I was able to book an eye appointment quickly where I learned (as I suspected) it was time for some…read moreglasses while driving. The eye doctor was nice and talked through my questions and concerns. The staff then sat with me to find the perfect frames. I loved that she pulled them for me so I could just sit at the mirror and try on pair after pair. Also appreciate that she brought me SO many to pick from and was adamant I try until I loved them. Ended up buying a pair with snap on sunglasses which I love, but after a couple of months, I noticed that the lenses were scratched more than just normal wear and tear would have caused. I took them back and they were able to get them fixed under the warranty so all around great experience.

If you are looking for someone to look at your eyes, I suggest you come to Eyes on Broad!…read more I have been there three times (I think) they have always been great to me. They are always caring and patient with whoever they are with.

Easy to make an appointment, easy parking and although being quite busy I was seen pretty quickly…read more They took my insurance and offered 10.days of trial contacts for free. Overall a good experience!

Where do we begin? Customer service is poor; came in for a contact exam which went well but needed…read moreto order my contacts so I needed to wait for them to come in. They left me a voicemail stating my contacts were ready for pick up and to have a nice day. The next morning I drove over to pick them up and was told that I need to schedule a date and time for a class before I can pick them up and I would need to come back later on in the day in order to get that completed. Would've been good information to know prior to coming in. I requested to speak with clinic manager about the experience and I was given a business card with a 800 number on it. When I called the number, it was to their national customer service to which after 15 minutes of talking to them about my concern (literally just including all relevant information on voicemail) then transferred me back to the clinic that gave me a different number to call saying I need to speak with their management team (exactly what I was trying to do in the first place). Speaking back with the clinic, the woman at the desk admitted she was the one that gave me the card because she was told that I wanted to speak with customer service which was untrue, because I told her I wanted to talk to the clinic manager and I watched my technician turn to her and repeat what I had just asked her for. Upon follow up on my appointment I was brought in and the technician confirmed that I'm there for a follow up, then asked me what's going on, kind of his job to know what needs to happen for a follow up contact visit. My appointment time was 11:15am, technician scanned my eyes at 11:30, then wasn't seen by the dr until 12:35. When I explained my experience so far she wanted to change to different lenses and gave me an empty case to place the old lenses in. When I questioned it and placed the lens in the holder she instructed me to, she then scolded me for putting into the case without solution (she hadn't brought any into the room). As I'm still learning best methods to get lenses in, I made 2 attempts to place them in my right eye and the Dr began treating me like I was wasting her time. "If you need time to get them in you can go sit outside at the table and I'll see you back in a week", Iike I didn't just wait over an hour after my scheduled time to finally see the Dr. I put my lenses in and just left. I will be forwarding this to my insurance company for review as well but this office is unprofessional, has poor communication and customer service. I

My children and I have been coming to Dr Vu-Tran for years. She was very helpful when I found out I…read morehad a brain tumor and lost vision in my left eye. She is excellent with children and they have basically grown up seeing her. She does an amazing job. The front office staff has changed some recently but they too are very helpful.

The most friendly providers and will provide complete care when it comes to everything related to…read moreeyes. Dr. Vu-Tran and Dr. Pham will always take care their patients. Good selection and the few facilities that carry Maui Jims! If you're looking for a new optometrist, look no further :)

Professional service, first-class attention, fantastic customer service. State-of-the-art…read moreequipment. I have been a customer for over 9 years and would not trust my vision to any other optical.

Great experience here. Doctor Masters was friendly and communicated well. Staff was friendly and…read morehelpful. Ordering glasses was quick and easy! Looking g forward to doing more business with them in the future!

I would only consider Dr.Smith for my annual eye exams! Extremely thorough and although he may seen…read morelike an "old time" doc, including being housed in Historic Mansfield, he uses the latest technology. He showed me images of my eye that showed vitreous content using an ocular ultrasound - better to spot vitreous opacities, hemorrhages, retinal detachments, tumors, foreign bodies, and other issues. Great care and service- highly recommend!

Dr Smith is very thorough in his exams. He was able to determine the cause of my double vision…read moreafter going to two other optometrists...who prescribed me with chronic dry eye (which I do not have).

My family has trusted Boyd Eyecare for more than 20 years, and today I had the pleasure of meeting…read moreDr. Dinh for the first time. She was incredibly thorough, highly knowledgeable, and explained everything in clear, easy‑to‑understand terms. Brandy and her entire team continue to be outstanding -- truly the best! We'll never go anywhere else!!

Absolutely blown away by this place! I am a new patient and came in on Saturday and was instantly…read moremet with a very friendly woman up front. She was very helpful and answered all my questions. Dr. Peterson was absolutely phenomenal and so personable! I called back today to go over my ordering options and Emma was beyond helpful and incredibly sweet. 10/10 recommend Boyd eye care!

booked appt online and called to have insurance ran to see what charge would be before appt. girl…read morewho answered said they would give me that at check in. I've worked in healthcare and I can always get this info before appt. she was unwilling to help or transfer me to someone who could. i guess they don't need any new patients because she was not interested in me booking or canceling! I'd be concerned to have people working for me that did not care to schedule or keep patients. there are a million eye docs so why spend money at a place that won't do the bare minimum to keep you. very poor customer support.

The Mansfield store has hours posted as being open until 5:30pm. We arrived at 4:00pm and the door…read morewas locked but you could see staff and customers in the store. I called and associate stated the store closed at 5:00 pm and was not aware their door had 5:30pm and would not address why the front door was looked early.

Dr Cooke and his staff are amazing. I have been going to this vision center since I moved to…read moreMansfield in 2001. He is patient and has up to date equipment and knowledgeable staff. The office is clean and they offer a great selection and style of eye glasses and contacts. I can't imagine going anywhere else.

This place is truly one of a kind. They treat you like family here. They do annual topography on my…read moredaughter bc my son has keratoconus, that was discovered by Dr. Martin! They listen to you. Janelle is very friendly & seems to remember everybody's names. The other office staff are also friendly & helpful.

Horrible service. You call into the office and the back office answers at a entirely different…read morelocation that are rude don't know what they are doing and you can not even get a call back when you leave a message.

How Dr. Nguyen practices needs to be taught to every doctor!…read more The doctor is knowledgeable, approachable, and efficient. He not only takes the time to explain through medical terminology he also makes the information easily digestible to people who didn't go to medical school lol. I have already told my friends, family, colleagues , anybody that will listen that this is the doctor to see ! When I say he is efficient, I mean there was minimum wait time but when he was doing the eye exam he ensured there was no rush and I got what I needed! Another aspect that I absolutely loved is as a patient you could tell that the doctor and the staff members enjoyed each other's company, treated each other with respect, and had a little bit of fun! I had scheduled my appointment online and had no idea that I was the last appointment of the day. When I was checking in the front desk staff were so kind, the doctor came up and very politely asked if there was any way that I could pay out first so his staff could start processing end of day items (aka not waiting until the end of my appt) I SAID ABSOLUTELY! The take away is Dr. Nguyen not only treats his patients well but treats his staff well and was respectful of everyone time, NOW THAT IS LEADERSHIP . I will continue to see Dr. Nguyen for years to come and highly recommend Unique Vision Mansfield.

The glasses they sell you are the floor samples. You don't get a "new pair", you literally get the…read moreones everyone else has tried on, stretched out, dropped on the ground etc. Their prices are very high and you get used glasses with new lenses. The ONLY eye dr that I have been to that does this. Had I known this before paying, I never would have purchased.

Had an appointment and arrived early. Checked in and took a seat. I waited 25 minutes after my…read moreappointment time and still was not called. There was only one other person in the waiting room and ladies at desk were chatting it up. I left as staff does not care about your time. This is not the first time that they have not been close to on time with an appointment.