Dr. Vu is a highly skilled and professional optometrist. They also have a very nice selection of…read moreeye wear. I really like the personal touch here and once you try Spring Ridge you will never be happy with the big chain stores. The prices are comparable and well worth the trip.

Historically, my experiences with Visionworks (Boston MA, Philadelphia PA and Wyomissing PA…read morelocations) have been very good. The staff is normally pleasant, and the optometrists are knowledgeable about their craft. Today, it was a totally different experience. The young lady working at the front desk appeared nice at first, but became increasingly impatient when I asked her to check my medical records to compare the Rx from 2021 and 2024. My recent glasses have the leading increased headaches and I wanted to know what was a significant difference between the Rx from 2021 and 2024. If so, I could discuss this information with the optometrist. Unfortunately, the young lady told me that the 2021 info was no longer available as they have changed systems and some charts no longer have access to the prior medical records!!! I explained to her that it is federal law that they keep this medical information, or they risk up to $10,000 per chart. After further discussion, she was able to find the Rx info documented on an old sales receipt but declined to give me this information for comparison. I requested to speak with the optometrist, to which she initially agreed and then told me he was unable. Another employee chimed in that "we're booked for the day but you can make an appointment for another day." She offered me the ability to request my medical records for which I accepted and waited for the young lady to complete my medical records request. Instead, she continued to help other customers or type into the computer. Eventually, the optometrist then came out to speak with me, was very polite, and informed the young lady to provide me with this information. The entire experience felt like unnecessary "power trip" from the young lady. Unfortunately, my family and I will no longer be using the Wyomissing PA Visionworks location and possibly switching entirely to a different establishment.

Worth the drive from Lititz! Dr Andruss & Terry were wonderful!…read moreQuick, thorough & efficient- glasses ready in less than a week! Only issue is getting in touch with store directly , but that's the way the world is now !

The Wyomissing office was close to my employer's office. I stopped by after work because I lost my…read moreglasses and needed a new pair. My insurance paid for the exam, but not the frames. Luckily there were clearance frames and found a pair for about $80. The service was great and friendly employees. Fast and efficient. Everyone was so nice and greeted me. Had an eye exam, picked my glasses and now waiting the 10 days for my pickup date. Definitely recommend.

Went to your site in Reading PA on Perkiomen Ave.They move you from room to room…read more While you wait each time in between. Then they charge you 3x as much for your glasses and have the nerve to up sell you on every item. I came in today for a simple adjust in the ear. Waited 15 minutes in the chair while they waited on some who was already there which is to be expected. When the guy with tattoos finished. I waited some more for him to enter his note. He was given a file .He then decided to let me wait again. So I asked him directly is someone waiting on people in the section? Yeah the other guy will help you when he's done.And he entered the information from file instead of providing customer service. So I left. I will never go to Americas best and will tell everyone what poor customer service you provide.

I bought two sets of eyeglasses from them. During the initial visit the employees were kind and…read morehelpful. When I initially got the glasses there was a small problem (lenses made incorrectly) but the store corrected the issue. (Thank you.) Their prices are a little on the high side, but they may be in line with other eye care places. (I don't know.) Unfortunately 6 months after receiving my glasses, the bridge broke. When I went back to see what could be done I was told if I didn't buy an extended warranty, all I could do is buy new frames. There was no options other than that presented to me. Seems the customer service stopped when I walked out the door after initially buying my glasses. I did not abuse my glasses, just seems as though they had a manufacturing defect from the start, but now I am out $400. I understand that it isn't specifically Lindsey Eye Care's fault, but it is not mine either. If 6 months is the best you can get out of a pair of glasses from them, probably should look to another facility that sells better quality items.

This was my first visit to Linsey after no longer being satisfied at my previous place. Dr. Hachem…read morewas super nice and not only addressed my vision but also discussed other concerns moving forward. My script was updated, and Jessica assisted me in selecting my new frames. She gave me honest opinions and was helpful with locating certain styles until I made the final decisions. I have no concerns about my eyecare going forward with this practice.

Care from physician provider and allied health professional running the tests was very good but…read moreoffice staff lacks professionalism and not customer focused. Billing staff not informed of accepted insurances. Accepted my insurance then after being seen several times was informed that they don't take my insurance - seriously! Difficulty obtaining medical records - no online form to download or submit, does not utilize email - still using fax to transmit information. Attitude when calling the office is that they are being bothered. Front desk staff stand around having personal conversations instead of positively greeting and efficiently assisting patients who enter. Other factors such as wait time, scheduling of appointments, cleanliness of office all good.

I have always gone to this place for my eye care and they have been great but recently the service…read morehas gotten terrible. I was told my glasses would be ready in two weeks and would receive a call when they are ready. About 4 days after the two weeks mark i thought it would be a good idea to call them asking if the are ready. I called them 4 times in the week asking if they were ready and nobody answered and when i left a voicemail nobody answered. I would think they are busy but when i came in to see for myself it was a ghost town. The lady at optical told me they were not ready and that i should come tomorrow and wait for her call. i don't know how the expect there customers to just wait for when they are available. when i asked here what time should I expect the call she gave me attitude. There have been delays after delays first it was tuesday then wednesday now thursday. If you want good customer service DO NOT COME HERE!!! the lady is the one in optical with white hair and glasses.

I've have used LonRon Optical for over 30 years but I will no longer be using them. Customer…read moreservice is awful. They have changed . They do not stand behind their products now. Mike and Buster have both retired and the new management really sucks!

Ive been doing business with these folks for 25-30 years at various locations now at Granite Point…read moreand have always been treated well. I ask for Mike always as we've gotten to know one another and he is a real professional. Even when I have to see someone else they treat me nicely. *****

I can't express my wonder and gratitude toward the staff at Wyomissing Optometric Center for their…read morewelcoming environment and caring nature! Dr. Legge participates in mutual and respectful dialogue, while listening and solving any concerns I might have. The optical staff is equally responsive, courteous and knowledgeable about my needs. Special thanks to Sue And Tony! Thanks to everyone at WOC!

I had to cancel a few visits I think too because of Covid and I was told when I tried to make a new…read moreappointment that they are no longer accepting me absolute crap. I would not suggest using them as your eye professionals.

I am a local resident and I like to stop in every few weeks during walks…read more There is something for everyone and the owner is one of the good guys. Stop in some time, great stocking stuffers.

From the owner: New & used items, Retro vintage and hippie items, tie dye…read moretee's Glassware, raps, papers, fresh incense, jewelry lava lamps and so much more to see.

What a waste of time. Went in and ordered two pairs of glasses, paid for them then the next day get…read morea call that the glasses are not available but they would look the next day. Then I get a call the next day that they are still not available but I could have them call everyday. Never experienced this in my whole life. The manager and eye doctor were pleasant but I really don't like my time wasted.

Matt was awesome! He helped me pick out the perfect frames, provided feedback and was attentive…read more We have been using this location for years. Have always been satisfied.

Dr DiPillo and Jean (one of his assistants) are incredible. They are knowledgeable, professional…read moreand caring. If you need an Eye Doctor, Carim Eye and Rentina Center is a great place to go. EVERYONE there has been helpful and friendly. It's a comfortable place for care. I found my home for all my eye care.

Probably capable for less serious eye issues; Dr. Carim too impatient with less routine procedures…read more Plus Side: He exceeded others in Reading area in seeing the problem, knows the graduated levels of treatment, and is familiar with them. Developed a blind spot in one eye - neither Eyeland optometrist nor ophthalmologist at Campanella & Pearah could ID the cause. Dr. Carim saw a hole in the retina and immediately injected a bubble to pin it back before laser affixation. Bubble was augmented once. Negatives: Impatience and questionable judgment in my estimation. After the proscribed days of waiting (and head positioning to optimize the bubble's effect), saw him again. Dr. Carim stated that the retina was not all the way back but decided to proceed with the laser procedure (maybe he expected it would get no better, but he didn't go for more days despite feeling that could help). What started as a quick laser attachment procedure turned into a long laser light show and torture session as he grew increasingly frustrated with the retina's remaining detached area. Another bubble. Days later, the blind spot was expanding into the center of my vision. The next step was the more "intense" step of cryogenic attachment. Apart from the glorious feeling of poking multiple instruments into my eyeball and freezing it, my situation ultimately became a full retinal detachment. In this timeframe Dr. Carim noted that my retina had at least three holes that allowed fluid to get behind it. This could have been the result of multiple laser burn-throughs from my military service, or maybe his premature laser attachment action. Blind in one eye now, I went to Dr. David Fisher in Philadelphia (3 locations for him), who laid out my options. A vitrectomy (removal of all fluid, pin the retina back) was performed. Vision in that eye is hazy, non-correctable to anywhere near what it was, and depth perception is off from other eye - the resultant of full retinal detachment.