Really thorough eye exam. Very pleasant. Great experience. Good selection of glasses at reasonable…read moreprices.

Great experience at this establishment. Found them on Yelp and went there because of the reviews…read moreand location. Superb customer service from Ruth and Audrey - they were both friendly and very patient with my million and one questions. Dr. Leung was amazing! You can tell that she cares about you. She explains everything clearly, gives you all your options and will give suggestions. I highly recommend Eye Optique!!!

I love the people that work here. They are always so helpful, call with reminders, tell me about…read morecurrent discounts or rebates available and so courteous when I visit the location. They all know my name, I can't remember theirs but I recognize them for the last few years I've been coming here. They've help me get my Neice some glasses too.

Called asking about a repair. Rudely cut me off and said to come in and have "a technician" look at…read moremy glasses. Obviously I didn't want to drive 30 minutes just to be told they can't do anything so I just started describing my issue. He cut me off and wouldn't let me talk and said "if you don't want to come down then go to a different store." Listen to him and steer clear, incredibly rude

We've been coming here for a few years now for vision checkups and buying our prescription…read moreglasses. The eye exams have been thorough and consistently well administered. The office staff is very responsive and helpful with making appointments, pulling up insurance details and billing. They carry a diverse selection of frames for prescription glasses and sunglasses from regular brands like your RayBans to luxury brands like Prada, Gucci etc. You may need to book your vision exam a few weeks in advance due to high demand.

Sorry - I accidentally pressed "send"…read more As I was saying - I picked-up my prescription glasses last Friday, March 27th. It was too dark - not for office use. The young lady (another young employee - no name tag) who gave me the glasses asked me to try it for 3-months and just come back if it won't work in the office. What made it more frustrating was she didn't even adjust the glasses so it falls each time I wear it. I went back last Saturday, March 28th - to have the lens changed and the glasses adjusted. Another young guy said I need to come back when Zenia or Josephine is around. For God's sake!! In the decades under the care of Dr. Yamada - I never experienced these poor services: dark glasses like shades; glasses given without adjusting; called the office thrice to ask when Zenia will be around - you cannot reach a live person - - all recorder. How many times do I need to go back to have this fixed? It's just a waste of time. I wish these young ones will be as serious as those senior emloyees.

Vision one Optometry have Excellent service staff…read more Starting from walking in the Office from start to finish. Easy and painlessly fast. Highly recommended.

Kind, capable, caring, amazing staff! Dr. Chin, aside from being a fantastic optometrist, is always…read morepersonable, friendly, and positive. The vision one team has consistently provided top notch care for my family for over 15 years.

Amazing doctor! Dr…read more Kosta is truly wonderful. I called his office today hoping to get an appointment for my son, even though there was no availability during the day. When I explained how important it was, he kindly agreed to see us outside of his working hours. I really appreciate his care and dedication. I highly recommend him--God bless him!

I came to this office for my daughter's appointment and Dr. Koutoulas was extremely patient and…read morekind. His staff is also very friendly and helpful. They had a good variety of glasses to pick from. We really appreciated the service and I will be returning to this office for myself and my son in the future.

Dr. Chew and his team have been my go-to team for the past 5+ years excelling at optometry services…read moreand getting glasses. I moved to the Central Valley in 2021 and after going to several offices here, nothing beats Optica Optometry. The service is swift and organized, greeted with a friendly face when you walk in. You do your tests and get your prescription. The staff take careful attention making you feel 1 of 1 as you try on different glasses. I can tell they curate and rotate seasonally depending on trends which I appreciate. They really work to make it within your budget and consider it all when it comes down to pricing. Their expertise and knowledge is evident through the whole experience. They're my go to and hope they become yours as well!

I had high hopes for this office as it is close to home. Unfortunately, this was my experience:…read more * When I arrived at the office for my exam, I let them know that I was covered by two separate insurances (both VSP). This should cover my exam fully. I was told by the doctor that there was another test that they wanted to run but that would cost an extra $40. I refused since I shouldn't have to pay extra and I am also seeing an Ophthalmologist, but they ultimately did the test and did not charge me. * I was asking for glasses and contacts. When I told the young woman (I am not sure if she is an Optician or receptionist) that I had been given two years of contacts from my last optometry place, she laughed at me and said she couldn't do that. (She ultimately looked up my coverage again and saw that I had medically covered contacts). This is something that should have been reviewed before a patient comes in. * When I picked up my glasses (and the extra year of contacts), I expected the Optician to fit my glasses. This is something that all Opticians are trained to do. He did not want to do this. When I asked him to adjust the glasses, he went into the back and took his time coming back. When I told him that he took too long to do a simple adjustment, he told me "it takes time to adjust the glasses because it is an artform". I will add that I spent two years working at an optometrist's office, so I know how it is to work with insurance and patients. I also know how to do a simple adjustment on a pair of glasses which only takes a few minutes to do. This was the worst experience I have ever had. I hope management reads my review as the staff there need to be trained better. I won't be returning.

My life changed for the better when I finally paid Lakeside Optical a visit a couple years ago and…read moremet the man, the myth, the lens legend -- Emmanuel. The instant joy and peace I felt was almost spiritual. Like, is this what I'd been missing as an adult? Emmanuel is patient, thoughtful, and has an almost unsettling ability to read what works for you better than you can yourself. He steered me past my usual boring picks and into frames I actually loved. I left feeling like a new person. Dramatic? Maybe. But good glasses will do that. Fast forward to today -- imagine my devastation seeing his business listed as closed on Yelp. I wasn't ready to grieve. So in a moment of denial, I called the number anyway... Emmanuel answered. Of course he did. Turns out he's between locations, and so he offered to meet me at the Peet's coffee shop in the Lakeshore Shopping Center -- and showed up with a variety of frames already tailored to my facial features (sent him a selfie in advance to refresh his memory). We spent 30 minutes picking out two pairs of glasses from the trunk of his car while I took selfies to audition each frame (was able to forward the selfies to my wife for some quick validation and to ensure Emmanuel hadn't lost his touch). Honestly? The most fun I've ever had spending money. I think there's some unique potential in setting up a mobile glasses dealing operation and I hope others are able to benefit from his unmatched kindness and his superb ability to offer tailored selections based on quality, style, and cost.

Emmanuel is very kind person and always goes out of his way to be sure his customers are taken. His…read moreselections and guidance about quality, what to consider regarding functionality, style, expense, and how to help you get what you like in the best way for your pocketbook or wallet are unbeatable. He even replaced lenses on an old frame for nothing except to help me out in a tight time situation. You can not find better Customer Service than that. Highly recommend

I had a quick eye exam with Dr. Holland, and she was really friendly. I was in and out in under 30…read moreminutes, and still had time to check out some glasses. Great experience overall! Also there is a parking lot, which makes it very convenient.

I've been going here since they were in Macy's at Serramonte. Great customer service. Great eye…read moreexams for myself and daughters. Glad they were able to put us all together. Loyal customers are offered perks for out of pocket contact exams. Dr. Bronsan is personal and great. Front office staff is amazing. They even adjusted my eye glasses and sunglasses for free. THE BEST! Will definitely return.

Bad customer service. Rude Staff. Overpriced glasswares…read more Please go to Costco for your optical purchase.

I called to make an appointment at 10:08am for 4:20pm same day only to arrive at 4:00pm to be told…read moreupon arrival that there was an issue with my insurance. The guy at the front desk had 5 plus hours to contact me regarding this and I cancelled another appointment for this and ended up wasting time on my Saturday because he didn't do his job properly.

It had been an embarrassingly long time since my last eye exam and I was searching for a place that…read morewas preferrably nearby. The glowing reviews led me here and I can happily confirm that they're all spot on! I was able to book an appointment for a standard eye check-up quickly, and as a first time patient, I felt welcomed the moment I walked in. The team was friendly, efficient, and made the whole process easy. Dr. Torio was amazing - incredibly kind, super knowledgeable, and took the time to answer all of my (many) questions. He explained each step of the exam in a clear, reassuring way and he made sure to perform a very thorough eye exam. I felt very comfortable the entire time. Safe to say, I'll be coming back here for all future check-ups!

i continued going to South CIty Optometry even thought the office feels outdated, musty, and could…read morereally use a renovation. The main reason I stayed was because the doctor seems knowledgeable with hard lenses, which is not very common. Unfortunately, my last visit changed my opinion. I was given contacts that I literally could not see out of. When I went back, the doctor insisted my vision must have changed within a month of the prescription, which felt unrealistic and dismissive. The way the situation was explained to me came across as condescending rather than collaborative. If I hadn't firmly advocated for myself, I don't believe I would have received a refund. Even after that, I had to go through a frustrating insurance ordeal to reverse the claim, which took time and effort that should've been necessary. Because of this experience, I can't recommend this office. I ended up switching to the independent optometrist at the Costco HIckey location and have been pleasantly surpised by the professionalism and advanced technology there - I highly recommend them.