I scheduled here instead of my regular bc my daughter did hers and Dustin was amazing. I made an appt very excited to get new glasses. I forgot my purse at work and didn't realize it so I had to stop to get it. I was going to be 7min late. I called WHILE I was on my way and said I'd be 5-10 min late but I was coming. Rude female says I'll have to reschedule if I'm 10 min late...so I literally put it in my map and it said I'd be there at 1005. So I called back to give a better idea to check bc I wasn't driving all the way to California to be denied. No one answered, no one called back. Find somewhere else. read more

Piss poor customer service After we arrived, we were advised that our insurance wouldn't cover the visit, so I contacted our insurance company to verify. We had a young lady trying to assist us with an issue while talking with our insurance company and they were discussing how your office could correct the issue. All that was required was for your office to contact the insurance company benefits. The black woman that appeared to be the manager refused to proceed because it wasn't the office's job! If your customer service doesn't want to do customer service, you might want to rethink your staff! You might also provide the fact that you aren't going to accept insurances! read more

Worst service ever! Sat for 30 minutes and then was voluntold that I should reschedul!

A complete waist of time. Waited over two months for an appointment just to wait over an hour to be seen and still not see. Told older women we were leaving and she didn't even look up from her computer to acknowledge us just said "ok". Took of work as well just to have my families time waisted. read more

Had to come here for an eye exam to get the MVA form for a driver's license renewal. Got a same day appointment and was seen early. The doctor is friendly and professional and thorough. Prices are reasonable. Although the store does not require masks, the optical dept does. read more

Target Optical - Optometrists Near Me - California, Maryland

I went in to pick up a trial pair of contacts and was told they would be waiting up front for me. Something that should take a minute. Instead Quintita the (General Manager) was rude. She was very passive and condescending. I waited an hour. While waiting I noticed how disrespectful she was to the other patients and customers in the store. They need to keep her away from the front desk. I love Dr. Kasmani and have been going to him for years but I felt so disgusted with Quintita's behavior enough to write a review. Avoid her at all costs. read more

great service, timely. got me in and out as expected. Prices were better than the competition. the staff was professional. read more

My husband had an exam and ordered glasses! Great service and price! Dr Kasmani is great. My husband has special needs and the time taken during the Exam was amazing! Staff was also amazing too! read more

So - excuse the departure from Holiday Happiness, but meant to post this warning a while ago & got sidebarred - a return trip to Target Optical yesterday (to fix a contact prescription mix-up - which they did, but frankly I think only because they had the whole management chain there for EOY reconciliations). Anyway - this happened Sep/Oct this year.. HUGE WARNING to Heavily Astigmatized / Half Blind folks like myself (who wear soft long term ("monthly") contacts -as that is the best we can get! So,been going to Target Optical (California, MD) for over 12 years (my best eye doctor ever got me into soft contacts there & saved me from a life of looking like Popeye - but he sadly died a few years back & all downhill from there at our Target Optical) - the "Doctor" there now moved me to a different type of contacts from their (apparently sole) provider (Cooper Vision) - as he said they stopped making my long term type - and swore that Cooper Vision was the only company that made contacts for my horrid astigmatism.. so he prescribes me Cooper Vision Proclear Toric - WARNING!!! Don't ever use this brand/ make of contacts!!! Within 3 weeks, I had 3 pair rip within 2 days of wear (NEVER had that before) - with 2 half/ contacts stuck in my eye.. not very nice! The second time, the "Doctor" at Target Optical told me there was nothing in my eye at all - woke up next morning with a swollen shut eye & had to go to my regular GP Doctor - who had to numb, search, and dig that half contact out - let's just say, not nice at all.... and over $300 medical & prescriptions to boot (and a whole day laying on the couch with my eyes shut and covered. So - with that Target replaced my prescription with a different type from Cooper Vision (6 pair - they worked fine) - but refused to do anything to recoup my doctor's fees, or missed day of work after their "Doctor" sent me away with a foreign contact object stuck to my eye . They claimed he was not part of Target Optical (well really - he is your "Doctor" there.. his name is on your wall and that's where you send your patients!), so they were not responsible for his actions. They also would not admit - nor they said would Cooper Vision - that Cooper Vision Proclear Toric lenses are defective - but I can attest that they are... I strongly suggest - Avoid that brand of contact lens if you value your eyes.. and by all means, avoid Target Optical in our California, MD area!!! My experience shared.. Happy 2020 to us all!!! read more

I got an eye exam and my first set of contact lenses here yesterday after wearing glasses for many years. The service, from start to finish, was absolutely top-notch. My intake was handled by a gentleman who was friendly, efficient, and helpful. Somehow my appointment had been logged for the incorrect date and they worked me in anyway. The exam with Dr. Kasmani was also superb. I've had dozens of exams, yet I learned some things I didn't know as he explained what we were doing and why, each step of the way. Once he determined my new prescription, I got a lesson from one of the techs on how to maintain my contacts and how to put them in. Then she had me walk around the store and try them out for five minutes. After that, I came back. Dr. Kasmani checked my vision with the new lenses, then the tech taught me how to remove them. I am a teacher and I teach people how to teach. The tech that helped me was a very skilled and gifted teacher! She was patient and knowledgeable; and she tried different teaching modalities (auditory, visual, kinesthetic) when one didn't work with me. And, most importantly, I am able now to do some things that I didn't know how to do before. I wasn't expecting that! Although a lot was accomplished while I was there, the visit was not very long. From the time I arrived until I left, not one minute of my time was wasted- yet there was no sense of rushing as everybody that I worked with made me feel that they had all the time I needed. That, in itself, is a rarity. I highly recommend this place! read more

Dr. Heavner is the best, he is so friendly and informative when giving his exams. He is really detailed and you caan tell that he loves what he does, he is engaged with you during your whole visit. He makes sure that you are being taken care of before and after your time there. Great service! read more

De Heavner was truly awesome, the new guy cant even keep an appointment i made in advance. I left when i found out they would be at least 45 min late. They didn't even apologize, just said ok. They were still taking walk ins. Looks like its profit over service. Time to find a new optician. read more

This is my favorite place I have been to get glasses/contacts hands down. I recently went to a new eyeglass place in the and it was horrible. I brought my prescription to target and they took great care of me. The staff is super friendly and helpful. They have a great selection of frames at competitive prices. They have a brand I believe it is a.n.d now and it is 139 for glasses and lenses. Great price and definitely way better than Warby Parker. If you are in the need for new glasses or contacts, do not hesitate to go to Target! I will miss them when I move. read more

Today was my first time visiting the Target Optical department and I must say I was a little reluctent due to it's Target, what could they possibly know about eye care. Well, again Target is committed to competent employees with a focus of quality customer service. I was greeted immediately by a gentleman (sorry I did not get his name) who provided me with paperwork and my next steps. My wait time to see Dr. Heavner was mininum (not over an hour like another local optical provider) of 15 minutes. Dr. Heavner asked a lot of questions that I did not have the answers to because it has been over three years since I have been to an eye doctor. Nevertheless, he was able to determine which contact lens I was wearning and my trial pair is perfect; matching my needs. He was very patient given I did not have a lot of answers to his questions. As I was driving home, I was thinking to myself, I need to set a reminder in my calendar for my eye appointment next year. Shortly after returning home, I turned on my table to complete a Yelp review, I had a email from Target with an appointment already set for next year. This is what you call dedication to excellence customer services. I highly recommend Target Optical and I hope they are able to keep Dr. Heavner. read more

According to Carrie, one of the sales representatives, this is the largest Target Optical in the Nation. Yup, that's right. In little ol' California, MD; but don't let that stop you from getting your eyes checked and glasses here. Although the selection of glasses are not as extensive as some places, the service is amazing. Dr. Kasmari was able to fit my eye dilation in last minute, which I really appreciated, and Carrie, Scott, and Mia are very considerate and helpful. Carrie went so far as fix my older pair of glasses (change out my nose pads and temple tips, and straighten them out) free of charge. These were old glasses that I have to wear while my new ones are getting fitted with new lenses. I did not purchase these glasses at Target. Both Carrie and Scott also walk me through the various options, given the two deals they offer and my insurance discount, to make sure I get the best deal I can. Finally, when you use your Target debit card, you get an extra 5% off. read more

I've edited my review of target optical, this would be the third time. First, was a negative review because of a terrible experience. Bad service, broken glasses. But then I changed it because i gave them another chance and it was great, thanks to the manager Scott. So I updated it to a four star review. Then, I go back and have another bad experience. I can't handle the inconsistency. read more