We have been happy with the customer service, Drs, exams and visual therapy. It looks like some of…read morethe negative reviews are from a few years ago. They have a great selection of frames too!

While the staff were welcoming, this clinic tried to upsell me a few times. The second time I told…read morethem that I didn't want the additional test. A few days later, I received a call to schedule the additional test. I was surprised by the eye prescription they gave me. After my appointment, I compare it to my previous prescription and it was very different. I got a second opinion and the prescription was definitely off.

Great experience at Vantage Point Eyes. The staff was friendly, the clinic was clean, and the…read moredoctor explained everything clearly. The exam was thorough, and I felt well taken care of. Highly recommend!

I'm being seen for post concussion vision issues. I feel I'm getting top notch care and starting to…read more"see" some changes as my treatment continues...

This used to be a great eyecare practice. Recently my family has had multiple issues. Progressive…read moreeye glasses incorrectly done and they would not even look at them until I explained that they were unsafe for me to drive home with. They then checked them and agreed that they needed to be redone, without apology. My son was told that his frames were slightly bent during his eye exam. But no adjustment was made because he had to buy this replacement pair elsewhere while away at college - not exactly the way you would expect a long term customer to be treated. And finally, my daughter who has worn contacts for years was not given a contact lens prescription during her last appointment. Now she needs to spend time out of her day to come back for another exam - No appology given. Used to love this place. Sadly it's gone down-hill rather fast. My family of 4 will not be returning.

Very friendly and helpful staff! They happily explain what tests results mean and are happy to…read moreanswer any questions. I'm happy I found them when I moved to Woodbury!

Always took time to answer all my questions. Was very thorough and friendly. I would recommend them.read more

Dr. Horner is great at what he does and is super helpful. HOWEVER the lady at the front desk was…read moreextremely rude and snotty, making the entire visit unpleasant. Her attitude made me feel unwelcome and uncomfortable, and it's enough that I'm seriously considering not coming back.

Beautiful place but horrible service. Came for an appointment and have to wait over an hour for a 2…read moreminutes visit with the doctor. Will not be back!

The hospitality they provide is wonderful. However, the wait times are pretty intense, not…read moreunbearable, but just enough. Most places are like that though, so I'm cutting them some slack lol

I have been coming here for years and drive a distance to come here. I have never had luck with…read morecontacts or glasses until I came here. Staff is amazing, they have the latest technology, and they are very knowledgeable. They truly are here to help and I have never left unhappy! You have zero reason to look for another location because this is the place!

They were great. No eye drops to dilate the pupils. They took computer photos of my eyes and…read moreshowed me a close up of my retina and so on. Explained "floaters" in the eye and other issues well. And the staff was friendly and gave me their opinion of the frames I was trying on (when I asked). They also took my insurance.

Really great to work with the staff in picking out up to date frames. so you get the function and a…read morelittle fashion too!

I came in with high hopes -- little did I know it would take almost 3 months to finally get my…read moreglasses. It started with my prescription needing to be adjusted, and the optometrist was incredibly condescending throughout the process. At first, Nikki was kind and said they'd remake the lenses with the new prescription. Weeks later, the lenses came back -- but with the old prescription. They remade them again, this time with the correct prescription, but then the frames broke, so they had to reorder them. When the new frames arrived, they were different from the original ones I chose. When I pointed this out, they insisted it was the same model and that the manufacturer "must have changed them." Instead of apologizing, they said they'd see which frames fit my lenses -- as if I should just accept whatever worked. By this point, I'd been back multiple times, only because of their repeated mistakes, yet they treated me like I was the problem. It wasn't until I insisted on a refund that they finally agreed to make another pair in the correct frames. This entire process was an absolute nightmare -- disorganized, rude, and completely lacking accountability. Steer clear.

Having been diagnosed with astigmatism at age 6 I have become an eye doctor aficionado. I was not…read moreat all looking forward to my first visit here because quite simply I hate getting air puffed in my eyes. My experience here was honestly my first AMAZING eye appointment in my life. Dr. Bruce Lebert was so friendly and extremely knowledgeable and answered all of my questions. Even the rest of the staff there was super helpful and friendly. Iwill definitely going back and in the two hours since my appointment I have recommended Dr. Lebert to multiple friends. Cannot recommend enough!

The prices of the glasses they sell are completely arbitrary. I asked them what price I paid last…read moretime, they didn't tell me, but suddenly my glasses went from $666 to $483 and they tried to make me think $483 for glasses is a good price. Still exponentially more than what I paid last year.

Received a call from LensCrafter almost 2 weeks after this debacle and was told that I can come in…read morefor a refitting free of cost. I did go and got the correct brand listed by the doctor on the prescription, so adding a star for that. Although I had already used my last year's prescription to order the correct contact brand but meh, will keep the paper as a reminder for this experience.

Update: 3 stars to 1. Picked up my new glasses on 12/1 between 12-2pm. New frames but it was still…read morescratched. I know it's not their fault but come'on. I tried to wear it the night I got it to Slander but not even a mile outside, I saw streaks of lights or rays coming out of every light sources. From lamps and car lights. Today 12/3 between 12-1pm, I brought it back and Tom accused me of taking my glasses home the first time around when it was him who I gave my glasses to to replace the frame.Then he said he couldn't replicate my problem. I also heard him and an eye tech laughing about my problem behind the counter. I told them it was AT NIGHT. NIGHT. Geez. They don't listen at all and WAS MAKING FUN OF ME. This Tom guy gave me an attitude the first second he saw me. I don't understand why. It is not my fault for having to visit this place this many times. On 10/09, I ordered 2 pair of glasses. One was to be ordered because they didn't have it in stock. The lady told me it'll come in a week. Within 2 days, 10/11, they texted me that my glasses were ready. For some odd reason, my phone received it but I don't remembered seeing it. For a whole month not a single person bothered to text or call me again to pick up glasses. The whole time I thought it they were just busy. That's why I waited a whole month. I eventually picked it up. But here comes the sus part. After I got home from picking it up, I noticed that one of the frame was all scratched up on the front. I immediately brought it back the next day. The dude told me they did not have it in stock and it will take at least a week. I then realized that they MUST'VE used the DISPLAY FRAME instead of ordering the new frame a month ago. That's how they got my glasses done in 2 days. Now, it's all just speculation but everything kinda adds up. Hopefully my new frame will be scratch free!

Because of the scrambling during the Covid-19 crisis I had to use the Woodbury Eye Clinic which is…read morewell out of my way. I was pleased that the eye department worked with me faithfully so I could follow my trusted eye doctor and make an appointment. A fairly specious clinic even though of course now seating is restricted due to you know what. Everyone was well covered and pleasant as we moved along and finished the appointment without delay. There was a little shocker at the end of the visit when my optometrist announced he's retiring ..so we have to find a new doctor anyway.