months later, and I saw someone else from my hometown post photos on social media of a beautiful designer engagement ring from Mike Press, and so I reached out to Mike. I had no idea what I wanted, even after all that shopping, and couldn't have been more nervous. I didn't want to design a custom ring, because I have the imagination of a piece of wood, so I relied on Mike to ask the right questions and pick out a number of options. He was patient, detailed in his explanations of various rings and options, and came up with a number of beautiful suggestions. Nevertheless, I still could not make a decision. I was scared of completely screwing this up. I asked a million questions, then disappeared for weeks while I thought about it, only to come back and ask more questions. Mike never brushed me off or decided I wasn't going to be a sale - he just kept helping me along. In the end, not only did Mike find a beautiful diamond but he held it for me in spite of having other interested parties. Sent me photos, videos, descriptions, etc until I was finally able to pull the trigger. With the perfect diamond, he then suggested what ended up being the perfect setting to go with it. I was so trilled with what he put together that I wasn't even worried about whether or not Melissa would like it. Again, it was perfect. I wish I could find more good things to say. This was an incredibly stressful and nerve wracking process but Mike made it easy in the end. I was glad to give the business to someone I've known my whole life, but even still, was not expecting the kindness, patience, and helpfulness to the degree Mike provided. He bent over backwards to make this easy.

Nick was great in the store. He was polite, very informative with their products, and he took his…read moretime showing me stone that would work with my room. The crew that they sent out to do the installation did an amazing job from start to finish. They took care in protecting my furniture by covering it up and eliminating as much dust mess as possible. They cleaned up after themselves and put everything back where it belonged when they were finished. I couldn't have asked for a better crew to do this job. I love my new fireplace, mantle and the stone looks amazing. I had a great experience all around and I will definitely be recommending Country Stove to friends and family.

DO NOT HIRE THEM - YOU WILL BE SORRY - We hired Country Stove & Patio to redo our fireplace area…read more The contract was for $11,000 -12,000 (+) and they failed on their contract. The installed the wrong mantel, which was damaged from the manufacturer (told me who cares), they damaged our $4500 bookcases/cabinets, installed a piece of arched molding that was damaged by the manufacturer, failed to finish to crown molding and kept the key to our house and refused to return it. There is a whole lot more that I could go in to. In total, I had to pay $2,000 for repairs for the damages they caused and they would not work out a settlement with us so they put a lien on our house. We paid the amount owed because we could not take another loan out on our home unless we paid the lien off. They have yet to remove the lien and we paid them in full over 2 months ago. This company is unethical, does subpar work and charges top dollar for subpar work. The job took them 3 months to complete. I highly encourage you to not hire this company that does not care about their work or their customers. I paid $13,000 for a fireplace redo and my bookcases have issues because to make them look halfway decent, they had to be repainted. So in total, this job cost me almost $18,000. Shame on you Country Stove and Patio. I hope the word gets out as to how you do business. You are unethical in your business practices. DO NOT HIRE THEMD