I was In yesterday with my 4 children, one is autistic and had a meltdown down. The staff working…read morewere so nice and helpful. It was such a nice experience and I am so grateful for their kindness.

My husband and I usually visit the other location in Birmingham for our eyeglass needs, but with…read morethe kids in tow, we wanted some place with easy parking to get in/out with them. So we came to the Summit location. Along with everyone else in the city. On a Monday afternoon. They had a waiting list, but they did not abide by it, and tended to customers that came in after us. Super frustrating when dealing with two littles. Will visit the downtown location from now on.

My wife was advised to go here for eye exam. She said his staff and the Dr are all about the…read morecustomer. The Doctor said he would not send you to get unnecessary surgery when he can do something to help you. My wife highly recommends them highly.

Paid 700 dollars for frames and lenses I cannot use. Wanted same lenses that I used previously…read morethru this business and was told they were Workspace lenses when I bought them. Asked for the same lenses with updated prescription that I thought I had on original glasses. They ordered progressive lenses that I cannot use and they will not refund. They offered single vision lens instead with no cost to me. The progressives are WAY more expensive than single vision. Somehow I am supposed to know that what I paid for at this business a couple of years ago is NOT what I received. I was told work space lens with blue light blocking. That is what I asked for this time (assumed that is what I had on glasses bought from Rogers previously). No refund, Chandra is very rude, and this business is buyer beware! I have asked to speak with Krista (one of owners) but request denied by Chandra. I was respectful to this company requesting a refund, but was shut down quick, hard, and fast saying no refunds. This is the fault of the business that was NOT even the same lenses as I was told I had received before.

I have been coming here for years for my yearly eye exam. It is very easy to make an appointment…read moreand the staff is always friendly. Parking is a breeze, as there is a parking lot in front of building, although it is a shared lot. It may take you a while to check out on Saturdays because it can get really busy. My prescription changed a bit this year. So I had to get new glasses. I was able to take my time choosing the lenses that I wanted. The staff also answered my insurance questions. So I was able to get the glasses that I wanted without a surprise charge. Overall, I enjoy coming to this location and I really like Dr. Shaeffer and the friendly staff.

I'm a new patient of Dr Schaffer whom I was so thankful to have met on Monday !…read moreHe is kind, caring & knowledgeable & professional !!! He spent time in fitting me with a new type of contact lenses that help to improve my vision when he could've just written my existing Rx that I've worn for years. And he washed his hands amazingly well & often which's so important but being overlooked by some healthcare professionals!!! The practice is clean & offers high tech diagnostic equipment & the wait time is great. The office manager Richard definitely provides service excellence bc he's kind & patient with helping me over the phone with insurance claims before I was even their patient! I'm very impressed with this practice & recommend it to my family & friends! I'm a retired NICU nurse who understands how going an extra mile helps with our moms & babies !!!

Was my First time there. Was greeted with a nice welcome and…read moreDr Amanda Duty was very sweet ,took her time to explain to me what the difference between glasses are , which I haven't had the pleasure of before . Place is very clean and with a wide selection of glasses. Would recommend this place to anyone looking for a new optician.

Everyone in this office is so friendly, and my appointments are always quick. I've been seeing Dr…read more Ansley for the past few years. Highly recommend!

Dr. Hill is a great doctor, the appointment went very well…read more They have huge selections of frames

Went to my appointment 15 minutes early to fill out paperwork. They had already printed my…read moreinsurance information on the forms. while I was filling everything out they said they couldnt verify my insurance was active because the insurance website was down. I either had to pay out of pocket or come back another time. My issue is that they didn't even try to call to verify instead or already have that information verified before the appointment. I had to find a sitter for this appointment (which didnt happen). Awful customer service.

I always have a great experience here. I started bringing my daughter here 2 years ago and it had…read morebeen great. The staff always greet you when you walk in, and you're immediately assisted. My daughter appointments never take drastically long. The different frames to choose from is wonderful. My daughter loves a variety of glasses and Schaeffer has the best. The prices can vary depending on what you're looking for and how much your inaurance cover. They can be pretty reasonable, but once again that depends on what you're looking for. Overall from my personal experience everything has been great!

Where do I begin.. one pro was there wasn't a long wait time before my appointment.. granted I was…read morea little early. I walked back and I went to a room where I was looking into a machine with the house and then the assistant proceeds to use a TOOL ON MY EYE that was JUST LAYING ON A CARDBOARD BOX and then proceeds after to PUT IT BACK ON THE CARDBOARD BOX!? I was shocked. I was going to mention this to the doctor but when the doctor came in, they seemed in a rush and truly didn't even greet me kindly. I was a new patient so I expected atleast a small introduction. I mentioned to the assistant about concern with floaters and the doctor didn't go over that. It all seemed rushed and no true concern. They were changing my prescription and not giving an explanation? If they did explain it wasn't in detail. It all felt rushed, odd and off putting. signed, sadly disappointed

The whole staff is great! My son, who is 10 has been coming here for the past 2 years. They are so…read morekind and patient with him. He asks a ton of questions about the equipment, and "why are we doing this..etc?" On top of all his questions, they are efficient. I would highly recommend this office. Hard to find good office staff and optometrist.

New insurance means new doctors! My husband picked out Magic City Eye because it's near our home…read more Just outside of Liberty Park and not far from 459, it's easy access with not too much traffic. The building is new and the interior design is clean and friendly. All of the staff at Magic City eye pleasant, kind, and fun to talk to. My eye exam was thorough and I enjoyed Dr. Cilimberg's "bedside manner". She made some adjustments til my RX and sent me to Christie to be fitted for a new pair of glasses. Christie had already done her homework ABC's figured out exactly what my insurance would cover for frames and lenses. There's a great selection in store and thankfully they had more than enough in my price range to try on. I enjoyed the time Christie spent with me and that she was honest with the ones I tried on. She was very helpful in guiding me to find a pair I mostly liked; but she was confident that another color available online may be more fitting on me. When I returned to pick up my order, she revealed the pair we selected in the new color. It was pretty and perfect! Changing insurance can be such a headache, but finding this new practice was a win!! See y'all in a year. In the meantime, visit this team for your next eye exam and glasses selection. You won't be sorry!

I haven't submitted a review in a while, but Red Mountain Eye Care deserves some love!…read more I've had an ongoing stye for the last few months that turned into a full blown infections a few weeks back. I couldn't get it to see my regular optimist so I called them for a last minute appointment. Not only did the receptionist put me at ease, but the doctor provided tons of feedback, solutions, and prescribed a regime that cleared it right up. A few weeks later my boyfriend and I returned for an eye exam. My boyfriend is legally blind and has trouble with optometrists in the past, but he loved Red Mountain Eye Care. They were friendly, easy-going, and really listened to the problems he was having with his vision. I would highly recommend this great practice!

I cannot recommend Dr. Gagnon and his staff enough! Not only did they explain the ranges of why my…read moreinsurance would cover and what I would be responsible for, they also never tried to talk me into the "high-end" of anything from the lenses to the frames. There was no pressure to buy anything from them at all. The prices of their frames are a fraction of what I was used to at my former eye care facility and I was truly impressed by everyone I worked with. Dr. Gagnon performed a thorough exam and helped me to understand the changes my eyes have gone through and helped determine the perfect prescription for me. I will definitely be going back and recommending Red Mountain Eye Care to everyone I know!