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    Target Optical

    2.9 (16 reviews)
    Closed 11:00 am - 4:00 pm

    Services - Target Optical

    Eye exams

    Eyewear fitting

    Retinal imaging

    Eye testing and diagnosis

    Target Optical Photos

    Recommended Reviews - Target Optical

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    1 year ago

    Worst service ever! Sat for 30 minutes and then was voluntold that I should reschedul!

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    Ask the Community - Target Optical

    Pearle Vision

    Pearle Vision

    3.8(11 reviews)
    0.4 mi
    $$$$

    Wow, epic FAIL, Pearle Vision. My 82 year old mom has been a customer for years. In fact, when she…read moremoved 13 years ago to MD from MI, she continued to support Pearle Vision because she was already familiar with your service and products. My mom visited PV recently (about 2 weeks ago) and got her annual exam. I instructed my mom to also ask for her PUPILLARY DISTANCE measurement while there. Pearle Vision REFUSED to give it to her because she was not getting her glasses at this location. She told them she has always bought glasses with PV, and though it has been 3 years since she bought some of your costly frames, she is a long-standing PV customer. Her finances no longer allow her the luxury of $400-$500 frames with prescriptions from your store. Again it was reiterated that PV will withhold measuring her pupils to ensure she gets her prescription filled with JUST THEM. That is a shame! My mom has been a loyal customer for years; she needs the PD # so she can buy some more affordable glasses (I intend on purchasing her an extra pair or two online). She PAID for the eye exam but not having a PD means she cannot purchase online, MORE AFFORDABLE glasses. Yes, she can just Google "how to get your pupillary distance" and do it herself, but why should she have to do that when the employees at PV already know how to do it? My mother is never coming back. I am sure PV's treatment of her has been the talk of conversation in the retirement home (where nearly 100 senior citizens reside) all week! Look how many customers PEARLE VISION could have had by doing something as simple as giving a customer her PD number. Well, if you are reading this--there is a SOLUTION... The WALMART SUPER-CENTER in California, MD will ABSOLUTELY give you your PD with an eye exam! In fact, even though my mother has already paid for her eye exam at Pearle Vision, they said if my mom comes in, they will measure her eyes (as PEARLE VISION SHOULD HAVE AND COULD HAVE DONE) for her for free! THAT is the personification of customer service!! My mom told EVERYONE in her building how kind Jenna was at WALMART and even though she did not purchase from Walmart Vision, they impressed her with their customer service. Shame on you, Pearle Vision. You lost a lifelong customer, and potentially an entire apartment complex of new clients because "your company policy" is to withhold a simple measurement (in an effort to FORCE a customer to only purchase from you). Compassion is what makes and KEEPS a customer; and you could learn a thing or two from Walmart!

    Great friendly and knowledgeable staff!! Went the extra mile to help me when I lost one contact on…read morevacation. I called every optometrist in the area and I wouldn't recommend any other one now that I know Pearle Vision is exactly true to their name !! What a Pearl of a doctor and office !!!

    Photos
    Pearle Vision - Dr. Christine L. McKimmie, O.D.

    Dr. Christine L. McKimmie, O.D.

    Pearle Vision
    Pearle Vision

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    MyEyeDr

    MyEyeDr

    2.6(24 reviews)
    2.0 mi
    $$$

    There is a bit of a problem with customer service here. I've noticed that unless you stand right at…read morethe counter (if it's busy), then they'll acknowledge you. Not a huge deal, especially when it's busy; I was greeted as soon as I walked in on non-busy days. My wait time was fairly quick; I wasn't done with my paperwork when they called me in the back! My only true problem is that the office is small and there's not much room to wait if they're extremely busy. I suggest making appointments on non-busy days if you can help it. It is pricey but if you want quality frames, you're going to pay for it. Make sure you have good vision insurance to cover it. Understandable if it's the only network for your insurance, though... Other than that, my experiences with them has been good. The optometrist is friendly, polite and helpful. The technician helped me pick out frames I liked; any other time, I would've been on my own.

    If you want to leave feeling confident in your eye exam screening, don't go here…read more It's a virtual appointment and no eye doctor is onsite. When making your appointment, there is one SMALL check off box and in the fine print it says this is a virtual appointment, no doctor is onsite and we are going to charge you $40+ dollars to screen your eyes with a machine that your insurance will not cover. When you arrive the first thing they say is there is no doctor on site, this is a virtual appointment, and we are going to use a machine to screen your eyes and you will have to pay 40+ dollars that your insurance will not cover. Every person that walked in was not aware of this because it is in the fine print that you check off with numerous other statements. Like most working professionals, we do not want to reschedule at another site where there is a doctor present. We've already taken off a day from work to be here. I was repeatedly asked, "what line can you read?" When only one line was present. There was clearly some IT issue because it was only showing me one line on the screen. This was followed with some laughter and then the correction to show multiple lines. This happened multiple times throughout the screening and I was told, "this always happens." I told four different employees that I had LASIK surgery mono vision many years ago and I wear glasses for distance only at night while driving. I was told it was documented in my chart. I had to repeat it four more times because no one read the chart. Additionally, at the end of my appointment, the person on the screen of my virtual appointment (presumably the Dr) says "wow, you naturally have mono vision. People pay to have this." "No, sir. For the 5th time, I had LASIK surgery mono vision." "Ohhhh", he replies. I did not leave feeling confident at all in having a thorough eye exam screening and have scheduled an additional appointment elsewhere. This was a waste of time and money.

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

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    MyEyeDr

    MyEyeDr

    3.7(30 reviews)
    17.6 mi
    $$

    Been going for several years and always have a good experience. My Dr. knows how to code so…read moreMedicare picks up some of the cost of the exam which is helful.

    Front desk, Spoke to Dominique-rude snappy and condescending, and cut me off, rolling her eyes. It…read morewas like she didn't want to be bothered helping the customer. When trying to ask when my daughter was eligible for her appointment, this was the front desk staff. Brought my child for appointment, the store kept the appointment and did not tell us to come back 2 weeks later when both our benefits would be eligible. After the exam, they told us there was an 100 dollar charge copay. This should have NEVER been a charge. They should have verified benefits completely, and notified before the exam, not after that it would be a charge. Then we would have had the option to do it a later date. I spoke to Kristina assistant manager-also argumentative and condescending, who would not give me a number or contact information to the manager or district manager. And when I described the behavior of her employees at the store and what they looked like, black female in her 20's, she got defensive and upset. It's your job as management to manage your employees that are considering, interrupting and rude. Kristina told me to google the number if I wanted to speak to a manager!!!! I called back to let them know the instructions they gave my daughter for contacts we NOT legible. See the picture. Also, my husband was supposed to be able to order contacts fully covered by insurance the day of the appointment. He said yes he wanted contacts ordered, but they were not!! So now we have ru pay completely out of pocket. This place is fraudulent. Don't use them. The staff is rude, and charges you without verifying your consent or insurance coverage. How can you say people owe you when they were told before the appointment that they were covered??? Don't go here. Dominique and Kristina employees should not be here.

    Photos
    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Target Optical - optometrists - Updated May 2026

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